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russco81
Crewe, United Kingdom

Great Hotel

5.0 of 5 bubblesReviewed 28 Oct 2024via mobile
Great hotel! Really good convenient location to get to everything,pads of restaurants and places to go within walking distance. Staff very helpful, clean hotel and rooms spacious with everything you need. Reykjavik is such a brilliant city to visit especially for couples
Date of stay: October 2024
Room Tip: Reykjavik can be a little pricey on some things, eating/ drinking out
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eyrún Gunnarsdóttir, Guest Services / Front Office at Fosshotel Reykjavik, responded to this review
Responded 2 weeks ago
Dear Russco81

Thank you for taking the time to share your review. We truly appreciate your feedback and hope to welcome you back to Fosshótel Reykjavík one day.

If you have any questions or need assistance, please don’t hesitate to let us know.

Best regards,
Eyrún Gunnarsdóttir
Front Desk Manager
Fosshótel Reykjavík
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (3,215)
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Traveller rating
1,687
1,126
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47
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Reviewed 28 October 2024

Fabulous hotel
Around 7 mins walk to Main Street in Reykjavík
Staff very friendly
Breakfast lovely
Comfortable beds
The room was basic but had everything we needed and very clean
Underfloor heating In bathroom was a added bonus
Very quiet on a night we never ever heard any guests yet the hotel
Was full

Date of stay: October 2024
Trip type: Travelled as a couple
Thank Marie H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eyrún Gunnarsdóttir, Guest Services / Front Office at Fosshotel Reykjavik, responded to this reviewResponded 2 weeks ago

Dear MariehB6340YP,

Thank you for taking the time to share your review. We truly appreciate your feedback and hope to welcome you back to Fosshótel Reykjavík one day.

If you have any questions or need assistance, please don’t hesitate to let us know.

Best regards,
Eyrún Gunnarsdóttir
Front Desk Manager
Fosshótel Reykjavík

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2024

This was a great choice to stay. We were upgraded to a suite (we had booked 2 rooms) so we could be close. The suite was very roomy and lovely. We were on the 16th floor and had great views. The breakfast was so varied, and it's all you can eat. The staff are excellent. Friendly and accommodating. Bed was comfortable. A nice touch were the bathrobes and slippers. I would definitely go back there again.

Date of stay: October 2024
Review collected in partnership with this hotel
Thank Passport59285400754
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eyrún Gunnarsdóttir, Guest Services / Front Office at Fosshotel Reykjavik, responded to this reviewResponded 2 weeks ago

Dear Passport59285400754

Thank you for taking the time to share your review. We truly appreciate your feedback and hope to welcome you back to Fosshótel Reykjavík one day.

If you have any questions or need assistance, please don’t hesitate to let us know.

Best regards,
Eyrún Gunnarsdóttir
Front Desk Manager
Fosshótel Reykjavík

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2024

Great accommodations, great location, very helpful staff. Fairly busy at breakfast and it wasn't always hot, but it was very convenient and tasty. Check in and check out were easy. We needed to print tickets for a football match we were attending and they made it very easy. Overall excellent stay.

Date of stay: October 2024
Review collected in partnership with this hotel
Thank 378nathanc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eyrún Gunnarsdóttir, Guest Services / Front Office at Fosshotel Reykjavik, responded to this reviewResponded 2 weeks ago

Dear 378nathanc

Thank you for taking the time to share your review. We truly appreciate your feedback and hope to welcome you back to Fosshótel Reykjavík one day.

If you have any questions or need assistance, please don’t hesitate to let us know.

Best regards,
Eyrún Gunnarsdóttir
Front Desk Manager
Fosshótel Reykjavík

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2024

very good hotel but for me too big what makes the lobby too crowded in the morning when many groups of organized tours are checking in or out. we stayed in the hotel because our flight home as been cancelled, so we had to stay surprisingly 2 more nights in reykjavic and it was hard to get vacancy at last minute. 22 euro per person for breakfast looks very greedy.

Date of stay: September 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank מוטי ל
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eyrún Gunnarsdóttir, Guest Services / Front Office at Fosshotel Reykjavik, responded to this reviewResponded 2 weeks ago

Dear besrsZagreb

Thank you for taking the time to share your feedback. We are glad to hear that you found the hotel stay overall good. We understand that the lobby can become crowded during peak check-in and check-out times, especially with group tours, and we apologize if this impacted your experience.
Regarding the breakfast pricing, we appreciate your comments and will take them into consideration as we continuously assess our offerings to ensure they provide value for our guests.

We hope to have the opportunity to welcome you again in the future under more favorable circumstances.

Best regards,
Eyrún Gunnarsdóttir
Front Desk Manager
Fosshótel Reykjavík

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2024

This hotel was perfect for my husband and I. We only stayed one night as part of a layover but will be returning on our way home as well. The hotel is at Bus stop 12 and the shuttle fine print caught us in a bind. Tendi at the front desk saved us- I wish we’d asked for help sooner. She was so helpful, understanding and kind. I’m so glad we gave Iceland a chance! The bar had amazing food and we met a lovely traveler to chat with. The view of the water was also just gorgeous. Such a memorable experience!

Room tip: If you eat in the bar get the lamb skewers, they were delicious.
Date of stay: September 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jennifer W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eyrún Gunnarsdóttir, Guest Services / Front Office at Fosshotel Reykjavik, responded to this reviewResponded 2 weeks ago

Dear X9644FAjenniferw

Thank you for taking the time to share your wonderful feedback. We are thrilled to hear that you and your husband had a memorable experience with us during your stay.

We look forward to welcoming you back on your next visit to Iceland!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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