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All reviews kymata restaurant one bedroom suite a la carte vip bar lovely suite sea view buffet restaurant private pool half board five star hotel turn down service the hotel manager glass of champagne nothing is too much trouble constantinou bros little touches drinks service
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Reviewed 31 October 2021

We had a warm and personal welcome with Champagne and canopies and a personal welcome by the Manager. A lovely introduction to our stay.

We were shown to our side sea view room on level 3 on the west side of the building and whilst the view wasn't particularly great, we did get to see the lovely evening sunsets from our balcony. One evening, in particular, we enjoyed watching that view with the complimentary champagne delivered to our room, another nice touch.

We were on an 'all inclusive' basis which included breakfast, lunch and dinner and drinks including most premium brands (not just local brands), cocktails etc. The measures were very generous too.

There were only two choices for dining (this may be due to the time of year?) one buffet and one A la Carte (with a fixed menu and a Manager's special). The buffet offered a good range of food. Drinks were served at the table. There was only one choice of restaurant for breakfast. The A la Carte restaurant needs to be booked as soon as the booking opens at 9.00 am the previous day. We only dined in the A la Carte restaurant once because we kept forgetting to book! Personally I think the booking process needs to be changed, I think that guests should be able to book a maximum of 3 nights out of 7 which they could choose either before or on arrival and if they choose not to dine in the restaurant then those spaces could be offered to alternative guests. I didn't feel the booking process was the best and needs to be reviewed or more options for dining open to guests.

Both restaurants and the VIP bar had some form of live music which changed each night. The evening we went into the VIP bar there was violinist who was very good. In the restaurants there was a singer or singers with keyboard or sound unit. The music was easy listening and not loud and overbearing.

There is a lovely pool, albeit rather cold to say the least, but we still had a dip 3 days during our stay. The garden area is not huge, but offers a good space between sunbeds. The hotel backs on to the promonade walk, before reaching the beach. The beach is small and has a rocky edge to the sea. The beach was a bit of a disappointment as I was expecting more. We didn't venture into the sea as it was rocky and the only other way to get into the sea was from a pontoon from the beach with steps going down into it.

The hotel had various nice areas to sit and relax in and is an Adult only hotel.

Overall we enjoyed our stay. The staff were very welcoming and always wanting to help. It was perfect for our weeks stay.

Date of stay: October 2021
    • Location
    • Rooms
    • Service
1  Thank KymH
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ASIMINA SUITES HOTEL MANAGER, General Manager at Constantinou Bros Asimina Suites Hotel, responded to this reviewResponded 1 November 2021

Dear Guests, thank you for taking the time to share your kind review in regards to your recent stay at the Asimina Suites Hotel and for awarding us top marks. Your support is greatly appreciated!
I am delighted that you enjoyed your visit, and that you found our hotel to your satisfaction and my team to be very caring. We try so hard to meet and exceed our guest’s expectations, and so it is wonderful to know that you felt very well treated. For us at the Asimina Suites Hotel it is our pleasure to take care of our wonderful guests
Thank you once again for sharing your experience with us, and we, the entire team of Asimina Suites Hotel look forward to the pleasure of welcoming you back. I remain,

Yours sincerely
For Asimina Suites Hotel
Spyros Theophanides
Hotel General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2021 via mobile

Wow what lovely staff the resort has. They couldn’t be anymore attentive. The rooms are spectacular and the staff are what make the hotel. Only faults are the spa availability and the temperature of the pool at the time of the visit. Other than that the food, drink and service were amazing.

