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All reviews late check a great stay excellent hotel good size minute walk great location housekeeping gym sink euros tv reception city centre
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8 - 13 of 68 reviews
Reviewed 13 October 2018

Staff should not smell like body odor. Especially the staff that checks you into the hotel. If you are a Hilton honors member don't expect to be greeted as one at this property or receive any special treatment. I rated Poor service based on hygiene of works. Very uncomfortable having to talk to people that smelled badly. Sink was broken in room.

  • Stayed: October 2018, travelled as a couple
    • Value
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Review collected in partnership with Hampton
Thank Explore533068
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LindaH7067, General Manager at Hampton by Hilton Antwerp Centraal Station, responded to this reviewResponded 4 weeks ago

Thank you very much for reviewing your stay at our Hampton by Hilton property and for your feedback. We really care about our Hilton honors members and do prepare all our arrivals to make sure all our members will get their benefits and recognition upon arrival. I am very sorry to hear that you did not receive this recognition upon arrival and we will double check how this could have happened to make sure we will learn from this.
Regarding the body odor, hygiene is off course very important for all our team members and we can assure you that this point has already been followed up and taken care of, our apologies for this inconvenience.

We hope that although the check in experience could have been better, that you have enjoyed the rest of your stay in our hotel and that we may have the pleasure welcoming you again in a near future.

Warmest regards,
Linda Hundersmarck
General Manager
Hampton by Hilton Antwerp Central Station

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 October 2018 via mobile

Stayed here for 5 days amazing hospitality by all the staff, specially matey,Rachid and amber from reception where very helpful.
Friendly and ready to guide whenever asked for.brilliant team, fantastic location and comfortable rooms and delicious breakfast.

Stayed: October 2018, travelled with family
Thank Prabhu P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2018

Couldn't fault the hotel. Helpful staff, great breakfast, spacious room, great location. The bar was reasonably priced and a nice place to chill after a long days travelling. A short walk to most of antwerps sights which the knowledgeable staff pointed us in the direction of. A swarve hotel in a very swarve city!

  • Stayed: October 2018, travelled with family
    • Rooms
    • Cleanliness
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Thank Andy-fin-c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2018 via mobile

Hotel opened July 2018, we stayed for four nights. Booked room for three two beds and a sofa bed. No complaints on bedroom or bathroom. Good breakfast buffet with make your own waffles. Good selection on both hot and cold breakfast dishes.

Stayed: September 2018, travelled with friends
Thank 188gordond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LindaH7067, General Manager at Hampton by Hilton Antwerp Centraal Station, responded to this reviewResponded 7 October 2018

Thank you very much for your recent stay and positive feedback! On behalf of our entire team, we hope that we may have the honour welcoming you again during a future visit to Antwerp! Warm regards, Team Hampton by Hilton Antwerp Central Station

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Reviewed 4 October 2018

Room was nice and spacious for a room in Belgium. The room was very nice and good value for the city. Good location and friendly staff which had a lot of good information about Antwerpen. I woulk dstay here again

  • Stayed: October 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank cacampco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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