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All reviews the bus executive room one night gatwick airport north terminal car park per person each way an early flight per adult days parking good nights sleep pre flight stay check in was quick next morning night stay booked this hotel night's sleep
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Reviewed 1 July 2018 via mobile

Booked a park and one night stay prior to a holiday in Turkey
Check in very efficient, room was very modern light and airy and we also ate in the restaurant which offered a good selection of food at a reasonable price.
Shuttle bus service was quick and easy and when we returned our car was repositioned in the front of the hotel ready for an easy departure.

Date of stay: June 2018
Trip type: Travelled as a couple
Thank Cameron M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this reviewResponded 2 July 2018

Dear Guest
Thank you for your review
I was glad you found the hotel perfect and look forward to welcoming you back to the Holiday Inn London Gatwick Airport
Regards
Jackie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2018 via mobile

Stayed for a night before a flight from Gatwick. Check in very straightforward, paid an extra £12 for a room upgrade and was given a free drink voucher. Really polite lady on reception.
The room itself was great, free mars bar and water with a fridge. Extremely clean with great bathroom with bath and shower. Comfy bed also and very modern! Highly recommended!

Date of stay: June 2018
Trip type: Travelled as a couple
Thank papapump444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this reviewResponded 2 July 2018

Dear Guest
Thank you for your review
I was glad to read you had a great stay and look forward to welcoming you back to the Holiday Inn London - Gatwick Airport
Regards
Jackie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2018

Booked this at the last minute after a really bad experience at a nearby hotel. Reception staff here were friendly and professional, and my room was just what I needed - clean and well presented, a good size, nice thick towels, comfortable pillows, AC that worked well.... . Just what I needed after a stressful day plus my bad experience elsewhere. Had a good night's sleep before my early flight. No time for breakfast so couldn't try the restaurant, but everything else about the hotel - ie the room, the environment, and the staff I met - makes it worthy of 5 stars. I will definitely return next time I fly from Gatwick.

Date of stay: June 2018
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Lynorpheus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this reviewResponded 2 July 2018

Dear Guest
Thank you for your review
I was happy to read you had a comfortable room and look forward to welcoming you back to the Holiday Inn London - Gatwick AIrport
Regards
Jackie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2018 via mobile

A very good room ruined by a poor quality restaurant. Chunky chips translates to processed mash potatoes piped and fried. Plate removed before meal finished. Wife picked up burger and plate went leaving her a burger and no plate to put it on. Reception pleasant and efficient, bar service good.

Date of stay: June 2018
Trip type: Travelled as a couple
Thank PHE22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this reviewResponded 2 July 2018

Dear Guest
Thank you for your review
I was sorry to read the issues you had with your food and will forward your comments to the Food & Beverage Manager i hope that this does not deter you from staying with us again here at the Holiday inn London - Gatwick Airport
Regards
Jackie

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Reviewed 25 June 2018 via mobile

Always stay here when in transit. It’s not fancy, but the rooms are comfortable and the food is excellent and very good value. The buffet breakfast is hot, with a good selection of top quality food. The bar is friendly and serves great home cooked meals . But what sets it apart is the staff. Nothing is too much trouble and although all the staff are friendly, the management really set the bar especially Pavel in reception who does everything to make the guests comfortable. It may not be 5 star but the welcome is.

Date of stay: June 2018
Trip type: Travelled as a couple
Thank JanetBannon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this reviewResponded 2 July 2018

Dear Guest
Thank you for your review
I was glad to read you enjoyed your recent stay and look forward to welcoming you back to the Holiday Inn London - Gatwick Airport
Regards
Jackie

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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