+ courteous staff at reservations office
+ sailors and captain going the extra mile to help out when needed
+ timely departures
+ On-board guide giving information on the islands
- Overcrowded vessel
- heavily propped towards industrializing the tourism niece in the Eolian islands: it's a stark contrast with the islands' quaint, laid back lifestyle
- Stampede when boarding in order to get the best seats - NOT a nice thing when having young kids
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