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All reviews metro station hop on hop busy roundabout tour buses pombal square recommend this hotel excellent location reception staff avenida da liberdade hotel breakfast city centre visit lisbon very nice hotel hotel is located four nights public transport euro
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Reviewed 25 February 2020 via mobile

This hotel was recommended to us by friends. So pleased they did. Lovely room, fantastic breakfasts and in a great position for public transport to anywhere in the city.

Lisbon is a fantastic place to visit. Transport is cheap. All transport is only 1 euro 50 for a journey. This includes travel on buses, trams, metro and boats. This is the cost to get from the airport into the city too.

Visit the waterfront for a great array of eating places and things to see.

Date of stay: February 2020
Trip type: Travelled as a couple
1  Thank caroleh715
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2020

The hotel staff was stellar. The room was clean but small. Breakfast was very good. It was a very nice stay. The hotel was conveniently located to many of the attractions of Lisbon. I would recommend this hotel to any of my friends. I will surely visit this hotel again if I visit Lisbon in the future.

Date of stay: February 2020
Review collected in partnership with Cancelon.com
1  Thank TrailBlazer443414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2020

The hotel is located in an ideal location, close to everywhere, very good standard, very clean, a very large selection at breakfast, nice and smiling service, above all Andre, a young nice boy who turned out to be very helpful, took care of luggage properly and served the first day interesting information about the city. I highly recommend this hotel for any trip. HF Fenix ​​is ​​the best choice.

Date of stay: February 2020
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
1  Thank kriss82piotr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HF Hotels, General Manager at HF Fenix Lisboa, responded to this reviewResponded 24 February 2020

Dear guest,
Wow! What an amazing feedback!! :) Thank you so much for taking the time to share your opinion, which has left us overjoyed. It is a great pleasure to know that we have been able to meet your expectations and we would like to thank you for choosing to stay us.
Kind regards,
Bárbara Moreira
HF Quality & Customer Relationship Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2020

Good location, friendly staff, good breakfast. Very clean hotel. Within walking distance of most interesting places. Close to public transport, Metro station just opposite. Stayed for 5 nights. I will definitely stay there again on my next visit to Lisbon.

Date of stay: February 2020
1  Thank rifaida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HF Hotels, General Manager at HF Fenix Lisboa, responded to this reviewResponded 24 February 2020

Dear guest,
We were delighted that your stay went according to your expectations and our thanks for your excellent comments, which we will share with the whole team! :)
We hope to welcome you again in the near future!
Best regards,
Bárbara Moreira
HF Quality & Customer Relationship Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2020

The room is clean, sizeable and comfortable. The staff is helpful and friendly. The complimentary toiletries, sewing and shaving kits are available at the counter upon request.The complimentary breakfast is awesome with wide variety and menu changes a little from one day to the next. Location is not in the city centre but there is a metro station less than 5 mins walk away. It was a very enjoyable stay.

Date of stay: January 2020
    • Location
    • Rooms
    • Service
1  Thank mokky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HF Hotels, General Manager at HF Fenix Lisboa, responded to this reviewResponded 24 February 2020
Google Translation

Dear guest,
Que magnifico comentário!! :) Muito obrigada pelo tempo que dispensou para transmitir a sua opinião. É extremamente gratificante termos conhecimento de que fomos de encontro às suas expectativas!!
Obrigada por escolher ficar connosco e até breve!
Bárbara Moreira
HF Quality & Customer Relationship Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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