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Reviewed 24 July 2019

Great location, friendly staff. But some things just need to be attended to with urgency to justify the rates charged:
1. AIR CONDITIONING - it is 2019, not 1989. Air conditioning exists in the most basic apartments and hotels now. Please install this. You will lose out on customers and your rates will suffer. Providing just ONE FAN (!) per apartment that circulates warm air is not good enough.
2. WIFI - good quality signals and free for everyone. No more stupid rules about number of devices and charging for it. Again it is 2019!
3. BETTER QUALITY LINEN - the linen provided is very cheap, basic quality. For the rates charged in the Summer, we are entitled to better quality linen and replacements (for free) when the linen is being washed.
4. PROVIDE TEA TOWELS AND WASHING LIQUID
5. COMMUNAL BBQ AREA
6. EXCLUSIVE DISCOUNTS / DEALS WITH LOCAL BUSINESSES - e.g. restaurants, taxis, Uber / Uber Eats
Above all of this, please sort out AIR CONDITIONING for 2020. Include within the rates, if you have to. But people value a good night's sleep and comfortable, relaxing stay above everything else.

Date of stay: July 2019
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank JesusKristy
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Port-Argeles, Directeur at Residence Mer & Golf Port Argeles, responded to this reviewResponded 29 July 2019
Google Translation

Bonjour JesusKristi,
Nous vous remercions d'avoir pris le temps de partager votre ressenti.
Nous comprenons que vous pussiez avoir souffert de la température en France pendant votre séjour et que les ventilateurs mis à disposition dans les appartements vous aient paru insuffisants.
Vous avez réservé dans une résidence de Tourisme.
Celles-ci, de façon générale sont régies par des règlements de copropriété définis par les propriétaires des appartements.
Ceci pour vous expliquer qu'il n'est pas envisageable d'installer dans l'enceinte de la résidence un Barbecue commun.
Comment auriez-vous réagi si en plus de la température il vous avait fallu supporter les odeurs de sardines grillées?.
Dans tous les cas et de façon générale, ce genre d'installation n'est pas admise pour des raisons évidentes de sécurité.
Nous avons choisi d'installer dans notre jardin méditerranéen, pour le confort et le bonheur de tous autour de la piscine, une aire de jeux enfants, un terrain de volley et un boulodrome pour les rencontres et jeux en commun.
A votre arrivée, nous vous avons remis un livret d'accueil dans votre langue qui contenait toutes les informations pratiques pour que votre séjour soit une réussite. Il y était mentionné les prestataires qui vous offrent des tarifs malins, des réductions sur présentation de la clé de votre appartement.
Uber n'existe pas sur Argeles sur Mer qui demeure, quoi qu'on en pense, un village catalan typique et au charme absolu d'à peine plus de 10 000 habitants.
Les serviettes à thé ne sont malheureusement pas utilisées dans les résidences de Tourisme en France peut-être éventuellement dans l'hôtellerie de luxe.
Nous sommes désolé cher JesusKristi que votre séjour n'ait pas correspondu totalement à vos attentes et vous souhaitons sincèrement de prochaines expériences totalement réussies.
Bien cordialement,
Philippe BOY.
Directeur.

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Reviewed 21 July 2019

Nice room, friendly and helpful staff. Location was perfect, the view was beautiful and we enjoyed the balconny on morning. Easy access to the local town, really worth it. Will be back again (been twice here in two year)

Date of stay: June 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank coreybwilliam
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Port-Argeles, 1ère de réception at Residence Mer & Golf Port Argeles, responded to this reviewResponded 23 July 2019
Google Translation

Bonjour,
Nous vous remercions de votre gentil message et surtout de votre fidélité.
Votre satisfaction est notre principal objectif, et de lire votre partage nous est rassurant.
Au plaisir de vous accueillir à nouveau prochainement chez Mer et Golf.
Bien cordialement,
Lucile

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Reviewed 10 July 2019

Very friendly and warm welcome. Clean and light room with excellent views over the mountains including the Canigou. The building is next to the harbour and there are beaches about 5 minutes walk away at Argeles Plage and Le Racou. Very close to a large number of restaurants. I have stayed here many times. It was another very happy stay.

