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8 - 13 of 882 reviews
Reviewed 4 October 2018 via mobile

Location of the hotel is very good, looking over the Marina towards the sea. Check in service was very friendly, even though we had to change the room because we wanted two bathrooms for our group. The hotel itself and the hallways are very dated. Also the rooms are dated. Our room was very smelly, there had been smokers in there. The beds were not made, you have to do that yourself and the bed linen had holes in them. The bed itself was soft with a deep soft part in the middle, needs changing as well. There were no towels in the bathrooms either. Even though it was the end of September, the room was incredibly hot, even with all the windows open. Not worth 3 stars, maximum two.

Date of stay: September 2018
Trip type: Travelled with friends
Thank goose737
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Port-Argeles, Responsable réception at Residence Mer & Golf Port Argeles, responded to this reviewResponded 29 October 2018
Google Translation

Bonjour;
Merci de votre partage.
Nous sommes étonné que les prestations que vous mentionnez n'aient pas été réservées à l'avance si elles vous ont fait défaut.
Les appartements en duplex avec 2 salles de bains se réservent à l'avance comme le servuice hotelier.
Peut-être avez vous réservé sur un site internet différent du notre (Mer et Golf) et que celui-ci n'était pas assez détaillé en matière de services optionnels.
Nous restons à votre entière disposition pour que ceci ne se produise pas lors de votre prochaine réservation chez Mer et Golf.
Bien cordialement,
Pauline.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2018

Literally just back from these apartments. 10 day stay.

I'll start with the positives:

Clean and great size apartments ( room 202). We faced the carpark as I requested this so we could have the sun in the evenings. Didn't notice any traffic sounds as we had the fan on at night.

Apartments are literally 5 min walk to the beach.

Numerous little restaurants and a mini shop surrounding the apartments on the prom.

We had a car so could drive to the water park. supermarket etc

Negatives

My husband, 1 year old and I were staying here and we decided to have a wine on the balcony while the baby was in bed along with other family members. Security was called as we were making too much noise ( considering my baby was sleeping says it all that we were not making noise). Room 104 told us to silence during the day at 3pm (my child was playing on the balcony with granny). I would not stay in these apartments if you enjoy a little catch up in the evenings as ZERO NOISE is permitted after 10pm.

You pay extra to have clean sheets and towels (bring your own if you do not want to pay extra).

No entertainment in hotel for little ones.

Most entertainment is in the main square (15 mins walk). Suitable for little ones so was ideal for my child.

No aircon

Rooms have to be left spotless before check out. (They be inspected before you leave) I leave a room clean anyways but I dont normally have to clean bathrooms and toilets.

Room tip: Evening sun- face the carpark. Morning sun- face the pool
Date of stay: July 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
1  Thank emmaandmich
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Port-Argeles, Responsable réception at Residence Mer & Golf Port Argeles, responded to this reviewResponded 27 July 2018
Google Translation

Bonjour,
Merci de votre message.
Nous sommes heureux de lire vos notifications positives, et désolé que nos agents de sécurité vous aient vexé en demandant moins de bruit.
En général, lorsque l'on joue ou dine sur le balcon, on ne se rend pas compte du dérangement lorsque le ton monte.
Notre résidence étant une copropriété, il nous est obligatoire de faire respecter le calme pour la totalité des résidents et sommes plutôt ravis du résultat.
Les draps sont fournis gratuitement à l'arrivée, une demande de changement avant le délai de 7 jours est payante effectivement.
Nous espérons pouvoir vous recevoir à nouveau chez Mer et Golf.
Bien cordialement,
Pauline.
Chef de réception

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Reviewed 5 July 2018 via mobile

We've stayed here 2 nights in July.

The staff is very friendly and helpful.
Rooms are clean and with a kitchen so you can prepare and eat your meal in the room.

The rooms are a bit old but there is enough space for storing your stuff.

The location is perfect. The pool.is on the premises and the port is right outside the gate.

