Depending on your budget and how much luggage you travel with thus is basic beyond basic. The bathroom is in need of updating. The kitchen area could have been laid out as ad L-shape plan. We are here with crystal in apartment 7 maisonette style room. The kids have the mezzanine floor and the double bed is way too big for the floor space. Not enough hangers in the wardrobe or floor space to put down a bag although the shelf area behind the bed is good to keep your stuff off the floor. The window has a draft there is no radiator on that level. The lighting is inadequate and the support pillar is next to the single bed is a hazard when getting up. There are not enough hooks to hang your ski clothes to dry out. Downstairs there is not enough floor space under the stairs to store luggage bags if there are 4/5 of you with a bag each you will be falling over your bags. The cabling first the uplighter is dodgy and needs to pulled in and out from the plug to turn on. The double sofa bed downstairs is hard and next to the patio door which has a draft even with the curtains pulled there is not much privacy when curtains are pulled open as the next apartment block can see straight in. There is not enough worktop space to cook and...Depending on your budget and how much luggage you travel with thus is basic beyond basic. The bathroom is in need of updating. The kitchen area could have been laid out as ad L-shape plan.

We are here with crystal in apartment 7 maisonette style room. The kids have the mezzanine floor and the double bed is way too big for the floor space. Not enough hangers in the wardrobe or floor space to put down a bag although the shelf area behind the bed is good to keep your stuff off the floor. The window has a draft there is no radiator on that level. The lighting is inadequate and the support pillar is next to the single bed is a hazard when getting up. There are not enough hooks to hang your ski clothes to dry out.

Downstairs there is not enough floor space under the stairs to store luggage bags if there are 4/5 of you with a bag each you will be falling over your bags. The cabling first the uplighter is dodgy and needs to pulled in and out from the plug to turn on.

The double sofa bed downstairs is hard and next to the patio door which has a draft even with the curtains pulled there is not much privacy when curtains are pulled open as the next apartment block can see straight in.

There is not enough worktop space to cook and prepare food so not even going to use the hob. the kettle is placed on the hob and plugged in to the left next to the bathroom door which has no ventilation only a fan extractor and can get very steamy when the shower is on - drink plenty water straight after in case of dehydration. The electrics in Italy are hit and miss and thus place is bad.

If the neighbouring apt are up and moving the chairs on tiled floor you can hear it as well as their plumbing.

From a security point of view the back fire exit doors are easy opened from the outside and accessed to the lift to all floors. The front door is locked at night and although your are given a bunch of keys I could not get the door to open so we entered from the back. This is also quite dangerous as the tiled that are layer down are slippery when wet, loose and ungrouted.

Because there is no snow in the town this February the location from the bus stop to walk in ski boots is too hard so we hired 2 lockers at the ski shop at the bottom of campo smith lift. Shame that the crystal rep or the shop didn’t tell you until you got the equipment. I had to push in and pay €30 per locker for the week as the alternative of walking uphill on a dry road with the ski boots would be unbearable everyday.

Also the ski shop that Crystal use is only open from 2-3 on the day of your arrival and luckily we arrived at 1:30 and beat the queue it is very small and very hot. Something that the rep should have warned us about.

Our flight from Standstead got in at 8:30 our coach had to wait for the Gatwick flight another 1:30hrs and then only one family got on. There were only 13 of us on the bus.

So far not happy .
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