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“Bike tour of Lisbon Hills”

Boost Portugal - Urban Thrills
Ranked #15 of 257 Outdoor Activities in Lisbon
More attraction details
Attraction details
Recommended length of visit: 2-3 hours
Owner description: Boost Portugal - Urban Thrills is a company that combines innovative tourism entertainment projects with alternative means of transportation and last generation technology. On 2, 3 or 4 wheels, by yourself, accompanied or with one of our storytellers, Boost Portugal - Urban Thrills guarantees a new form of sightseeing! We provide the following services: Segway tours and rentals, electric bicycle tours and rentals, Eco-Tuk-Tuk tours, GoCar tours and rentals, convertible VW Beetle tours and rentals, Scrooser tours and rentals and Jetflyer tours and rentals and the best escape game of Lisbon. Our major brands are: Lisbon by Segway, Escape Hunt Lisboa, Bikes & Company, Lisbon by Beetle, Eco Tuk Tours, Scooter Solutions and Gocar Tours
Useful Information: Activities for older children, Bathroom facilities
Reviewed 31 May 2018 via mobile

Great tour with e-bikes. João made it so simple. He explained everything and kept us safe. He was a great guide. There is nothing more that you need. I am sure the others are great but I hope you are lucky to have him instead. Hate, hate the hair nets. Not cool.....

Date of experience: May 2018
Thank Stephen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (1,051)
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"segway tour"
in 129 reviews
"electric bikes"
in 48 reviews
"e bikes"
in 23 reviews
"vw beetle"
in 10 reviews
"guide peter"
in 9 reviews
"delicious tour"
in 18 reviews
"food tasting"
in 9 reviews
"lisbon hills"
in 12 reviews
"medieval tour"
in 11 reviews
"great fun"
in 32 reviews
in 10 reviews
"historical knowledge"
in 9 reviews
"tuk tuk tour"
in 12 reviews
"a lot of fun"
in 21 reviews
"great guide"
in 20 reviews
"highly recommend this company"
in 7 reviews
"old lisbon"
in 9 reviews

296 - 300 of 1,053 reviews

Reviewed 29 May 2018 via mobile

We did this trip on a whistle stop tour of Lisbon. We prebooked this tour via trip advisor early this year having done a similar electric bike tour in Seville.
I’ll start by saying Lisbon is not as bike friendly as Seville. I consider myself an experienced cyclist (I ride everyday) but many of the streets are busy with traffic, cobbled and have tram lines running through them.
Despite having three guides with us on the tour, I felt the Group was too large. We were supplied with helmets and a bottle of water and there was a brief safety/instruction on how to operate the bikes.
The company is located downtown so it’s an instant initiation into the Lisbon traffic and clearly some of the group were uneasy on the bikes from the start.
The bikes are powerful, as they need to be to cope with the hills of Lisbon, but this is a double edged sword if you are an inexperienced cyclist. At least two of our group fell off the bikes during the tour. As a result of this the group became a little too spread out, which if you were towards the back of the group, meant you missed out on any information disseminated from the tour leader. I was personally none the wiser as to where we had visited and what we had seen on this tour.
I think they should supply knee and elbow pads and limit the group numbers to about six, but I’m sure financially that’s probably not viable.
Would I do this tour again? Probably not, as the open top bus tours are much safer, particularly for the inexperienced, and provide much more information, but that’s just my opinion, as I see from trip advisor that they receive many five star ratings.

Date of experience: May 2018
Thank BigBsdBoss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BoostPortugal, Gestor de Relações Públicas at Boost Portugal - Urban Thrills, responded to this reviewResponded 30 May 2018

Hello BigBsdBoss,

Thank you for your review.

We’re sorry to read about the bad experience. We take all of our customer’s reviews very seriously and we try our very best every day to provide the best possible service to as many travelers as we can and will continue to do so in the future.

After reading carefully the problems identifyed we still don’t understant the cause for the one star review since the main reason given for the “bad tour” is related to the condition “if you are an inexperienced cyclist”.

Please bear in mind that all of our customers are of legal age, we cannot and we will not be made responsible for their own decisions. Our job is to provide a good service and ensure the safety of all during the tour, and that is fully guaranteed.
We organize tours every day, we are experienced and we are fully aware of the circuits we make, for that reason the vast majority of our customers like it. We uderstand your point of view according to one single experience but we can’t agree.

We have different types of tours according to distinct physical conditions and our staff always takes into account the comfort and safety of our customers.
If our tours were only about falls and incidents, we wouldn’t have 5 stars on tripadvisor.

We understand the incovenience that sometimes results from tours with larger groups. Our guides try to do their very best to adapt the circuit and the stops according to the majority, thinking of the group as a whole. We’re sorry to know that the tour didn’t live up to your expectations.

(Un)fortunately we are all unique, we all have different values, it is nearly impossible to please everyone in the same way or at the same level.

We thank you for your honest feedback and sincerely apologize for any inconveniences caused.

Kind regards,
Boost Portugal’s Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2018 via mobile

Did the electric bike tour in Lisbon. Great tour guides: Peter and Maria. Friendly, fun and very knowledgeable and enthusiastic. The electric bikes are the only way one can handle the hills of Lisbon and they work great! This was a great way to get acquainted with the history of Lisbon and Portugal. Book this!

Date of experience: May 2018
Thank NowBoardingTo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2018

Joao M. did a fantastic job of guiding us on Segways through the old city. We particularly enjoyed the tour of Alfama, as walking up those narrow streets would be very hard work! Joao was friendly, knowledgable, and flexible enough to customise our tour to suit our needs. He made us feel comfortable exploring up and down streets, around narrow corners, and navigating bumps and kerbs. Highly recommended as an easy and fun way to get to those inaccessible parts of the city. Just do it!

Date of experience: May 2018
Thank Julie-Anne J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 26 May 2018

We, six seniors, enjoyed the tour very much. We arrived by cruise ship at 14:00, so arranged for the tuk-tuk tour to start at 17:00. We drove around the city, seeing the highlights of the old city center. Lisbon is very hilly with narrow streets and many cars, so getting around is not easy. The Tuk-tuk is a great way to go. We stopped for a beautiful view of the city and ocean, snacking on cod fritters that had been made by our guide. We stopped at a very local wine bar, tiny, rustic with great atmosphere. We had a sampling of local foods presented by the owner who was very proud to show us his specialties. After more touring, we stopped for Portuguese custard tarts - out of this world. We were taken back to our ship, having had a great afternoon.

Date of experience: April 2018
Review collected in partnership with this attraction
Thank Marilyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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