Dear besrsZagreb
Thank you for taking the time to share your feedback. We are glad to hear that you found the hotel stay overall good. We understand that the lobby can become crowded during peak check-in and check-out times, especially with group tours, and we apologize if this impacted your experience.
Regarding the breakfast pricing, we appreciate your comments and will take them into consideration as we continuously assess our offerings to ensure they provide value for our guests.
We hope to have the opportunity to welcome you again in the future under more favorable circumstances.
Best regards,
Eyrún Gunnarsdóttir
Front Desk Manager
Fosshótel Reykjavík