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TF_555
Pinner, United Kingdom

Very comfortable and well located

4.0 of 5 bubblesReviewed 3 Mar 2022via mobile
The king deluxe bedroom on the fourth (top) floor was very comfortable and quiet. It has a very small outside balcony. We found the bed very comfortable. Service was very good and the breakfast buffet very varied and plentiful. In addition to the Hilton website, the hotel has its own website with some more information about the hotel. We got a good rate by booking a package through Icelandair. The only negatives were that our room was not made up on one day and that the shower does not drain well and so tends to flood the rest of the bathroom. I did complain about this but nothing was done until we complained again.
Date of stay: March 2022
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Erlingur Einarsson, Guest Services / Front Office at Reykjavik Konsulat Hotel, Curio Collection By Hilton, responded to this review
Responded 4 Mar 2022
Thank you for taking the time to provide us with feedback during your stay. I apologize for the delayed response to the issue with the drain. The matter has now been fixed and the room made up. Please come down to the reception if there is anything else we can assist with to make your stay as comfortable as possible.

Best regards,
Erlingur Einarsson
Front Office Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (555)
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Traveller rating
436
69
29
12
9
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All reviews social hour a king deluxe room famous hot dog stand bus stop beautiful hotel usb ports spa area happy hour each evening street parking front desk staff breakfast was delicious small balcony the hotel staff i highly recommend this hotel within walking distance restaurants and shopping
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Reviewed 17 February 2022

Great hotel in a perfect location. Cleanliness was brilliant and the ladies on reception were really friendly and very helpful. Loved the toiletries in the room, coffee facilities and complimentary items in the fridge. The daily happy hour was a lovely touch. Breakfast was basic but so good! Great brownies and happy marriage cake!! We would definitely recommend. Thank you for a perfect first trip away since cover began.

Date of stay: February 2022
    • Sleep Quality
    • Rooms
    • Service
1  Thank BMP1972
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Erlingur Einarsson, Guest Services / Front Office at Reykjavik Konsulat Hotel, Curio Collection By Hilton, responded to this reviewResponded 17 February 2022

Thank you for posting such a lovely review, we are thrilled to see you enjoyed your time at Reykjavik Konsulat. I´ll be sure to share you kind words with the whole team. We hope to welcome you back soon.

Best regards,
Erlingur Einarsson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2022

my stay was really good and me and my girlfriend enjoyed it very much awsome room and overalll really nice hotel and perfect location in downtown reykjavik really good food and service was also very good

Date of stay: January 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Curio – A Collection by Hilton
Thank audunloki
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Erlingur Einarsson, Guest Services / Front Office at Reykjavik Konsulat Hotel, Curio Collection By Hilton, responded to this reviewResponded 1 February 2022

Thank you for taking the time to review your stay with us. We are so glad to hear you enjoyed your time at Reykjavik Konsulat. We hope to welcome you again in the future.

Best regards,
Erlingur

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2022 via mobile

My partner and I booked two nights here for the start of our Icelandic vacation and we were wonderfully impressed.

The hotel is beautifully designed, a modern twist to a classical design with the rooms being intimate and spacious (we stayed in the king deluxe room).

The location was perfect, everything is within walking distance and I would 100% recommend the church! Along the way you can see all the cosy coffee shops, souvenir stores and loads of small businesses.

Dinner at the restaurant is pricey but the food was prepared very aesthetically and was delicious. Breakfast was more than adequate and had great variety however I would have liked the waiter to take orders for drinks, apart from that it was lovely!

The staff at the hotel were all so lovely and very helpful especially the bartender. The receptionist gave great advice on where to park and pointed out the free parking after 16:00 on Saturday until Monday! Saved us some money!

Could not fault our wonderful experience and I would like to extend my gratitude to the staff for a great experience.

10/10 worth the money and would stay here again in the future!

Room tip: Worth booking the deluxe king room for sure!
Date of stay: January 2022
Trip type: Travelled as a couple
Thank Brandon D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Erlingur Einarsson, Guest Services / Front Office at Reykjavik Konsulat Hotel, Curio Collection By Hilton, responded to this reviewResponded 1 February 2022

Thank you for taking the time to review your experience with us and for you kind words. I´ll be sure to share them with the whole team. We are thrilled that you enjoyed your time here at Reykjavik Konsulat and we hope to welcome you again soon.

Best regards,
Erlingur

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2022

Stayed here for four nights and I’m delighted that we chose this hotel because although it was more expensive than other choices, the decor, small touches like happy hour and social evening when you have complimentary snacks plus the bath house with a beautiful hot pool and sauna and fitness room, made this the best choice for us. The rooms are really tastefully decorated too. You felt special. In particular when excursions like the Northern Lights tour were cancelled due to the weather, at least you could stroll down and use the running machines or sit in the hot tub. The shampoo and conditioner supplied is also fabulous. My only negative is that I can’t recommend the restaurant for dinner – there are way better places to eat in the evening such as The Fish Company and Apotek. Compared to them, the food was very mediocre in flavour, presentation basic and ambience isn’t there.
Breakfast was fine though. All in all, a great place to stay, good location (it’s all pedestrian area), thank you Konsulat!

Date of stay: January 2022
    • Sleep Quality
    • Rooms
    • Service
Thank Marlabay
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Erlingur Einarsson, Guest Services / Front Office at Reykjavik Konsulat Hotel, Curio Collection By Hilton, responded to this reviewResponded 13 January 2022

Thank you for taking the time to review your experience with us. We are glad to see you enjoyed the hotel and your time here. I´m sorry to hear the dinner did not meet your expectations but we hope to welcome you back to Konsulat in the future.

Best regards,
Erlingur

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Reviewed 11 January 2022

Stayed here for two nights, found the location perfect and the room lovely. All the staff were great, particularly Margarita who was incredibly helpful, she arranged a last minute Golden Circle Tour and rearranged a dining booking for us. Would definitely stay again. Walkable from the bus station if you are feeling energetic.

Date of stay: January 2022
    • Value
    • Rooms
    • Service
Thank Billytoo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Erlingur Einarsson, Guest Services / Front Office at Reykjavik Konsulat Hotel, Curio Collection By Hilton, responded to this reviewResponded 11 January 2022

Thank you for taking the time to review your experience with us. I´m thrilled to see you enjoyed your time at Konsulat and will be sure to share your kind words with Margarita. We hope to welcome you back soon to Reykjavik Konsulat.

Best regards,
Erlingur

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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