Room tip: Cold pool in october time
Date of stay: September 2021
Trip type: Travelled with family
1  Thank Ellie G
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ASIMINA SUITES HOTEL MANAGER, General Manager at Constantinou Bros Asimina Suites Hotel, responded to this reviewResponded 1 November 2021

Dear Guests. Thank you for sharing your kind review following your stay with us and that you describe our hotel and the customer service from our staff, amazing.
I am very happy to read that you especially appreciated your luxurious suite, the customer service from our attentive team the food and the drinks.
Please be assured that your feedback will be shared with all my brilliant team, who will be delighted to hear your comments. We always try to offer an impressive and unforgettable experience to our valued guests and It means a great deal to us to receive such lovely feedback.
We, the entire team of the Asimina Suites Hotel looking forward to the pleasure of welcoming you back for another unforgettable experience. I remain,

Yours sincerely,
For Asimina Suites Hotel
Spyros Theophanides
Hotel General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 October 2021 via mobile

A great experience from the moment we arrived . Seamless and easy check in , excellent service throughout , under stated but considerate and very customer focussed .
The A La Carte restaurant was the best meal we had over our 9 day stay having visited 6 or7 different restaurants
Very clean , good breakfast and buffet , highly recommend a visit

Date of stay: October 2021
Trip type: Travelled as a couple
1  Thank 330TimH
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ASIMINA SUITES HOTEL MANAGER, General Manager at Constantinou Bros Asimina Suites Hotel, responded to this reviewResponded 29 October 2021

Dear Guests, Thank you so much for sharing this amazing review following your stay with us and that you describe the customer service from our staff as excellent.
It is rewarding to know our A La Carte restaurant has fulfilled your expectations. As I always do, I will share your comments about our delicious food with our Executive Chef and his brigade..
Thank you once again for sharing your experience with us and we look forward to welcoming you back in the near future for another unforgettable experience.I remain,

Yours sincerely
For Asimina Suites Hotel
Spyros Theophanides
Hotel General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2021

Hotels don’t get much better than this. All the above rave reviews are well-deserved, and there’s little point in repeating all those glowing comments, except to praise and thank the charming and efficient workforce – from the hands-on management down to the humblest cleaner and gardener. You’re all magnificent! Instead, let me use the space available to make a few points of interest to future guests and some suggestions for improvement to those in charge.
First, your choice of suite. We were delighted with our superior sea-facing one and were glad we did not pay considerably more for the private pool option. These are mostly tiny plunge-pools and, in spite of the hot weather, we never ever saw one being used – not once in 14 days! Also, most of these suites are at ground level and very much in the public gaze, so if you value your privacy, you might feel rather conspicuous. Of course, if you’re keen to show off your classy swimwear, these balconies are ideal!
The all-inclusive deal is excellent value for money, and you should use the opportunity to experiment with new cocktails and the local, excellent wines. The à la carte restaurant Kymata, is in a lovely setting, but the menu never changes apart from one ‘special of the day’. Also the choice is disappointingly ‘international’, when one could have hoped for more Greek/Cypriot specialties in addition to the tasty octopus and fava. Where was the stifado, kleftiko, calamari, moussaka (there was a terrible vegie version) and shrimp saganaki for example? Some of these dishes occasionally appeared on the buffet, especially on the Friday ‘Cyprus Night’, which was a splendid occasion for Grecophiles, with superb live bouzouki music and Greek dancing. On other nights the buffet, although excellent, showed no sign of having any kind of ‘theme’, apart from sometimes an emphasis on Asian or Italian cuisine.
Booking the Kymata restaurant is a pain. You have to phone reception at 9 am prompt to book for a table for the following night. If you phone at 8.55, they tell you to ring back, and when you phone on the dot of 9.00 all the tables have gone! (or if you’re lucky, you’re offered a table too early or too late). If this happens to you, do what we did, and complain. After that, we never had a problem getting a table at the time we wanted. Most AI hotels allow you to make all your restaurant bookings on arrival. This one should.
As not all guests are on all-inclusive terms, there is a laborious process of showing your card whenever you order a drink or meal (other than breakfast) and then signing a bill with a row of zeros at the bottom. The aim is to show you what you have ‘spent’ so you can calculate and sign for a tip. These are then added to your bill on departure. The question is: are they passed on to the staff? One pool waiter told us they were not, and pleaded with us to tip him in cash. We raised this issue with the management, who assured us that all gratuities are shared out among the staff. So who do you believe? No one wants to carry around loads of small change to tip with. It would be sensible for the AI rate to include a service charge, so we could forget about the whole thing – and simply reward exceptional service. Something for the management to think about.
All this carping sounds as though we were guests from hell! I hope not. But this is the flagship establishment of the Constantinou Brothers and deserves to be judged by the highest standards. That’s what they would wish. It doesn’t mean we didn’t have an absolutely wonderful time here. We did!

