We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Sessile
Southampton, United Kingdom

Overcharging

3.0 of 5 bubblesReviewed 13 Feb 2024via mobile
I asked for a small bottle of Prosecco and was charged £10.20 for it.
When I looked on the site it should have been £6.20.
Every time we go for the same drinks we are charged different prices.
Spoke to customers that were at the pub and they said the same thing.
You are loosing people because of this we won’t return.
Date of stay: February 2024
Trip type: Travelled with friends
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pilgrim Inn, General Manager at The Pilgrim Inn Marchwood, responded to this review
Responded 14 Feb 2024
Good evening Jessica,

Thank you for your review.

Having looked into this further, our website advertises La Tordera Prosecco DOC [20cl] £10.20 which is our small bottle and Moinet Prosecco Rose Extra Dry £6.40 as a 125ml measure by the glass. I can only apologise if this has caused any confusion.
Unfortunately we have to increase our prices from time to time to keep up with the inflation, this is something that we do wish was in our control but isn't I'm afraid. I apologise if this causes any inconvenience.

Kind regards
Kirsty
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearby Hotels
Earn rewards on eligible stays
  • Novotel
    HK$588
  • Booking.com
  • Expedia
3.4 km from The Pilgrim Inn Marchwood
Free Wifi
Pool
Entrance by Night
HK$365
  • Booking.com
  • Expedia
  • Hotels.com
3.4 km from The Pilgrim Inn Marchwood
Free Wifi
Exterior view
HK$397
  • Hotels.com
  • Booking.com
  • Expedia
3.5 km from The Pilgrim Inn Marchwood
Free Wifi
Restaurant
Earn rewards on eligible stays
  • HolidayInn.com
    HK$529
  • Booking.com
  • Expedia
3.3 km from The Pilgrim Inn Marchwood
Free Wifi
Restaurant
Contact accommodation for availability.
8.9 km from The Pilgrim Inn Marchwood
Free Wifi
Free parking
Exterior
  • ZenHotels.com
3.9 km from The Pilgrim Inn Marchwood
Free Wifi
Free parking
Contact accommodation for availability.
7.4 km from The Pilgrim Inn Marchwood
Free Wifi
Free parking
Contact accommodation for availability.
4.2 km from The Pilgrim Inn Marchwood
Free Wifi
Free parking
Contact accommodation for availability.
3.8 km from The Pilgrim Inn Marchwood
Free Wifi
Pets Allowed
View more hotels in Marchwood
Reviews (1,138)
Filter reviews
1,138 results
Traveller rating
637
303
105
57
36
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
637
303
105
57
36
Show reviews that mention
All reviews new forest the pub thatched roof double shower cruise from southampton roll top bath full english car park an evening meal pre cruise stay superior room short drive two night stay the ground floor a lovely stay night's sleep plenty of parking
Selected filters
Filter
Updating list...
20 - 25 of 1,138 reviews
Reviewed 16 December 2023

Lovely hotel, had a standard room, very nice and well equipped. Easy walk to
the village centre and great for anyone visiting family on the Army estate, very dog friendly, provided food and water bowls along with a bag of Bonios. Amazing breakfast, friendly staff. Well worth a visit.

Date of stay: December 2023
Trip type: Travelled as a couple
Thank LinL7
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 December 2023 via mobile

Excellent room, super shower, fabulous value for money.
Is it 5 star luxury? No
Is it clean, roomy, well equipped with lovely staff? Yes

Close to the cruise terminals, road links and city, but not noisy

Would I recommend staying here?

Definitely!!

Date of stay: November 2023
Trip type: Travelled as a couple
Thank Andy D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 November 2023 via mobile

We found this Thatched country Inn whilst searching for a place to stay in the New Forest and were not disappointed. The room offered to us was well laid out with a very comfortable bed, the towels “fluffy and soft”and the ensuite bathroom had a shower and a stand alone bath.

The menu comprises local ingredients, we had the pie of the day with triple cooked chips and gravy for lunch and enjoyed the freshly cooked “full English” for breakfast the following day.

Friendly staff and great ambience. If you are looking for a quintessentially English Pub with accommodation in the New Forest try this one. They are also Dog friendly!

Room tip: Plenty of parking, with easy access to both the accommodation opposite the Inn and the pub. And they are dog friendly!
Date of stay: November 2023
Trip type: Travelled as a couple
Thank Otium54
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 November 2023

I'm fully aware that pubs in the UK are having to endure hectic overheads at the moment and I'm very glad to support them in this cost of living crisis, but I draw the line when, I the customer, is ripped-off in order for management to please the executives at Fullers. My visit all started well with a pint of the Dark Side American Pale Ale - highly recommend this beer! Then I ordered two 'Fuller's London Porter Smoked Salmon & King Prawn Linguines' at £17, from the Specials Board. Within 5 mins the two dishes arrived and my immediate reaction was they're starter portions! I then started to count the ingredients: 3 prawns, 2 flakes of pre-heated salmon and 2 yellow baby tomatoes. I took the two plates to the manager and asked him if these two servings were worth £34? He just shrugged his shoulders and said the portion sizes are a directive from Fullers HQ, as if I'm supposed to believe that the Chef has been instructed to serve meals through an item-by-itme policy of strict measurent and control. If this pubs wants to save money it should consider turning the heating down, which was unbearable, and switch-off half the lights which were moslty decorative and offered no function at all. My friend and I, will no longer support this pub and go elsewhere from now on.

Room tip: Drive on, and go to the Bold Forester in Marchwood
Date of stay: November 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
1  Thank monday s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 November 2023 via mobile

Fabulous all round stay Spacious double room and en suite Clean throughout and large comfortable bed. It was very good value for money with breakfast included. Wi-fi was free and worked. Parking also free. We also had dinner with family which again we could not fault. Staff were helpful and friendly. Highly recommended

Date of stay: November 2023
Trip type: Travelled as a couple
Thank pam m
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews