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All reviews rooftop pool the usual cereals fabulous hotel small balconies daily fee huge bathroom breakfast buffet quiet location modern hotel communal areas short walk room was spotless air con i highly recommend this hotel three nights spa facilities scrambled eggs
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8 - 13 of 532 reviews
Reviewed 19 August 2018

Stayed in this hotel on a Travel Department holiday to see the sights of Tuscany. We flew from Dublin with Aer Lingus - excellent flight- and arrived in Pisa around 10am to be met by our guide Alessandra. After our group was collected together we headed for our bus. BE WARNED this requires a long walk, with your luggage, as the authorities, having constructed a railway line to a car park that no one wanted to use, decided to inflict it on the tourists and now all tour buses have to use this isolated car park. So if you have mobility issues let the tour guides know in advance. Trip to the hotel took about 40 minutes and check in was well organized. Lovely corner room (105), which we paid slightly extra as we wanted a balcony, was perfect.
During our trip we visited Florence ( Great little restaurant "Tuscan Bites" near Piazza Santa Croce), Pisa, Lucca, Siena and San Gimignano. We also spent an afternoon at a farm - "Fattoria Il Poggio" - a great outing.Very enjoyable trip made all the more enjoyable by our excellent guide " Alessandra". Nothing was too much for her and she seemed to be there all the time. The hotel staff were friendly and helped to enhance our trip. Hotel is very central and well placed. Evening walks around the area are a must - when the town comes to life. Excellent holiday.

Room tip: Ask for a room with a balcony !
Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
2  Thank Tigheone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esther E, Direttore at LHP Hotel Montecatini Palace, responded to this reviewResponded 26 August 2018

Dear Tigheone,

We are delighted to know that you enjoyed your trip in Tuscany and your stay in our Hotel Montecatini Palace.

We are happy to learn that you had an amazing experience with us, and that our staff has contributed to a memorable stay.

As you described in your review Montecatini Terme is the perfect locations to visit Toscany, we are really close to the best city like Florence, Lucca, Pisa, Versilia.

Also our hotel is central a few step from the city center and our thermal park.

We certainly look forward to welcoming you back in the very near future,

Arrivederci,

LHP Hotels & Suites
Rome - Florence - Naples - Milan - Montecatini - Santa Margherita Ligure/Portofino
Hotel Manager
Esther Enna

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2018

Amazing hotel with great facilities and friendly staff. Room was spotless and couldn’t fault anything about it. Staff couldn’t do enough to help and were very hospitable. Brilliant location to be able to travel around Tuscany. Don’t normally go back to same hotel but will definitely be back here!

Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
Thank sonialouise79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esther E, Direttore at LHP Hotel Montecatini Palace, responded to this reviewResponded 26 August 2018

Dear Sonialouisa79,

Thank you so much for your review on Tripadvisor and for sharing with us and with other Travelers your experience at the Montecatini Palace.

It is a pleasure to know that you spent a pleasant stay at the Montecatini Palace.

We will wait to welcome you again in Montecatini Terme for you future stay and we remain at your disposal.

Best regards

Amber Agostini
Front Office Manager

LHP Hotels & Suites
Rome - Florence - Naples - Milan - Montecatini - Santa Margherita Ligure/Portofino

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2018 via mobile

Beautiful hotel. Immaculately clean with lovely rooms. We had small balconies. Air con was great in communal areas but although cool in our room we could never get it as low as we wanted. Temperatures were higher than the seasonal average. The rooftop pool was the highlight for us with plenty of loungers, beds & cabanas to relax on. The pool bar was well stocked as was the hotel bar. Breakfasts were very good with the usual continental selection & coffee or tea to order. The staff were very friendly, welcoming and helpful. The hotel is a block away from the park containing the thermal baths. A short walk takes you down to the town Main Street where there is a good selection of shops, cafes, restaurants & gelateria. It is also within walking distance of the railway station giving easy access to Pisa, Lucca & Florence. We all enjoyed our stay & would recommend this hotel.

Date of stay: August 2018
Trip type: Travelled with family
1  Thank Scott R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esther E, Direttore at LHP Hotel Montecatini Palace, responded to this reviewResponded 26 August 2018

Dear Mr. Scott,

Thank you so much for spend your time with this wonderful comment on Montecatini Palace and for choosing LHP Hotels Montecatini Palace as place for your holidays.

We are really happy to read you completely enjoy our Staff professionality and all the Hotel services.

We hope to have the pleasure to welcoming you back soon and let you enjoy a future wonderful Stay at Montecatini Palace Hotel.
Best regards,

Ambra Agostini
Front Office Manager

LHP Hotels & Suites
Rome - Florence - Naples - Milan - Montecatini - Santa Margherita Ligure/Portofino


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Reviewed 5 August 2018

Small (everything is small there) but cosy hotel. Please keep in mind that this is not Dubai or Moscow luxury hotel for partying but for relax and detox. The place itself is classy and quiet. Good location. Nice rooms and amenities. Roof terrace with a pool (small again). Good restaurant. Good service. Thanks to the front desk team - Aliona, Karina and Dmitriy. Thank to roof terrace attendant - Edita. Special thanks to front desk member Mariana and restaurant manager Gaitano.

Date of stay: July 2018
Trip type: Travelled with friends
Thank sergeykI6312UN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esther E, Direttore at LHP Hotel Montecatini Palace, responded to this reviewResponded 26 August 2018

Dear Mr. Sergey,

Thank you so much for spend your time with your comment on Montecatini Palace and for choosing LHP Hotels Montecatini Palace as place for your holidays.

We are really happy to read you had a pleasant stay in our Hotel and we are really proud that our staff made it unforgettable!

We wait to welcome you back soon and let you enjoy a future wonderful Stay at Montecatini Palace Hotel.
Best regards,

Ambra Agostini
Front Office Manager

LHP Hotels & Suites
Rome - Florence - Naples - Milan - Montecatini - Santa Margherita Ligure/Portofino


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Reviewed 8 July 2018

This is an excellent hotel with great facilities and maintained to a very high standard. The staff are all very friendly and welcoming. We were greeted warmly every morning and each time we arrived back at the hotel from a trip out.
The waiting staff were superb throughout our stay, nothing was too much trouble and everything was always with a smile.
The food served in restaurant Francy is fantastic! the chef is a genius and is to be congratulated.
The hotel is in a quiet part of the town with only a short walk to the centre and the train stations. on street parking is available for a small daily fee - but this allows you to park anywhere I the town in a blue parking space.
I highly recommend this hotel and will definitely return. The staff really made this holiday special - many thanks.

Date of stay: June 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank thevicarbishop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esther E, Direttore at LHP Hotel Montecatini Palace, responded to this reviewResponded 12 July 2018

Dear thevicarbishop,

Thank you for staying at Hotel Montecatini Palace and dedicating your time to post your review.

We are glad to hear that you have enjoyed our location and the service provided by our staff, your kind words mean a lot to us.

We are looking forward to welcome you in our hotel in nearest future.

Warm regards,

Hotel Manager

Esther Enna

LHP Hotels & Suites

Rome - Florence - Naples - Milan - Montecatini - Santa Margherita Ligure/Portofino

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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