We had an awful experience getting out there (no fault of the hotel - Ryanair). Had our PCR test at airport - 7 hour isolation at the hotel - had to be done. Unfortunately we were put in a room which I wasn't happy with so could not pack. Got moved that night to a beautiful room on 3 floor with sea view, so very happy. Now to the nice bits. We, as like many others were moved from Phaethon. Imperial was just as lovely when it comes to the staff, rooms, food etc. Entertainment was limited, no fault of them. We joined in every game and we loved it. Patricia, Mino, Khilo, Khilad - SORRY THEY NEVERY TOLD ME THEIR PROPER NAMES... but they made the best of what they could, we loved being involved. As for the lovely Vicky, what can I say, this lady is absolutely first class at what she does, brilliant PR person, very accommodating, she is a credit to the Louis chain. Nothing was any trouble, no matter what time of day, a huge asset. Good luck young lady x Also, first class to our ladies to cleaned our room every day, thank you x