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All reviews family run hotel montecatini alto train tickets overlooking the swimming pool every member of staff tuscan cuisine soups day's sightseeing pasta food and wine lovely hotel cold meats railway station small balcony half board fantastic stay nice bathroom
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Reviewed 6 May 2018

There must be dozens of four star hotels in Montecatini Terme. Some may have fancier facilities and a more prestigious address. But few can match the genuine warmth and welcome of the Torretta. Nearly every hotel, independent or part of a chain, pledges to take good care of their guests. Makes sense. They want repeat business, and in the age of the internet, positive reviews. But there is something special about a long tradition family owned hotel where hospitality is really in their DNA.

There are many things we liked about this hotel, and a few less so, but the genuine commitment to their guests overshadows everything else. The hotel was either full or nearly so both nights we were there. That included several tour groups, a phenomena we would prefer to avoid. But these groups were relatively small, and well behaved.

Because of the weather, and my being somewhat under the weather too, we opted to have a lunch and dinner at the hotel. Both meals, in their elegant dining room, were quite good, if not up to select restaurant quality. The breakfast buffet, in the same room, however, was decidedly pedestrian. Quantity does not equal quality. Canned juice and a wide array of generic bread and pastries, none from a real bakery, a few homely slices of cheese and cold cuts, canned 'fruit cocktail", a very mid-range brand of yogurt were all uninspiring. They did serve respectable coffee and tea.

The public rooms offer dozens of inviting nooks to sit, relax, converse, contemplate. Considerable art work interspersed in the various rooms reflect a private, enthusiastic and tasteful appreciation of avoiding a purely utilitarian setting.

Our room was fairly large, quiet and well equipped. albeit fairly bland.

In terms of friendliness, value, ease of access, this is a delightful venue. I wish they would upgrade their breakfasts, and would pay more for more quality ingredients. That having been said, we would be pleased to return.

  • Stayed: May 2018, travelled as a couple
    • Value
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Thank ulysses4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2018 via mobile

I was in Tuscany for the long Easter weekend, on a coach tour, so I didn't choose the hotel nor spend much time there.
Staff, breakfast, rooms, location... everything was nice but nothing exciting. I guess I was expecting something more festive during the Easter holidays (food, decorations etc.). Nonetheless, I had a good stay. The hotel is in a quiet spot beside a golf course and walking distance to the funicular and local sights.

Stayed: April 2018, travelled with family
Thank MaureenGloria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2018 via mobile

Chose this hotel from a brochure as our first trip to Italy. What a find! A family run hotel where the staff cannot do enough for you or be more helpful. From arranging our train tickets to having our postcards posted for us. The rooms are very comfortable and the pool very welcoming during the hot summer days. Situated just across from the beautiful park and close to the town for eating out. 5 minutes walk from the funicolare to Montecatini Alto and 10 minutes walk from either of the two stations which put Florence and Pisa within easy reach. We would happily return.

Stayed: August 2017, travelled with family
Thank Alistair C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2017

We stayed there for just under a week as part of a coach party. We stopped half board.
The buffet breakfasts had more than enough choice to keep both my wife happy.
The evening meals were on a sort of Table d’hôte basis. All very nice with both of us generally clearing our plates.
The hotel is about 6mins. walk from the funicular railway up to Montecatini-Alto. It is only a short walk into town centre. The town roadtrain has a stop not far from the hotel.
The train station. Although just the other side of the town centre is handy for trips to Florence etc.
The staff who I think were largely family were very helpful & friendly. Very few of our group spoke Italian but the staff spoke enough English for it not to be a problem.
Both my wife & I enjoyed our stay. We will be looking for further coach tours that stop there.

Stayed: September 2017, travelled as a couple
Thank gimmer2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2017

My husband and I stayed in a Junior Suite, Half Board for 2 weeks. with the intention of eating out elsewhere on a couple of occasions. We did not eat out once as the food was delicious. The hotel was spotless and clean. The hotel is run by the extended Simonetini Family who were wonderful hosts. Every member of staff from the cleaner, reception and all the wonderful restaurant and bar staff could not do enough for us and were very friendly and welcoming.
We also received some great recommendations from the staff as to where to cycle and spent 2 days cycling the coast at Viareggio, plus we cycled from Lucca to Pisa.
We were so sad to leave which is always the sign of a good holiday.

Room Tip: 2nd floor Junior Suite. Good storage space. Fabulous shower. Normal UK/EU adapters don't work but reception will provide you with one.
  • Stayed: September 2017, travelled as a couple
    • Value
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1  Thank June M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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