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Tinag121073
Wakefield, United Kingdom

Not what it used to be

2.0 of 5 bubblesReviewed 19 May 2024
Run by young students, left standing at the bar with large suitcases to be ignored as reception for hotel is now over the road. The food was just ok but took almost an hour for a ploughmans lunch to come out. 2130 must be shift end and 2 young lads singing and being really rowdy as we were eating. Just unprofessional, previously stayed here 3 times over the years and was amazing. Wont be staying again
Date of stay: May 2024
Trip type: Travelled as a couple
2.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (1,137)
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Traveller rating
636
302
105
58
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All reviews new forest the pub thatched roof double shower cruise from southampton roll top bath full english car park an evening meal pre cruise stay superior room short drive two night stay the ground floor a lovely stay night's sleep plenty of parking
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13 - 18 of 1,137 reviews
Reviewed 15 May 2024

Excellent stay, wonderful staff, delicious food, wouldn't hesitate to stay again and already planning too,perfect base from.which to explore the New Forest, particularly the coastal areas near Hythe , thank you Pedro and his marvellous team.

Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Alexander T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 April 2024

The room was messy when I arrived and the restaurant was no better. Sat down for a nice meal only for it to be over priced, mediocre and took a ridiculous amount of time to come out. The drinks were careless and the pub just looked dull. Wont be staying or eating here again.

Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Relax61103846465
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 March 2024

The food was amazing and lovey staff thank you to the head chef Nathan for beautiful food poped in for lunch today with my brothers and ordered a club sandwich and I can say best club sandwich I’ve ever eaten thank you for a lovely time definitely going back

Date of stay: March 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Jacb L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 March 2024

Stayed in March with my daughter in the Twin bedroom for 3 nights, b&b.

On arriving the check in was smooth and we were shown our room. Ground floor, first impressions were great especially the bathroom. However, when unpacking it became apparent that the cleaning was not up to scratch and in fact the wall next to the bed and radiator was covered in thick dust, the drawers had not been cleaned out and were dirty with hair and other detritus and there were multiple 'hairs' on the bathroom floor.

These particular issues were rectified quickly, but it did make me feel as if the room should have been more thoroughly cleaned before we arrived.

Another negative for me were the pillows which were very flat and thin. It's a shame as the duvet was clearly feather filled and it would have been a much better experience had the pillows been newer/fuller.

The massive positive however, was the service! As mentioned check in was easy, breakfasts were plentiful and delicious and bar staff very helpful.

I would stay again for sure, but would suggest more thorough cleaning and checking thereof and new pillows for that room! :)

Room tip: Location is great for exploring the New Forest, Southampton and beyond. Service was excellent!
Date of stay: March 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank KatSuz1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 February 2024

This was our first visit to The Pilgrim Inn since it was refurbished, and we were very impressed with the new restaurant. It had a very relaxed feel to it, and the food was lovely! The staff were very efficient. We appreciated the open log fire.

Date of stay: February 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Knobby16
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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