Beautiful little boulevard with a market on Tuesday. Nice sausages, fruit and wine for sale.

The only minor issue is that the rooms do not have air-conditioning. And in the middle of July it can get really really hot.

We will visit again.

Date of stay: July 2018
Trip type: Travelled with family
Thank MaPoLom
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Port-Argeles, 1ère de réception at Residence Mer & Golf Port Argeles, responded to this reviewResponded 6 July 2018
Google Translation

Bonjour MaPoLom,
Un grand merci d'avoir pris le temps de nous noter sur ce réseau.
Votre satisfaction est notre volonté première et chaque résident ravi de son séjour est une nouvelle réussite pour nous.
Nous restons à votre écoute pour votre prochain séjour et vous souhaitons d'ici là de merveilleuses découverte et expériences touristiques.
Bien cordialement,
Lucile

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Reviewed 1 November 2017

the appartements and the whole residence are quiet and pleasant, the service is good and very helpful , we prefere the appartements in 2. or 3. floor with harbour view (côté port), there is a large logia and much space on the broad pool, at the marina there ar many good restaurants, so the residence is our prerred holiday destination in early autumn since serveral years

Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank hansnDett
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Port-Argeles, Responsable réception at Residence Mer & Golf Port Argeles, responded to this reviewResponded 3 November 2017
Google Translation

Bonjour,
Nous vous remercions très sincèrement pour votre message.
Votre fidélité est pour nous le meilleur résultat de nos efforts.
Nous restons à votre disposition
A très bientôt.
Pauline.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2017

We booked a unit with double bed, when we entered the unit it had 2 single beds, went back to reception and were basicly told take it leave it, that's all they had, and they would push the beds together.
As we would not get a refund we stayed in a "last resort" unit, nowhere near the 2 visits we had stayed before, different as you can get. A 75mm hole in the bed sheet they fitted, the cups, plates, forks all had the last tenants food on them, drinking glass missing, the unit was claimed to be for 4 but the balcony was not big enough for 4 people to sit. The car park could not cope with all the cars so had to park in the field opposite.
I suppose we made the mistake of arriving on Sunday the normal units had all been given to the people arriving on Saturday, we had the dregs that were left.
A shame as we enjoyed our last 2 visits, but will be looking for different place for our 3 visits to Argeles next year.

Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank 87denward
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Port-Argeles, Directeur at Residence Mer & Golf Port Argeles, responded to this reviewResponded 5 October 2017
Google Translation

Bonjour.
Nous sommes désolés de lire votre insatisfaction.
Effectivement, Septembre est un mois extrêmement bien rempli à Argeles sur Mer et nous n'avons pas pu vous déloger face à votre mécontentement de ne pas avoir exactement le même appartement que l'an dernier car nous affichions complet et qu'il arrive un moment ou les réservations de dernière minute ne permettent pas le choix des attributions.
Nos descriptifs d'appartements précisent que la chambre est soit composée d'un grand lit, soit de deux petits.
Concernant le le drap troué, malheureusement, nous n'ouvrons pas les draps qui reviennent de notre blanchisseur avant de les fournir au client, sauf dans le cas d'un service hôtelier ou nous faisons le lit avant votre arrivée (séjours de moins de 7 nuit).
Nous vous avons immédiatement remplacé le drap abimé.
Nous vous présentons à nouveau toutes nos excuses pour la manque de propreté de la vaisselle, cela a échappé au contrôle de notre service qualité.
Très sincèrement, la satisfaction de nos clients est notre unique priorité, nous ne sommes malheureusement pas à l'abri d'un oubli, d'une erreur humaine et sommes désolé de lire que vous ne nous donnerez pas l'opportunité de vous satisfaire à nouveau.
Quoi qu'il en soit, nous vous souhaitons de très agréables prochaines vacances dans notre merveilleuse station d'Argeles sur Mer.
Bien cordialement,
Philippe BOY.
Directeur

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