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Reviewed 15 November 2020

We visited from the 25/10/2020 for 2 weeks with my wife. We enjoyed everything about this hotel, highlights were the friendly staff, the excellent food, superb cleanliness and all staff wore masks and gloves. Rudi and Mark (managers and brothers) were very approachable. Other Staff including the bar Staff, receptionists, dinning staff, chambermaids and entertainers were all very friendly.
It felt like home from home, there was good entertainment outdoor activities, we like walking and enjoyed walking at the promenade to Paphos which had excellent views. Using the local bus which runs every 15 minutes and stops just outside the hotel, you can pay 5 Euro a day for all day pass per person and we were able to go to Coral Bay for the day which has better beache - about 40 minutes from the hotel.
Weather was great between 24 and 31C and no rain. Circumstance forced us to go on holiday to Cyprus due to limitations of other destinations and we were glad we travelled there. We rarely go back to holiday destinations but will definitely go back to this place.

Date of stay: November 2020
    • Value
    • Rooms
    • Service
Thank Relaxershy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paraskevas Paraskeva, General Manager at Louis Phaethon Beach, responded to this reviewResponded 16 November 2020

Dear Guest,
Many thanks for sharing your review here on Trip Advisor. On behalf of all the staff, we are very grateful for choosing to holiday at the Louis Phaethon Beach Hotel.
We would like to thank you for praising so highly the professional & friendly service received by all our employees. Your flawless comments are already copied to all departments so everybody will feel the joy your review has given us.

Thank you for praising our food quality, our high standards of cleanliness, our prime location and of course our entertainment activities available to our guests.

We wholeheartedly hope that it won't be long before you honour us with a repeat stay as we would love to meet you and serve you again. Best wishes from the Louis Phaethon Beach Hotel team.

Thank you,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2020 via mobile

We stayed here end October with 12 & 7 year old .
This is a great hotel very COVID safe. Would
Recommend.
Food was good . Pools are lovely. Entertainment was great.
All the staff where amazing .
Will be returning for sure.

Date of stay: October 2020
Trip type: Travelled with family
Thank barbara p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paraskevas Paraskeva, General Manager at Louis Phaethon Beach, responded to this reviewResponded 9 November 2020

Dear Guest,

Thank you so much for choosing to spend your half term holidays at the Louis Phaethon Beach Hotel and for leaving your meaningful review on Trip Advisor.
Many thanks for your great compliments about the plentiful culinary offerings, the swimming pool facilities, the entertainment activities as well as the services of our professional and attentive staff.
Thank you also for recommending us to other people. Let’s hope that it won't be long before we see you again here at the Louis Phaethon Beach Hotel as we would love to meet you and serve you once more.

Thank you,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2020

I stayed here with my partner for 10 days overlapping half term & then the UK lockdown announcement so we experienced the hotel with not only the usual Covid restrictions, but busy at first then going to, sadly, barely anyone there due to the travel restrictions. Despite this, we had an absolutely brilliant stay, throughout both atmospheres and we would happily return.

Firstly; despite not seeing all the hotel had to offer due to the restrictions we would not have known, the staff went above and beyond to ensure everyone had a fantastic stay and worked so so hard. This is the first hotel I’ve ever seen the management have such a presence in the day and evening and that was really nice to see. All staff from the lifeguards to the entertainments team really worked hard, even on the last few nights when the hotel was empty the ents team still had the nightly entertainment. We did not stay at the hotel every evening as we wanted to explore other bars etc especially in the current climate but the nights we did have there, were great.

The room was big enough for the two of us, comfy bed and was cleaned frequently which we were not expecting. And it had a fridge!

The pool was great with no shortage of sun beds and it is right on the sea and a short walk from a beach with water sports etc. The location is great, especially for us as we like to walk, a nice 30 min stroll along the sea front to the main harbour but then also a bus stop right outside with very frequent and cheap buses into the centre. We did not need to get a taxi once.

And finally.. the food! Absolutely amazing. We did not have a bad meal once. I am always wary of staying all inclusive as the food can get repetitive and boring and I have always got bored of what’s on offer.. not here! We actually looked forward to the evening meals each night as not only were the options fantastic but the quality was what you would expect from a restaurant, fresh salads, meats, veg, pasta. So many options for vegetarians too. Highly impressed!!!

The only slight negative I would have, which isn’t the hotels fault it’s just the only thing I can think of is the walls are quite thin as it’s an old building (but has been very well refurbished!) so if you are a light sleeper like me and want an early night / lie in then this could be a problem / take ear buds!

Thanks for a lovely stay and we hope we can return!

Date of stay: November 2020
Trip type: Travelled as a couple
Thank Ellisd91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paraskevas Paraskeva, General Manager at Louis Phaethon Beach, responded to this reviewResponded 9 November 2020

Dear Guest,

Thank you very much for staying at the Louis Phaethon Beach hotel. Your nice words shared on Trip Advisor are truly appreciated by all the staff and management team.