Date of stay: July 2019
  • Trip type: Travelled solo
    • Location
    • Cleanliness
    • Service
Thank glpfrance2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Meretgolf A, 1ère de réception at Residence Mer & Golf Port Argeles, responded to this reviewResponded 12 July 2019
Google Translation

Bonjour,
Nous sommes très heureux de votre satisfaction et espérons avoir le plaisir de vous accueillir à nouveau chez Mer et Golf
Bien cordialement,
Lucile

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Reviewed 7 October 2018

We have stayed in Mer et Golf several times and it suits us for lots of reasons - convenient location, good value (mid / off season) and friendly, helpful service every time. We will stay here again!
But the complex requires modernisation at this point and I'd urge management to prioritise addressing some key issues:
1) Air Conditioning - I recognise this requires significant investment but it is a must have in 2018! Guests now expect it and providing a fan is no longer an acceptable solution. Please prioritise this for 2019!
2) Free, high quality Wifi - the wifi is patchy and is not free for non-propriétaires. This is a basic service that every hotel provides for free in 2018 so again, please improve the network and make it available for free to all.
3) Cleaning products - please provide guests with basic cleaning items - e.g. washing up liquid, table clothes, brush etc. Guests staying for <1 week should not have to buy these items.
4) BBQ zone - it would be so useful to have a shared outside area for a BBQ. I'm sure you could find an area where guests can prepare a BBQ. Admittedly, a "nice to have" rather than "must have".
Addressing these would allow you to increase the rates to stay in the complex so should be cost neutral (aside from cost of installation).
Hope this feedback is useful and you look to improve quality of amenities available at the complex next year.

Room tip: I prefer port side for the quiet but others will improve mountain side for view of the Pyrenees.
Date of stay: September 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank killanigia
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Port-Argeles, Directeur at Residence Mer & Golf Port Argeles, responded to this reviewResponded 8 October 2018
Google Translation

Bonjour,
Nous vous remercions de votre commentaire.
En guise de réponse il nous est important de vous préciser que la résidence est avant tout une copropriété traditionnelle avec des règles établies que la Société Mer et Golf n'est pas en mesure de transformer de son propre chef.
En effet, des propriétaires habitent cette résidence de façon permanente ou temporaire.
Nous sommes conscients de la demande de certains de nos résidents, principalement en période de canicule et faisons notre possible pour que les choses s'améliorent.
Nous avons par exemple réussi à installer le chauffage de la piscine en 2018 et nos résidents en sont très heureux.
Il n'y aura cependant pas, et pour des raisons évidentes de sécurité de zone barbecue dans l'enceinte de la Résidence.
Au plaisir de vous recevoir à nouveau.
Bien cordialement,
Philippe BOY
Directeur

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2018

We returned from our 6 night stay at Meretgolf Port Argeles a few days ago. We chose the accommodation just a few weeks before our trip as this was a "last minute" holiday. Having read the description of the accommodation, location, facilities, rental terms and several reviews, we were very content with what we found.

The communication with Meretgolf during and after the booking process was good and we understood what we should expect.

This is a self-catering establishment, not a hotel. There are charges for services at these apartments, but, that is explained. We did not hire the cleaning service, just the cleaning kit, as it is easy for us to keep an apartment clean especially for a short stay. The floors are fully tiled so, it is not a problem, but, the service is available and a family, for example, may find the cleaning service useful to save time.

Our apartment was clean, the bed comfortable, small kitchenette, a good supply of crockery, etc., dining table, very comfortable settee, coffee table, tv which was never used because there was plenty to see from the large balcony (the views were lovely).

The communal areas were spotlessly clean and the flooring well maintained.

There is a very decent swimming pool on site surrounded by a large, paved deck with a good supply of loungers. Petanque, volleyball, children's play area and garden are all fenced.

The apartments are in a good position for walking or cycling and there is easy access from the port to the beach and lovely promenade behind. There are many restaurants and a few small shops including boulangeries and a small grocery shop and lots of activity around the harbour, but, the area was not at all noisy when we were there. It was very calm and relaxing.

The staff at reception were excellent and always dealt cheerfully with any questions and they are multi-lingual.

The apartments could do with a wee bit of TLC and refreshment. A proper tea towel would be useful and suitable utensils for the pots, etc. (we had some non stick pans, but, there were no suitable non-scratch utensils).

We had a lovely time and the apartment suited us very well. Would we return? Absolutely yes.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Seaside802804
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Port-Argeles, Responsable réception at Residence Mer & Golf Port Argeles, responded to this reviewResponded 29 October 2018
Google Translation

Bonjour,
Un grand merci pour votre partage et toutes ces précisions.
Nous serions très heureux de vous recevoir à nouveau chez Mer et golf.
A très bientôt.
Bien cordialement,
Pauline

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