We booked a table for two and arrived on time. We were welcomed at the bar and had a drink before going to our table, and were given the relatively brief menus from which to make our selection. After about 15 minutes we were taken to our table and before we were seated the waiter took our order. However, we were not given a wine list nor asked if we would like anything else. We sat at our table for quite some time and were completely ignored by the waiting staff, despite trying to catch their eyes on a number of occasions. Eventually my wife went to the bar to ask for some tap water and a wine list, and after struggling to catch someone’s eye again we ordered our wine. 10 minutes later our meals arrived, but no wine. My wife again had to go to the bar to remind the staff about the drinks. Normally this wouldn’t have been too much of a problem, but my lamb rump was such a small meal that i was in danger of finishing on my 5th mouthful and i rather wanted a sip of wine before i had finished. Amazingly the waiting staff noticed we had finished and cleared our plates and offered the dessert menu. We ordered 5 minutes later (the restaurant was now mostly empty so the waiting staff were less busy). A couple of minutes passed and we were informed that one of the chosen desserts was no longer available. My lemon tart arrived and to be brutally honest it could have come straight off a supermarket shelf. It wasnt bad, but nothing to write home about. We decided not to wait for the bill and went downstairs to pay, and found the waiting staff sitting around joking, obviously not looking after the customers. Luckily they hadn't added a service charge to the bill as it wouldn't have been paid. We gave them some direct feedback about the service and left. We won’t be going back in a hurry.
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