We are pleased to read that you had an amazing holiday with us and we would like to thank you for your encouraging highlights that praise the services of our friendly and hardworking employees including the management, our watchful lifeguards and our fantastic entertainers. It is indeed very rewarding to receive such praise from our guests and your wonderful comments will of course be shared with the rest of our team.

Thank you for your grateful and kind words regarding our pool facilities, the high standards of cleanliness, as well as our room facilities. It’s also gratifying to know that we exceeded your expectations with our plentiful & fresh culinary delights and as a result you enjoyed your stay even more.

We sincerely hope you will make us again a part of your future travel plans. Till then, best wishes & warm regards from the Louis Phaethon team.

Thank you
The Management

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Reviewed 5 November 2020 via mobile

Spent 2 weeks here with our 7 and 2 year old sons (room number G164). Our room was facing over the pool which was nice, it was admittedly small but plenty of storage and it was light and modern.
Food was fantastic, plenty of choice and lots of flavours. Didn’t get fed up in the 2 weeks we were here! Pools were great for both our sons, the mini water park was perfect for our toddler and our eldest loved the slides.
The biggest credit to this hotel has to be the staff though! Bobby the barman, the management, and all the life guards were all outstanding. Housekeeping, even the omelette lady in the morning and the reception staff were always friendly, smiling and welcoming. The lifeguards on the slides definitely deserve a shoutout especially having to wear those masks in the heat all day and yet still making an effort to make our experience enjoyable! The hotel is in a great position. We rented a car for 3 days for 80 euros and got to see so much of the island. Nice walk to mini golf to keep the kids occupied, water park in walking distance too. Lots of bars in walking distance that weren’t open due to covid but the harbour is only a 40 minute walk or €1.50 on the bus. Coral bay beach is definitely with a visit!
If this review was solely based on the first week it would have been a 5*, however in our second week it did become very busy. I think we had been spoilt in the first week with how quiet it was so it was a bit of a shock to the system when half term hit and everywhere seemed over crowded. In our first week there was no reserving sun beds, ample space but this all changed. Likewise the restaurant was nice and quiet in the first week, no queues for the bars, plenty of spaces to sit outside to watch the entertainment etc but these all became issues in the second week. Despite the pressures the staff were clearly under it didn’t change their positivity or friendliness.
Thank you all for a great holiday!

Date of stay: October 2020
Trip type: Travelled with family
Thank Lexi0511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paraskevas Paraskeva, General Manager at Louis Phaethon Beach, responded to this reviewResponded 5 November 2020

Dear Guest,
It was our pleasure to accommodate you at our hotel. On behalf of all staff and the management team, thanks a lot for choosing to holiday with us here at the Louis Phaethon Beach hotel.
It is certainly truly rewarding to know you have encountered the quality and wide selection of our tasteful dishes on offer, our modern rooms, as well as our prime location. Thank you for complementing our pool / waterpark facilities and the professional and friendly service you received from our entire team. Rest assured your wonderful comments will be passed on to all our employees as they deserve this kind of recognition for their hard work and effort.
We sincerely hope you will make us again a part of your future travel plans. Till then, best wishes & warm regards from the Louis Phaethon Team.

Thank you
The Management


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Reviewed 3 November 2020 via mobile

We had a week over half term, all measures for Covid were covered, hotel even providing face masks. Gloves and masks required for buffets, masks need to be worn around the hotel, sun beds set up for social distancing. Slides and pool great for kids, we requested interconnecting rooms for us and the kids which was perfect. Food was amazing, catered for all tastes, could eat your typical English or try local dishes, loved the Gyros, plenty of selection and all very fresh. Rooms cleaned daily, all areas of the hotel very clean, staff amazing, slight queues for the bars but understandable under current circumstances. Highlight of my husbands holiday was his Neil Diamond tribute on the karaoke :-) thanks for a lovely holiday

Date of stay: October 2020
Trip type: Travelled with family
Thank jokirwan0404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paraskevas Paraskeva, General Manager at Louis Phaethon Beach, responded to this reviewResponded 4 November 2020

Dear Guest,
Thank you for choosing the Louis Phaethon Beach hotel as you holiday destination and for taking the time to share your valuable feedback with the online community.
We are pleased to see that you enjoyed your stay with us. Many thanks for appreciating the friendly and professional service provided by our employees, our plentiful and fresh culinary offerings, the high cleanliness levels, our various swimming pools / waterpark facilities, our entertainment, as well as our measures and procedures for COVID-19..
We all look forward to hosting future stays at the Louis Phaethon Beach Hotel when your travels bring you back to beautiful Cyprus. Best regards and wishes from all of us.

Thank you,
The Management

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