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Traveller rating
4,541
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269
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Reviewed 23 October 2021

We had a great time at the resort taking advantage of all the activities offered, kayaking, paddleboarding, bike tour, nightly entertainment. The service was great in the restaurants, by the pool, and in our room.

Date of stay: October 2021
Review collected in partnership with this hotel
Thank biloxihome
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ivan Bringas, Director General at Hotel Marina El Cid Spa & Beach Resort, responded to this reviewResponded 23 October 2021

Dear guest,

It is fantastic to read that you had an amazing time during your stay with us, enjoying our activities as well as the service and facilities. It would be great to have the pleasure to serve you and your family again in a near future.

Cordially,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2021

The resort is beautifully maintained. Food was excellent! Service also very good! My second visit to this resort and I will definitely be back! This is one of the best places to be away from all the hustle and bustle!

Date of stay: October 2021
Review collected in partnership with this hotel
Thank Diane D
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ivan Bringas, Director General at Hotel Marina El Cid Spa & Beach Resort, responded to this reviewResponded 23 October 2021

Dear Diane,

We feel delighted to read that your recent visit to Hotel Marina El Cid/Ventus at Marina El Cid was a fantastic getaway, and that you had a memorable time enjoying our activities, service and facilities.
Thank you so much for your feedback, and we sincerely hope to see you again soon!

Cordially,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 October 2021

This is a very nice resort with a lot of great accommodations. Staff is friendly. They had plenty of activities that were fun to be a part of. It did seem to be an older crowd for a Cancun resort but not sure if that was just a coincidence.The food was just OK. We Did all get diarrhea when we Returned back to the states.

Date of stay: October 2021
Review collected in partnership with this hotel
Thank jamestweems
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ivan Bringas, Director General at Hotel Marina El Cid Spa & Beach Resort, responded to this reviewResponded 22 October 2021

Dear James.

Thank you for your recent visit, and for your positive words about our service, and, especially about our staff. We will share your comments with our food and beverages team.

This is your house and we hope to have the pleasure to serve you again soon.

Cordially,

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Reviewed 19 October 2021

The facilities were great, food was better than normal and the staff were very helpful to help. We had asked for an ocean view room and when we arrived it was not but by Monday they had us in an ocean view and we enjoyed the are and the view when we were in our room, each evening. Our butler, Jonas, was great and always available to help us make a reservation for dinner and then arrange for a taxi to the airport.

Date of stay: October 2021
Review collected in partnership with this hotel
Thank stevencr0ckett
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ivan Bringas, Director General at Hotel Marina El Cid Spa & Beach Resort, responded to this reviewResponded 19 October 2021

Dear Mr. Crockett

it is great to read that your recent stay with us resulted on a fantastic getaway, and that our colleague Jonas did a fantastic job!

This is your home and we hope to see you again any time soon.

Cordially,

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Reviewed 18 October 2021

The staff was wonderful. My kids, 3 and 6, had a great time at the evening shows provided. We love the activities provided at the pool that the kids could do. Everyone is very courteous. The food was great!

Date of stay: October 2021
Review collected in partnership with this hotel
Thank MCRN1234
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ivan Bringas, Director General at Hotel Marina El Cid Spa & Beach Resort, responded to this reviewResponded 19 October 2021

Dear guest,

It is our pleasure to serve you. We feel grateful with your recognition and your kind words about your recent stay, and for your preference in all our resorts.

This is your home and we hope to see you again soon!

Cordially,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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