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14 - 19 of 1,085 reviews
Reviewed 19 June 2022

Had my baby shower here last Sunday, everyone was so helpful and made the day perfect! The afternoon tea was amazing and the help from Lee and Louise throughout the afternoon was really appreciated. Thank you!!

Date of stay: June 2022
Trip type: Travelled with family
Thank Trek751619
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Gareth Freeman, General Manager at Mercure Darlington Kings Hotel, responded to this reviewResponded 23 June 2022

Thank you for your lovely review of your baby shower. I will pass on the kind comments to Lee and Louise. And we hope to see you again soon

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Reviewed 5 June 2022 via mobile

Room was spacious, stylish and exceptionally clean. Staff were unbelievably helpful and friendly despite it being busy due to half term hols and jubilee BH. Food was also great too. We had our evening meal and breakfast as part of a package deal and were surprised at the amount of choice and quality of the food. Staff in the restaurant were attentive and happy to offer information about the local area. Special mention to Lee and Jess who went above and beyond despite being so busy, nothing was too much trouble and very good humoured as well. Overall, excellent value for money and would definitely stay again.

Date of stay: June 2022
Trip type: Travelled as a couple
Thank U8860KZamandag
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Gareth Freeman, General Manager at Mercure Darlington Kings Hotel, responded to this reviewResponded 23 June 2022

Thank you for your lovely review of the hotel and staff. We hope to see you again very soon

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Reviewed 29 May 2022

Had a lovely stay here with my husband. Didn't know what to expect and was nicely surprised.
The room had everything, fan, mini fridge, a safe. Just even the small things, glasses in the bathroom and glasses in the room, hankies in the bathroom ect.
Had breakfast in bed which was beautiful, the food we had on the evening was beautiful also
There was a wedding on and there was a delay in courses so we were offered free drinks. We weren't bothered at the delay tbh but the free drinks were a nice touch.
We were also offered 2 free drinks on arrival.
First class! We will be back

Date of stay: May 2022
Trip type: Travelled as a couple
Thank jillybean160511
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Gareth Freeman, General Manager at Mercure Darlington Kings Hotel, responded to this reviewResponded 1 June 2022

Thank you for your review. We are pleased you enjoyed your stay with us and hope we will see you again soon

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Reviewed 19 May 2022

Lovely stay at this hotel when we arrived first impressions were lovely and clean....Rooms were nice and clean.Beds were nice and comfy…Breakfast was amazing…Location is perfect..We enjoyed our stay that much we’ve book to visit again next month..

Date of stay: May 2022
Trip type: Travelled as a couple
Thank kkd123456
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Gareth Freeman, General Manager at Mercure Darlington Kings Hotel, responded to this reviewResponded 1 June 2022

Thank you for your review. We are pleased that you enjoyed your stay with us. Thank you for booking again and we will see you soon

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Reviewed 16 May 2022

Stayed here for 3 nights as part of a coach party. We were very pleased with our room as I'd seen earlier reviews saying the hotel was shabby. As we were party of a budget coach party I was very pleased with the food on offer - you do get what you pay for - and it was a reasonably good standard with a good choice. Breakfast did however let it down and that's why I've given it four stars instead of 5. The staff were lovely and attentive and did everything they could to help us with a couple of small issues we had. A special shout out to Carl and Jess, though I must say all the staff I interacted with were first class. It's in a great location with plenty of shops nearby.

Date of stay: May 2022
    • Rooms
    • Service
Thank Iluvtovisit
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Gareth Freeman, General Manager at Mercure Darlington Kings Hotel, responded to this reviewResponded 1 June 2022

Thank you for your review. We are pleased you enjoyed your 3 night stay with us. We will of course tell Karl and Jess a special thank you from you. We hope to see you return again in the future if you travel this way again

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