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Reviewed 3 July 2017 via mobile

Working people behaviors are really bad. Breakfast time is top short like 30min. If you pass normal time. Waitress start to packing all meals and she was so rude.

Workers behave so rude and it was so annoying

Hotel are clean ınternet fast

Date of stay: July 2017
Trip type: Travelled as a couple
Thank Kerem Ö
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arianna D, Responsabile relazioni pubbliche at Best Western Mirage Hotel Fiera, responded to this reviewResponded 5 July 2017

Dear Karem,
thank you for being our guest and leaving us this review.
We are sorry that you find our workers rude, it's very unusual: we always do our best to make our guests welcome and cuddled.
The breakfast time for groups, like in your case, is planned with the tour operator/travel agent and it's settled for 30 minutes because there can be more than one group per day and we like to give every nationality (chinese, korean or turkish) a private breakfast room and different kind of food.
Beside that, we are very happy to know that the hotel was clean and the internet connection fast.
Hoping you're coming again soon for a new group-trip!

Best regards,
Arianna

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Reviewed 2 June 2017

This is a great hotel outside of Milan. A little further out of the city than we expected, but it was an easy drive. Breakfast buffet was 7 euros and was a good selection. Worth the money. Room was spacious and clean. Nothing to complain about at all. Very modern. Private off road parking. Would stay here again. Luca was great! A pool would have been nice.

Date of stay: May 2017
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Jackie S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arianna D, Responsabile relazioni pubbliche at Best Western Mirage Hotel Fiera, responded to this reviewResponded 3 June 2017

Dear Jackie,
thank you for your wonderful review!
We all are really glad that your stay was nice, but expecially Luca ;)
Maybe we will think about the pool...
Thanks again and hoping to see you soon,

Best regards
Arianna

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Reviewed 28 February 2017

I stayed here with a group of friends for a leisure trip, this hotel is a nice quiet business hotel, it is quite far from Central Milan, the trip from airport is about 30-40 minutes the taxi fair was 120 euros but as there was 5 of us in the taxi this didn't work out too bad.On arrival we noticed that the hotel is clean and today, the decor of this hotel is quite modern. The rooms are clean and a nice size, I am a smoker so was pleased to see an ashtray in the room. The hotel has a bar near main reception which is 24-7 the reception staff serve, although not a massive variety of alcohol it suffices, a bottle of beer is 4 euros, food to order to the room after hours is very limited, the only things available were pot noodles and melba toast. There is a nice area outside which has a couple of tables and chairs so it was nice to sit out in the sun and relax. There are not many amenities close by but the nearest train station (Palazzolo Milanese") is a 15 minute walk away, staff on reception can find out train times for you and provide you with directions although google maps states it takes 30 minutes to walk there is a shortcut that you can take. Tips for getting on a train, you need to purchase your tickets in advance and then validate them by stamping in a machine which are available in ticket offices or on the platform, you can buy a ticket for shops and cafe that display the sign: "Punto Vendita" on our first trip we did not realise this so we had to get off at "Cormano - Cusano milanino" where there was a lovely cafe/coffee shop called "Cafe Molinari" this was a lovely cafe the owner explained how to purchase tickets and even gave us a complimentary plate of lovely biscuits to have with our coffee, trains generally run every hour. if you want to go into central milan you should get a ticket to "Milano - Cardorna" you can also get a train to Mapensa airport from here which takes about 30 minutes and costs 30 euros.
Breakfast in the hotel is by way of a buffet and costs 7.5 euros, there is also a restaurant which opens at set times and there is also a bar in the restaurant. Overall this is a quaint but quiet business hotel, with clean and today rooms and the staff are very friendly and our stay was very enjoyable.

Date of stay: February 2017
Thank Snazzzle
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arianna D, Responsabile relazioni pubbliche at Best Western Mirage Hotel Fiera, responded to this reviewResponded 2 March 2017

Dear Snazzzle,
thank you for your nice review!
We're really glad you and your friends enjoyed your stay, despite maybe we weren't the perfect hotel for your plans. For this reason, I think we're double-proud for helping you feeling welcome and in the end working it out ;)
We recently renovated our rooms and restaurant and our gazebo in the garden is perfect to enjoy the sun and a drink.
Our Hotel is in a perfect spot for a business trip - near the Milano-Meda Superstrada - but we're also reacheble by train: the Palazzolo Milanese train station is about 15 minutes walking (about 1 km) and there is a train to Milan every 30 minutes during the week.
Thanking you again for choosing us, we hope to have you back soon!

Best regards,
Arianna

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Reviewed 3 December 2016 via mobile

We stayed here with a group of Turkısh people on a tour. The hotel is very comfortable and modern. The rooms are spacious and well maintained. There was good wifi connection in the room also. We had a very comfortable and pleasant stay. Thank you Anna at reception for being so hospitable and friendly. We would highly recommend this nice hotel. Thank you.

Date of stay: November 2016
Trip type: Travelled with friends
Thank 2xhappy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arianna D, Responsabile relazioni pubbliche at Best Western Mirage Hotel Fiera, responded to this reviewResponded 5 December 2016

Dear 2xhappy,
we're so glad that you find our Hotel nice and comfortable.
Hoping to see you in the next tour, thank you very much from all the staff!

Best regards
Arianna

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Reviewed 6 September 2016 via mobile

Returned today after four nights at the Mirage for F1 Monza GP.
The hotel is great 😀 clean, friendly staff, good spacious rooms, delicious cuisine exactly what we wanted.
Just off the motorway so away from the hustle and bustle but perfectly located if you are hiring a car and around a 15-20 min walk to large shopping complex/ mall.

Date of stay: September 2016
Trip type: Travelled as a couple
Thank Emma B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arianna D, Responsabile relazioni pubbliche at Best Western Mirage Hotel Fiera, responded to this reviewResponded 6 September 2016

Dear Emma B,
thank you so much for your vote and your kind words, we really appreciate it.
Especially in a busy week-end as the Monza GP one, we're proud of our work!
Hoping to see you soon,

Best regards
Arianna

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