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Jacb L

Amazing

5.0 of 5 bubblesReviewed 22 Mar 2024
The food was amazing and lovey staff thank you to the head chef Nathan for beautiful food poped in for lunch today with my brothers and ordered a club sandwich and I can say best club sandwich I’ve ever eaten thank you for a lovely time definitely going back
Date of stay: March 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Reviews (1,135)
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All reviews new forest the pub thatched roof double shower cruise from southampton roll top bath full english car park an evening meal pre cruise stay superior room short drive two night stay the ground floor a lovely stay night's sleep plenty of parking
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14 - 19 of 1,135 reviews
Reviewed 20 March 2024

Stayed in March with my daughter in the Twin bedroom for 3 nights, b&b.

On arriving the check in was smooth and we were shown our room. Ground floor, first impressions were great especially the bathroom. However, when unpacking it became apparent that the cleaning was not up to scratch and in fact the wall next to the bed and radiator was covered in thick dust, the drawers had not been cleaned out and were dirty with hair and other detritus and there were multiple 'hairs' on the bathroom floor.

These particular issues were rectified quickly, but it did make me feel as if the room should have been more thoroughly cleaned before we arrived.

Another negative for me were the pillows which were very flat and thin. It's a shame as the duvet was clearly feather filled and it would have been a much better experience had the pillows been newer/fuller.

The massive positive however, was the service! As mentioned check in was easy, breakfasts were plentiful and delicious and bar staff very helpful.

I would stay again for sure, but would suggest more thorough cleaning and checking thereof and new pillows for that room! :)

Room tip: Location is great for exploring the New Forest, Southampton and beyond. Service was excellent!
Date of stay: March 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank KatSuz1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 February 2024

This was our first visit to The Pilgrim Inn since it was refurbished, and we were very impressed with the new restaurant. It had a very relaxed feel to it, and the food was lovely! The staff were very efficient. We appreciated the open log fire.

Date of stay: February 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Knobby16
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 February 2024 via mobile

I asked for a small bottle of Prosecco and was charged £10.20 for it.
When I looked on the site it should have been £6.20.
Every time we go for the same drinks we are charged different prices.
Spoke to customers that were at the pub and they said the same thing.
You are loosing people because of this we won’t return.

Date of stay: February 2024
Trip type: Travelled with friends
Thank jessica m
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pilgrim Inn, General Manager at The Pilgrim Inn Marchwood, responded to this reviewResponded 15 February 2024

Good evening Jessica,

Thank you for your review.

Having looked into this further, our website advertises La Tordera Prosecco DOC [20cl] £10.20 which is our small bottle and Moinet Prosecco Rose Extra Dry £6.40 as a 125ml measure by the glass. I can only apologise if this has caused any confusion.
Unfortunately we have to increase our prices from time to time to keep up with the inflation, this is something that we do wish was in our control but isn't I'm afraid. I apologise if this causes any inconvenience.

Kind regards
Kirsty

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 December 2023

Lovely hotel, had a standard room, very nice and well equipped. Easy walk to
the village centre and great for anyone visiting family on the Army estate, very dog friendly, provided food and water bowls along with a bag of Bonios. Amazing breakfast, friendly staff. Well worth a visit.

Date of stay: December 2023
Trip type: Travelled as a couple
Thank LinL7
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 December 2023 via mobile

Excellent room, super shower, fabulous value for money.
Is it 5 star luxury? No
Is it clean, roomy, well equipped with lovely staff? Yes

Close to the cruise terminals, road links and city, but not noisy

Would I recommend staying here?

Definitely!!

Date of stay: November 2023
Trip type: Travelled as a couple
Thank Andy D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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