I have just arrived after a long trip.
I booked a double comfort room to have a bigger bed to sleep and I find a single room!
I enter the room and it is freezing!
I call once time the reception and they told me that they are going to fix it and call me back in 5 minutes. Nothing.
I call again and I asked explanation saying that I have fever and I need hot room.
Still nothing. One young receptionist is just kidding me at the phone.
I call for 3rd times and I ask to talk to her boss and she say that he is sleeping (probably in warm temperature and they don’t care to leave guest in cold).
No way to solve the issue. Then tomorrow I have longbtrip by car and some important medical exams that I am gonna miss due to their treatment!
Please avoid this place! Absolutely!
I travel a lot for my job and this is the worst service that I have never had in a hotel! And they say that it is 4 stars...for the service they don’t deserve any star!
- Free Wifi
- Free parking