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All reviews free shuttle shuttle service fresh towels a lovely stay mount vesuvius francesca train
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Reviewed 12 October 2018 via mobile

We are currently staying at this wonderful hotel. I can't say enough good things about this hotel and there wonderful staff including Aldo and Francesca. They can not do enough for you. The area is not so much for tourism but the shuttle service to and from the station for visiting Pompeii, Sorrento and other areas is second to none. The staff at the hotel are very knowledgeable about the area and transport. I want to take Also home he is a fun person to be around.
It is a great base to visit the local areas. What a hidden gem.

Date of stay: October 2018
Trip type: Travelled as a couple
1  Thank richarddC6411ED
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2018 via mobile

Great hotel in an excellent place for excursions very clean with very friendly and helpful staff food was excellent swimming pool very clean very convenient with a free taxi service to and from local train station which gets you to all the major tourist places will definitely be returning in the future

Date of stay: September 2018
Trip type: Travelled as a couple
3  Thank Relax817325
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2018 via mobile

My husband booked this trip for my 40th birthday. We had an amazing week here. I can not thank the staff enough for their attention to detail and friendliness. They could not do enough for us.
Our room was spotless. We made use of the pool daily before heading out to sightsee.
Local transport was so easy and really cheap. We made the most of the train service.
We booked one trip, boat to positano and amalfi, this trip was amazing and well worth the money. The hotel sorted this for us.
Food was faultless here and if there was something you fancied that was mot on the menu they would do their best to provide!
Loved every minute of out time here is Europa Stabia and eould recommend to others. Thank you so much for making it a memorable holiday.

Date of stay: September 2018
Trip type: Travelled as a couple
2  Thank 521catherineh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2018

When we arrived, we had a very warm welcome by the receptionists. We also met the owner who was extremely kind to us. The hotel seemed decent as well, so our first overall impression was positive.

The rooms are acceptable and clean, but you have to consider that the hotel in general is rather outdated. The pool is nice, but again outdated since the surroundings of the pool are covered with old, dirty wood. The first night, we made a reservation at the hotel’s restaurant which was highly praised by the owner. Unfortunately, turned out that we had paid for unfriendly service and low quality food (ratio price-quality is very poor). We decided not to eat at the restaurant again.

For our third and last day we booked a boat excursion to Capri offered by the hotel. The boat trip to Capri was fine. The return to our hotel was catastrophic though. One of the engines of the boat broke down, so we had to wait 2 hours (not knowing what was going on) until we were able to leave Capri with a broken boat. We had to drive incredibly slowly to Castellammare being almost pushed over a few times by big boats. It was an extremely long, cold, and frightening return trip. When asking the hotel for a refund (which I would normally never do), they didn’t even want to consider it, so we had to pay the full amount of 180 euros (!). It’s simply disgraceful.

This hotel wants to keep up the image of offering a peaceful and welcoming place to stay, but when it comes down to actually offering service to their customers, they completely fail. Hope this review is useful for both future guests and the hotel personnel.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank annelorep2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2018

We had a delightful stay. The hotel is small, staff personable and very accommodating. Clean even by Swiss standards. Our room was spacious, gorgeous view. Good parking.

The only downside was the restaurant. It's a residence hotel restaurant. If you're looking for a dining experience, eat in town (after trying to find a place to park).

This is a superb hub for the Naples/Pompeii area. An uninterrupted flow of trains, shuttle service to trains is available. Local ruins ( Villa San Marco and Arianna are superb). Yet the hotel is an oasis of peace and calm.

Date of stay: September 2018
Trip type: Travelled as a couple
1  Thank EyeForget
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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