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2 - 7 of 385 reviews
Reviewed 23 May 2017

Dirty rooms, poor food and beverages and very rude and impolite staff -especially the owner of the hotel.

Just to mention a few things from several:

The room's floor was dirty at arrival.
Ants were crossing on our table during breakfast in the indoor restaurant.
When we object this and the poor variation and quality of food the owner started to yell to us and trid to make us sit down and stop talking.

Not even close to familiar hospitality in Italy...

  • Stayed: May 2017, travelled with family
    • Location
    • Rooms
    • Service
2  Thank lilla0926
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2015 via mobile

We have stayed for 10 days, we have booked on the internet this hotel. I found it by chance, but i am very pleased i chose this hotel.
First of all the hotel it is very clean, and also nice.
Day by day our room was cleaned, changed the towels and sheets.
Staff was very nice and hopeful.

Stayed: October 2015, travelled as a couple
Thank Allynutza S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2015 via mobile

I was in this hotel just one night with the big traveling group. We arrived late in the evening and there was only one thing what we wanted to do - to take a shower after two days and one night in the bus and after all day visit of the town Florence. The shower was broken and water was all over the bathroom it was very uncomfortable. The bathroom wasn't clean and also the room(especially the bed). Only good thing was a big balcony.

Stayed: August 2015, travelled with friends
Thank LucieVlckova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2015

Friendly staff. the only problem , only 3 of them can actually speak english , we asked for extra french fries, and even that they didn't understand ( the obers). Luckily the guy at the reception is on of the 3 that can speak english, the rest is the hotel boss and a nice lady who works there. The biggest negative side of the hotel is the food. The entree , the first course , is always the same, some salad , a tomato and a strange, cold vegetarian burger.
Then the main course , you get 2 options, there is one thats mostly always good , but the other is so strange , first off all, it's everyday french fries , wich is really disappointing , an example for a strange combination is , Pieces of cheese with french fries, like really what is that supposed to be ?
then the breakfast you dont need to expect much good. its again every morning the same, they have sandwiches which you should bake in the oven first, but they just put it in a metal tray to keep it warm , they were never baked and just eating dough is not nice, the cake was dried out and the juice ? only 2 options while the machine says like 10.
the water they serve is never cold, i went there in a hot week with temperatures reaching 46° and it was warm water that they had, even the wine was warm. i asked them for a bucket with ice , and they never brought me that , i asked around 5 times , i think they didnt understood but then get someone that can speak english , not just , do nothing.
The pool was very nice and refreshing, but the water was really dirty with alot of bugs. when its dark they have nice lighting inside and outside the pool.
The hotel is on a 5 minute walk from the centrum, there is free parking and there is a bar.
The hotel itself is clean , the rooms are nice with air conditoning.

  • Stayed: July 2015, travelled with family
    • Location
    • Sleep Quality
    • Service
2  Thank Kromme L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2014

Excellent place to stay!!!! It's so beautiful and very lovely. The stuff are very friendly. The restaurant is 100%! It's comfortable and the rooms are very cool or if you come in winter - they are warm. 200 m from spa!

  • Stayed: November 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Galilaamit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IACOPONI M, Proprietario at Hotel Villa Rita, responded to this reviewResponded 20 January 2015

tank you for revieuw
we are at your private disposal for any stay

we are waiting to meet you

Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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