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Reviewed 30 September 2015

Stunning old building, pleasant setting, staff average, the level of proffessional staffing was poor for this style of hotel, serious training is needed and a floor manager who is really switched on! Young inexperienced staff are not appropriate for this style of hotel, I think greater attention to detail in all aspects is needed here, building, furnishing, garden, staffing

  • Stayed: September 2015, travelled on business
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Review collected in partnership with Hyatt Hotels
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2015

Old world charm mixed with up to date facilities. Loved the concierges and the old-fashioned service, nothing was too much trouble. Rooms were spacious and well equipped. Would definitely stay there again. Would strongly recommend to family and friends.

  • Stayed: September 2015, travelled as a couple
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Review collected in partnership with Hyatt Hotels
Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2015

A fantastic place to see Canberra from. We rode bikes from the fitness centre after breakfast and caught Parliament before the tourist rush and got some exercise in too. We enjoyed the hot chocolate from our balcony - and it was delivered hot to our room within minutes of having the idea. Just brilliant!

  • Stayed: September 2015, travelled as a couple
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Review collected in partnership with Hyatt Hotels
Thank Costa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2015

Have stayed here several times now across the years. Always enjoyable including recent times with my family. Have always looked forward to staying here and would always recommend same for other travellers. The proximity as well to various Canberra landmarks is quite handy.

Stayed: October 2014
Thank iain c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2015

As hotel is old ensure your not located near service elevator as you will be kept awake all night from the noise. Lead in guest rooms could do with a refurb also. Great location but not value for money.

  • Stayed: September 2015, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Albertos C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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