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That Melanie Girl
Cape Cod, Massachusetts

Icelandic Charm

5.0 of 5 bubblesReviewed 4 Sept 2024
We traveled to Reykjavik for the first time in late August. We had only a few expectations on what to do, where to go and mostly where to stay. I took a gamble and chose a hotel that had good reviews and seemed to have the amenities we wanted. What an amazing surprise was waiting for us! The Holt is a treasure of a place located just outside of the busiest parts of the city. Easy walking distance to shopping, dining and all of the attractions of the city.

Upon arrival, we were greeted with the kind hospitality that Icelandic people are known for. We were able to check in early, and our room was all set for us with the pull out sofa made up and ready to go for our adult son. From our window, we could see the steeple of Hallgrimskirkja. The neighborhood is quiet and safe. The rooms have light filtering curtains- great for the long sunny days.

We had rented a car at the airport and were delighted to find that there was ample, free parking around the hotel.

All around, we had a wonderful experience in Iceland, made possible by our home base of the Hotel Holt.
Date of stay: August 2024
Room Tip: Room 403 is gorgeous, spacious and I highly recommend it.
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Daniela R, General Manager at Hotel Holt - The Art Hotel, responded to this review
Responded 5 weeks ago
Dear CapeCod64,

Thank you for choosing to stay at Hotel Holt during your recent trip to Reykjavik and for taking the time to share your experience with us. We are thrilled to hear that our hotel exceeded your expectations and provided you with a memorable stay.

Our team takes great pride in providing exceptional hospitality and creating a welcoming atmosphere for our guests. We are delighted that you found the location of our hotel convenient and enjoyed the amenities we offer. Our staff works tirelessly to ensure that all our guests have a comfortable and enjoyable stay, and it brings us joy to know that we were able to contribute to your wonderful experience in Iceland.

It was also heartwarming to read your kind words about the neighborhood, our rooms, and free parking facilities. We believe that the little details make all the difference, and we are glad that these aspects added value to your overall stay.

Thank you once again for sharing such positive feedback with us. It was an absolute pleasure having you as our guest, and we hope to welcome you back soon for another exceptional experience at Hotel Holt.

Warm regards,
Team Hotel Holt
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,836)
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Reviewed 26 August 2024

The hotel is a very good place to explore from
Very close to the centre

The rooms were perfect very clean and a good size the beds are very comfortable

The staff are amazing and very helpful
And we booked several trips including hop on hop off bus and the golden circle through reception
They are so helpful and will find you the perfect trip
We saved money booking through hotel

The staff really go above and beyond and everything was perfect
The breakfast was great

We would defnatley stay there again

Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank garysalter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daniela R, General Manager at Hotel Holt - The Art Hotel, responded to this reviewResponded 26 August 2024

Thank you, Gary, for your wonderful review! We're thrilled to hear you had such a positive experience at our hotel and that our staff could help make your stay even better. It's great to know you found the rooms comfortable and enjoyed our breakfast. We're especially glad you appreciated the assistance with booking your trips. We look forward to welcoming you back on your next visit!
Warmest regards
Team Hotel Holt

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2024 via mobile

This hotel advertises many things that it doesn’t provide. For $450, one would expect a bathroom larger than an airplane bathroom with no electric outlet. There is no control for heating and no AC. We booked and paid extra for a City View. There is zero view, only that of the street. The bed and pillows are very uncomfortable. The suite was a big room with a sofa and small tv. That’s it. Breakfast is an extra 25€ and there is zero other food and drink available. We were here for 2 nights, there is no bar. I would never stay here again. Very stark and uncomfortable and you can’t even get a drink or snack.

Room tip: No assistance with bags, one person elevator, NO restaurant other than pre booked breakfast.
Date of stay: August 2024
Trip type: Travelled as a couple
Thank jescott888
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daniela R, General Manager at Hotel Holt - The Art Hotel, responded to this reviewResponded 22 August 2024

Dear jescott888,
Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. This is for sure not the way we would like to let our guests feel when they leave us. We take your concerns seriously and will address them with our team to improve our services. Our goal is to provide a comfortable and enjoyable stay for all our guests, and we regret that this was not the case during your visit. We hope for another opportunity to make your stay a better one, please do not hesitate to contact us directly.
Thank you again for your feedback.
Team Hotel Holt

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2024

We have stayed at hotel Holt for 4 nights and we have enjoyed at all. Staff was very helpfull, rooms was clean and nice equipped, good breakfasts. Location close to the city center. We can recommend to families as well as couples. If we will go to Iceland once more, we will stay at the same hotel again.

Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Nomad30238829882
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daniela R, General Manager at Hotel Holt - The Art Hotel, responded to this reviewResponded 19 August 2024

Dear Nomad30238829882,

Thank you for choosing to stay at Hotel Holt and for taking the time to write a review. We are delighted to hear that you enjoyed your 4-night stay with us, especially our helpful staff, clean and well-equipped rooms, and delicious breakfasts. It is our pleasure to provide a comfortable and convenient experience for families and couples alike. We look forward to welcoming you back on your next visit to Iceland.

Warm regards,
Team Hotel Holt

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Reviewed 12 August 2024

When we came to Hotel Holt I was not sure about it. The range of services is more limited tha I am used to. There is no restaurant or proper bar for instance. But it grew on me. The things it does are really done very well. The breakfast is very healthy and with lovely produce. The rooms are kept very clean and housekeeping is highly effective. The people at the desk are really efficient. The ambience of the hotel is fantastic. It is so calming and very peaceful. The hotel walls are covered by fantastic art from the leading artists of Iceland's past. It is totally brilliant. Please try this hotel.

Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank pringethecringe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daniela R, General Manager at Hotel Holt - The Art Hotel, responded to this reviewResponded 12 August 2024

Dear pringethecringe,

Thank you for choosing Hotel Holt and taking the time to share your experience. We are delighted to hear that our serene ambiance and beautiful art made a lasting impression on you. Our philosophy is to provide a peaceful retreat with top-notch service, which we are thrilled to know resonated with you. We hope to welcome you back soon for another relaxing stay.

Warm regards,
Team Hotel Holt

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2024

I loved being surrounded by the beautiful art collection, but it's the customer service that sets this hotel apart. Weeks before my trip, they were helpful in booking airport transfers and excursions. Adam at the front desk waited up for my 2:30 am arrival and Jennifer helped with a taxi to Sky Lagoon and other arrangements. The breakfast buffet was outstanding with yummy Icelandic skyr and gorgeous pastries. Only drawback is that the art-filled bar is only open a few days a week and it was closed during my entire stay. Yes, the rooms are tiny, but this place more than makes up for it with a big heart in the center of everything you want to see in the city.

Room tip: Room 220 on the entrance street side had a peekaboo view of the sea and was very quiet at the end of a hallway.
Date of stay: July 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank strangersblog
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daniela R, General Manager at Hotel Holt - The Art Hotel, responded to this reviewResponded 8 August 2024

Dear strangersblog,

Thank you for taking the time to share your experience at our hotel. We are delighted to hear that you enjoyed our beautiful art collection and exceptional customer service. Our team takes great pride in providing top-notch service, from assisting with airport transfers to recommending excursions. We apologize for the inconvenience of our art-filled bar being closed during your stay, but we are happy that you were able to experience our delicious breakfast buffet and central location. We hope to welcome you back soon.

Warm regards,
Team Hotel Holt

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