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All reviews wedding venue bottle shop courtesy bus bird life didn t work a bit tired spa room the ground floor stayed longer clean rooms pleasant stay comfortable bed good size short stay would stay again easy access accommodation
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Reviewed 7 September 2018

I can't put the sleep as better than average due to the bistro giving my 5 yr old food poisoning and only sleeping for a few hours before she started vomiting resulting in a trip to the local hospital

Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 671jeb18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnjelaW5, Front Office Manager at Nightcap at York on Lilydale, responded to this reviewResponded 10 September 2018

I am sorry to hear your little one was was unwell.
Did you report this to management? I am hoping she has improved?
We'd love to discuss this with you, can you please call the hotel to discuss.
Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2018

The cleaning staff are lovely and will get anything you need immediately. Beds in one room were soft and cushy like sleeping on air, other room beds very firm. Accomodating with allowing an early check in.

Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank MarietB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anjela W, Front Office Manager at Nightcap at York on Lilydale, responded to this reviewResponded 10 September 2018

Thankyou Marie for your review.
We are glad you enjoyed your stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2018

York on Lilydale is situated perfectly for me for work. The rooms, especially the newer renovated rooms are fantastic, spacious, clean and very comfortable. The larger television are great too. Great value for money and the staff are friendly

Date of stay: August 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank rbamfo132502
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anjela W, Front Office Manager at Nightcap at York on Lilydale, responded to this reviewResponded 5 September 2018

Thank you for your feedback and kind review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2018

The rooms were clean but a big NO for the showers. shower over the spa bath and took ages to regulate the water flow. Either you got burnt or got a freezing cold blast. Just awful. We weren't the only ones to complain about them either.

Date of stay: August 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank helain833866
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anjela W, Front Office Manager at Nightcap at York on Lilydale, responded to this reviewResponded 4 September 2018

Thank you for your feedback Helain, We have a plumber here today to address this issue.

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Reviewed 2 September 2018

Good large rooms and nice and clean. Spa suprise. Room locks were new and needed some minor adjustments but assistance to open and look at it was very prompt and friendly. Web site and front of office staff most approachable. Cleaning staff very friendly and efficient.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank skilby2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anjela W, Front Office Manager at Nightcap at York on Lilydale, responded to this reviewResponded 3 September 2018

Thank you Alwyn for your feedback, we are glad you enjoyed your stay

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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