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Reviewed 16 December 2021 via mobile

The setting was wonderful as usual, we have had Xmas lunch here every year for many years. (Apart from last year as it was closed due to Covid)The staff were very friendly and helpful. We ordered ‘Turkey and all the trimmings’ and this is where it became disappointing. The Turkey and vegetables were covered in a very dark brown strong tasting gravy, possibly a red wine gravy and certainly more suited to a beef dish, which was also on the menu, it was so strong in colour that it actually stained the Turkey. ‘All the trimmings’ consisted of a small pig in blanket, there was no stuffing and unusual again on a Turkey Xmas dinner was a giant Yorkshire pudding. We had wondered if when plating the meal they had confused us with the beef dish, but noticed that all the other diners had the same as we did. We noticed the people close to us comment on the same issues to each other. The strong tasting gravy overpowered the dish and you couldn’t taste the Turkey at all. In the end we left most of it on the plate. The Xmas pudding was an individual serving from a store bought pudding and not made in house, the brandy sauce was a little lacking in taste. At £24.95 per head I’d expected better, certainly in the past the food has been of a much higher standard. This was a special occasion for the family and so I didn’t want to spoil the occasion by making a complaint, however I’m certain that the chef had to be aware that he/she was serving a light delicate meat with a heavy dark overpowering gravy. Very disappointing and sadly won’t return next year

Date of stay: December 2021
Trip type: Travelled with family
Thank Mazpaz76
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 23 November 2021

My wife had a night's stay in reserve when she was unable to fulfil a previous business booking and the hotel offered to let her use it at a later date. Taking advantage of this I joined my wife for the evening and quickly appreciated the reasons why my wife loves staying here.

Wonderfully friendly and helpful staff, who couldn't have made us feel more welcome and went out of their way to make our stay an enjoyable one.

That accompanied with great food and a comfy bed, would certainly visit again and recommend to others.

Date of stay: November 2021
    • Value
    • Location
    • Service
Thank Y5973PUgrantw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 16 November 2021

We booked for a surprise lunch for a 60th birthday. We were greeted by Tony who was so friendly and once all the party had arrived went out of his way to enhance the atmosphere. The lounge is elegant and cosy. We had several photo shoots courtesy of Tony. He was funny, friendly and entertaining. We ate in the dinning room which is warm and elegant and the food was lovely. Everyone had a great afternoon thanks to Tony and his great service and sense of humour.

Date of stay: November 2021
    • Location
    • Service
Thank Thompas155
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 14 October 2021 via mobile

We visited here for a family event so was there for one night and wanted a place for two rooms and a lounge space for the evening when kids were in bed. Eslington had the perfect setting and felt the price was right and looked great.
Service when arrived was good and first impressions were good but then. When it came to bedtime that’s when experience went down. The room first off was way too hot and no heating was on in the rooms beds were very uncomfortable in terms of the firmness was like laying on straw. When it came to the pillows they were like paper.
Bathrooms and flooring was all uneven and even the door gripper was coming through the carpet in the main bedroom to bathroom got caught twice by that.
As for the sofas not very comfortable either and the tv had Netflix but was not able to connect fridge didn’t appear to keep things cold and the dishwasher was broken.
Not a great experience in the room breakfast was amazing though and the ladies in the service were fantastic too.
Personally felt was over priced for what we got

Room tip: Parking is fantastic there Avoid the apartment
Date of stay: October 2021
Trip type: Travelled with family
Thank 704garethv
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 25 September 2021 via mobile

Perfect location hidden away with excellent efficient staff and lovely spacious rooms ! From the moment we steeped foot in the hotel we received a warm welcome from the gentleman who was front of house and then breakfast the next morning we were greeted by Christine who was so happy and smiley and clearly wanted to make sure we had the very best stay possible . The hotel has 18 rooms which gives it a very relaxed , homely feel. We didn’t eat at the hotel but when we returned in the evening we enjoyed relaxing on the lounge/bar area with other guests .
Thank you it was a fabulous stay and have already recommended to friends and a big thank you to Christine who is a credit to the hotel

Date of stay: September 2021
Trip type: Travelled as a couple
Thank Lyndilou9
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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