Loved the interior design and the staff was very helpful. Even though the location is in the city center the noise was not bad. Saw some reviews about the noise but it was ok even though I stayed from Thursday-Monday. Comfortable beds and duvets.
Cool artsy front and seating area. Rooms are nice - modern/contemporary look. But no direction on where to park, which is an issue at its location if you have a car. Closest garage is expensive (P1 zone). No valet or place to unload other than one taxi space. And it was loud with low base thumping late into the evening and noise from people on the street (but it was a Saturday night).
Spent several days struggling to book an event space here. The staff did not respond to my emails promptly, left me on hold for long periods of time when I phoned them, told me they would phone me back but didn't, were hard to understand, and impolitely declined my request to bring a birthday cake to this birthday party I was planning. After 4 days of slow back-and-forth communication, they told me that in fact a hotel guest had reserved the space and I would therefore no longer be able to book it. Very disappointing experience.
Wonderful Art all over hotel . Service was great , rooms very clean and super functional .
Enough space unlike most hotels in Europe . Lobby is very cozy . Art works are very well curated .
Rooms are large , there is lots of space to put everything and lots of electrical outlets .
Beautiful hotel in the heart of downtown Reykjavik. Close walk to the bay and many attractions. The staff was friendly and helpful. Also, the restaurant Kastrup around the corner was great. And the bar appeared to be a destination for drinks.