Date of stay: October 2021
    • Value
    • Location
    • Service
2  Thank chrishandley
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ASIMINA SUITES HOTEL MANAGER, General Manager at Constantinou Bros Asimina Suites Hotel, responded to this reviewResponded 28 October 2021

Dear Guests, I was delighted to welcome you at our Asimina Suites Hotel and I would like to thank you ever so much for taking the time to leave your kind feedback and for awarding us top marks. Your support is greatly appreciated!
I am very happy to hear that my team manage to meet your expectations and did everything possible to make this particular stay a memorable one. As always, I will share your kind words with all my wonderful team members, who will be delighted to hear your comments.
Please remain assured we have gone through your feedback in every detail. We are absolutely dedicated to ensuring that each and every detail of stay is perfect and to assist in any way we can, we are, of course, always looking to improve our very high standards, and your comments are highly valued.
We, the entire team of the Asimina Suites Hotel look forward to the pleasure of welcoming you back in the near future. I remain

Yours sincerely,
For Asimina Suites Hotel
Spyros Theophanides
Hotel General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 October 2021

Our 3rd visit to this fabulous hotel where nothing is too much trouble. We travelled with elderly parents (86 & 90) and as with previous stays the staff did everything to make their stay comfortable and enjoyable. They organised additional aids in their bedroom and every day made them comfortable by the pool. You don’t have to lift a finger here even your umbrella is put up for you! The hotel is immaculately clean and tidy from your room to by the pool. The rooms are very comfy and excellent beds for those of us who suffer with back and neck pain. The food is fantastic and their is something for everything, as always we all ate too much! The pool is very large and makes for a good swim. The views to the sea stunning. It is quiet everywhere and never feels too busy or has that scramble for a sun bed. Four new beach towels in our room everyday and plenty by the pool. Oh and the sun beds are top quality wood with comfy cushions. But what makes this hotel so special is the staff. Everyone is happy, helpful and cheerful. Everyone speaks to you and if they can’t help with something specific will find you someone who can and take you there. They make the hotel and the holiday and it’s why we have come back again. There aren’t many hotels where the Manager is visible every day speaking to guests. It’s obvious it’s a happy staff team and the level of service is superb, they are all well trained and it shows. Too many names to mention but long term relationships made. For this trip with parents of are older again they have ensured we all had a rest and a great holiday. We will be coming again.

Room tip: Sea View suites are big with separate lounges and great views, but most rooms get a view
Date of stay: October 2021
    • Location
    • Sleep Quality
    • Service
2  Thank Thulb
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ASIMINA SUITES HOTEL MANAGER, General Manager at Constantinou Bros Asimina Suites Hotel, responded to this reviewResponded 27 October 2021

Dear Guests. Thank you so much for taking the time to review the Asimina Suites Hotel on the TripAdvisor in regards to your recent stay and for awarding us top marks. Your support is greatly appreciated!
It is brilliant to know that you had such a lovely time and that you enjoyed all the little extra touches you received every day. While, I appreciate you noting the cleanliness, the comfortable suites, the quality of the food, the large pool, the top quality wooden sunbeds, the stunning views and the perfect atmosphere.
I am very happy to hear that I and my team manage to meet your expectations and we did everything possible to make this particular stay a memorable one. As always, I will share your kind words with all my wonderful team members, who will be delighted to hear your comments. It is for us, the Asimina team the best possible reward for our efforts.
I appreciate your wonderful review, and so happy to know that you will definitely return to the Asimina Suites Hotel. We, the entire team of the Asimina Suites Hotel look forward to the pleasure of welcoming you back in the near future for another unforgettable experience. I remain,

Yours sincerely,
For Asimina Suites Hotel
Spyros Theophanides
Hotel General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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