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“Very bad service”
Review of Raten

Raten
Ranked #3 of 10 Restaurants in Oberaegeri
Price range: US$21 - US$53
Cuisines: Swiss, Healthy
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Restaurant details
Good for: View details
Dining options: After-hours, Reservations
Reviewed 28 April 2022

Horrible experience
We had dinner And everything was extreem salty like even for people who like salty food it was extreem. We talked about it with the waitress but no empathy at all.

It s a restaurant i will def not advice

Date of visit: April 2022
Thank dominiquefK6409AH
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviews (217)
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2 - 6 of 217 reviews

Reviewed 3 November 2021

Great restaurant. Fabulous views of the mountains from the outside terrace. Food excellent and service first rate.

Date of visit: October 2021
Thank Susan G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 23 August 2020 via mobile

We ordered an antricote and 2 types of pasta and everything was delicious. Portions are not very large, but the taste is great.

Date of visit: August 2020
Thank Robert S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 13 January 2020

We have been a few times to this restaurant in the past couple years. It has lovely views and many walking opportunities around.
The first time we went there, we had to pay for parking but we did not have any coins. We were planning to go for a coffee at the restaurant and so my husband asked the staff if they could change the bill into coins so we could pay the parking fee. He was told no, that is not possible, this is not their responsibility. Eventually he asked to order a glass of water and then got change that way. We thought okay, fine, maybe this person was just having a bad day.
We went again yesterday and it was admittedly very busy. We were directed to go find a table in the Salle. There were no tables available so we waited awkwardly in the middle of the restaurant for 5 minutes. We have a small child and we tried to keep him out of the way, but still he was yelled at to move by a staff member carring drinks through. Once seated, my son was excited about the table decorations which were small crowns with candles inside. I removed the candle and placed it on my head to make him laugh. The waitress promptly took it from my hands, set it on the table next to us and said that is not a toy. I found this to be very inhospitable.
After consuming our coffee, we wanted to get going. My husband asked for the bill and we waited 15 minutes for the bill to come.
I can only assume after all this that this establishment can stay busy due to the beautiful views and playground outside, but the staff is just too terrible and we will not be back.

Date of visit: January 2020
    • Value
    • Service
    • Food
2  Thank canuck_in_zug
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 5 January 2020 via mobile

Not worth the money.
The atmosphere was uncomfortable, it was very cramped. My food wasn‘t properly cooked and lacked taste. Since it’s one big room, it‘s very loud. The pricing in general is much too high considering the quality & experience. The staff is visibly stressed. The only possible time to have a nice meal with family may be when it‘s not sunny and the restaurant isn‘t packed, but even then the food would sadly taste the same.
The view is nice, though.

Date of visit: January 2020
2  Thank juliastrzelecki
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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