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“Unacceptable behavior ”

Ristorante e Pizzeria Da Lele
Ranked #33 of 389 Restaurants in Riccione
Certificate of Excellence
Cuisines: Italian, Pizza
More restaurant details
Restaurant details
Good for: Special Occasion Dining, Groups, Local cuisine, Business meetings, Child-friendly
Dining options: Dinner, After-hours, Breakfast, Lunch, Delivery, Reservations, Takeout
Reviewed 10 June 2018 via mobile

Despite we booked 10 days earlier, they left us waiting for 45 minutes without any explanation. When we asked to kindly estimate when they could accommodate us, they answer in a very rude way. If you can’t handle so many people, just take less reservations so you will avoid ruining people’s night.

2  Thank Enrico T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ristorante_da_Lele, Stefano Leoni at Ristorante e Pizzeria Da Lele, responded to this reviewResponded 18 June 2018
Google Translation

Buongiorno Enrico,
le rispondo la stessa cosa che ho scritto agli altri suoi due amici che ci hanno lasciato la recensione.
ci dispiace per l'accaduto.Purtroppo abbiamo avuto un disguido con il tavolo del turno precedente che è arrivato in ritardo.
Le assicuro che situazioni come queste dispiacciono più a noi che a voi. Siamo felici per voi che non sbagliate mai.
Mi scuso ancora
Buona giornata
Stefano Leoni

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4 - 8 of 3,067 reviews

Reviewed 30 April 2018

Best pizza in Riccione from an authentic wood-burning oven and service with a smile. Add in a beer and a coffee after and it's the perfect lunch at a reasonable price.

    • Value
    • Service
    • Food
Thank Dermot L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ristorante_da_Lele, Stefano Leoni at Ristorante e Pizzeria Da Lele, responded to this reviewResponded 2 May 2018
Google Translation

Buongiorno Dermot,
grazie per la sua recensione e per aver scelto il nostro ristorante.
Siamo felici che la nostra pizza e la birra artigianale di nostra produzione siano state di suo gradimento.
La aspettiamo presto per farle assaggiare altre nostre specialità a base di carne o pesce.
Buona giornata
Stefano Leoni

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2018 via mobile

A gorgeous place. Very tasty fish dishes, excellent wine. Nice stuff. It was a bit difficult with parking and we had to walk quiet a lot , but the dinner is really unforgettable.

Thank Queen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ristorante_da_Lele, Proprietario at Ristorante e Pizzeria Da Lele, responded to this reviewResponded 5 February 2018
Google Translation

Buongiorno,
grazie per la sua recensione e per le parole spese per noi.
Facciamo sempre del nostro meglio per farvi trascorrere pranzi e cene indimenticabili.
Buona giornata
Stefano Leoni

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2017

A really superb restaurant and excellent value for money. Particularly good for families, with a fantastic atmosphere and very good service. This is the jewel in the crown of eating establishments in Riccione. Make every effort to go there if you stay in this resort.

    • Value
    • Service
    • Food
Thank PaulGittings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ristorante_da_Lele, Stefano Leoni at Ristorante e Pizzeria Da Lele, responded to this reviewResponded 12 September 2017
Google Translation

Buongiorno Paul,
grazie per la sua recensione e per aver scelto il nostro ristorante.
Siamo felici che il nostro servizio e i nostri piatti siano stati di suo gradimento.
La aspettiamo ancora per farle assaggiare altre nostre specialità.
Buona giornata
Stefano Leoni

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2017 via mobile

Wonderful food. Excellent wine. Helpful staff. Can't wait until next year. Seafood risotto to dream of. Xxx

Thank Lorraine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ristorante_da_Lele, Stefano Leoni at Ristorante e Pizzeria Da Lele, responded to this reviewResponded 5 August 2017
Google Translation

Buongiorno Lorraine
grazie per la sua recensione e per le sue parole.
La aspettiamo il prossimo anno per farle assaggiare altre nostre pietanze.
Buona giornata
A presto

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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