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All reviews amazing views rooftop bar street level cinque terre top floor perched high rooms are small italian riviera evening drinks hilltop hotel the sea view rooms stunning location perfect setting breakfast buffet is amazing hotel tour group lovely pool
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Reviewed 6 September 2018

Vis a Vis was my favorite hotel stay in Italy, the room was phenomenal, unreal views, very comfortable, the staff were extremely helpful and courteous, met the owner and her daughter, absolutely amazing people, would not hesitate to go back and, in all honestly I would love to go back, but, I have a wife and always wants something different,

  • Stayed: August 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
2  Thank michaelseanc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelvisavis, Responsabile relazioni con la clientela at Vis a Vis Hotel, responded to this reviewResponded 4 weeks ago

Dear Michaelseanc,



Thank you for the stellar review! It's outstanding your time with us was so amazing.
It is the constant presence of the members of the hotel property (hoteliers for more than 50 years) who ensure our guests are getting the best level of service.
We're happy that your overall stay with us was enjoyable and that you loved our comfortable rooms. It's great that you appreciated our helpful service and we certainly look forward to welcoming you back again soon for another wonderful visit!

Have a fantastic day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2018 via mobile

We stayed at the hotel for 2 nights. Upon arrival at the train station, we called the hotel and were promptly picked up in a small van. Check in was seamless and all of the staff were exceptionally friendly, especially Laura.

The room was small. The bathroom was even smaller. The shower head was an interesting concept, as it constantly poured down and you from above (truthfully, a bad version of a “rain” shower head). The air conditioner ran constantly, but it quickly became a background noise to us. The walls are thin (especially noticeable if your room is close to the elevator). None of these took away from our stay; just things we think others should know.

The pool area was very nice and we enjoyed afternoon drinks and snacks while lounging by the pool. We also enjoyed the views from the restaurant space where we ate breakfast. One afternoon we had purchased some wine, meats and bread to enjoy on our balcony and we asked for 3 plates and wine glasses from the front desk. They arrived at our room almost instantaneously.

The lift to the street level was nice. We thought the hotel was well situated for exploring Sestri Levante. It had the benefits of being close to the water and shops, without the price of being right on the water.

The staff really makes the hotel special.

Stayed: September 2018
Thank Jamie I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelvisavis, Responsabile relazioni con la clientela at Vis a Vis Hotel, responded to this reviewResponded 4 weeks ago

Dear Jamie I,

Thank you for the 4/5 review!


It's fantastic you took advantage of our convenient location in the heart of Sestri Levante, near the water, restaurants and shops .

Our staff takes a lot of pride in the one of kind service we provide and we are happy that you have received an attentive and satisfying service. We will seriously consider the issues that you have reported to us regarding your room and we will try to do everything possible so that they will be solved

We look forward to hosting you again soon for another excellent experience!

Have a splendid day!

Warm regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2018 via mobile

Very nice stay at the hotel. The food was excellent, and the view was amazing.
The room was a bit small but we had a little garden for ourselves. Our room had a small bathtub where you had hold the shower head when you washed your hair. But overall a great stay

Stayed: August 2018, travelled as a couple
Thank ceciliejl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelvisavis, Responsabile relazioni con la clientela at Vis a Vis Hotel, responded to this reviewResponded 4 weeks ago

Dear Ceciliejl,

It's wonderful you enjoyed your stay with us so much!

We assure you that your opinion in the room will be seriously considered to improve our work and service. We care about the satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect.

We're looking forward to sharing an even more pleasant experience with you soon. Thank you again and have a wonderful day!

Warm regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2018

The views from the hotel restaurant and pool were amazing.
The service from the staff in the pool bar/restaurant excellent. The staff at breakfast not so attentive, we needed to ask several times for hot water, coffee and cold milk. we were a large party and I needed to ask if we could all sit together at breakfast as this was not offered.
The rooms were adequate, however it was mentioned by some of our party that the cleaning of the rooms could have been much better.

  • Stayed: August 2018, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank SpeedyGonz24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelvisavis, Responsabile relazioni con la clientela at Vis a Vis Hotel, responded to this reviewResponded 1 September 2018

Dear SpeedyGonz24,


Thank you for taking the time to share your thoughts with us!
Our sincerest apologies that the breakfast service and sometimes the cleaning of the rooms did not meet your expectations.
Although usually both the breakfast service and the housekeeping service are highly appreciated by our guests, your comments will be transmitted to our staff and we will immediately activate a check so that this does not happen again.
We look forward to having you back with us very soon.
Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2018 via mobile

Spent 4 nights early August
Wonderful views
Great individual service
Good food
Easy access to the town
Lovely old town
Good family run hotel
Excellant included parking arrangements
Excellant help from manager at bar on top of hotel

Stayed: August 2018, travelled as a couple
Thank pinneradvisor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelvisavis, Responsabile relazioni con la clientela at Vis a Vis Hotel, responded to this reviewResponded 1 September 2018

Dear piineradvisor,

Our sincerest gratitude for your kind words! We are always striving to provide an unforgettable experience for our guests and we're glad that we were able to do that for you and your family.
Thank you for your valuable feedback and we look forward to wowing you again in the future ! :))

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