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Reviewed 10 February 2015

Excellent stay due to very friendly staff who are sure to look after your needs. Good breakfast with a variety of options. Located near Montepulciano and also very good for walks, biking and exploring rural Tuscany. Easily arrived at by car. Room was clean and spacious. Staff are knowledgable of the area and can point you in the right direction of a good meal or day out. I have stayed at this hotel whenever I have stayed in the area and it has never let me down.

Date of stay: May 2014
  • Trip type: Travelled with friends
    • Location
    • Cleanliness
    • Service
1  Thank BigJoeTerni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2012

Hotel next to the high way in quiet place. Meal service is under any any standard. When we came for breakfast there was literary nothing to choose from any fresh food: no ham, no mortadela, no chees, no bread. We have to chase waiter and ask him for resuply which he does but it take him to much time in my opinion( aprox 10 minuts). If hotel know how many guestas they will have on breakfast then they should be prepared. There was no fresh vegies or fruits. And most disapointing was the cheese. We was some artificial chees instead of good normal cheese especialy if you are in region where the great cheeses are made.
The electricity plugs in room was some unknown type (3 bolts in the row) which was not compatible with world wide plug adapter.
Toilet flush in next room was so loud so
much that was wake me up several times during the night.
Showerhead was spreading the water more all around than to the intendet area.
Only nice looking place is the reception area.
Generally hotel with potencial but need a lot of improvement.

Date of stay: August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank bolasty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilnappo, Responsabile reception at Il Grifo Hotel e Prosciutteria, responded to this reviewResponded 12 September 2012

Hello, after carefully reading the review and knowing our operating standard, such a negative judgment looks like strange and suspetcted.
Every morning, in our hotel, breakfast service starts at 6:30 a.m. and finishes at 10:00 a.m..
There is a varied buffet: fried eggs, omelette, corn flakes, muesli, pineapple and fruit, yoghurt, jam and honey, butter, rusks, bread, ham, cheese, chocolate and jam tart, chocolate and vanilla cake, cafeteria with espresso, cappuccino, tea, barley and orange juice.
Probabily the don't benefit this buffet because he came later than closing time of our breakfast service: that's the only reason. But it doesn't justify the bad judgement he gave us.
As regards the rooms, the wiring is new and in accordance with the current european and international regulations, so it's strange that he had troubles with our shuko sockets. Even stranger is that the guest heard some noise from the next room's bathroom, because all rooms are soundproofed, and often our guests mark this feature.
However, we will consider any king of complaint and we will use this bad judgment, given to us with too much superficiality, to improve our hospitality.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2018 via mobile
Google Translation

Date of stay: November 2018
Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2018
Google Translation

Room tip: tutte le camere al 3° piano sono insonorizzate
Date of stay: September 2018
  • Trip type: Travelled solo
    • Value
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2018
Google Translation

Date of stay: July 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruno N, Responsabile reception at Il Grifo Hotel e Prosciutteria, responded to this reviewResponded 3 August 2018
Google Translation

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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