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“Patience and an Open Mind will be Richly Rewarded”
Review of Ponte Arcari

Ponte Arcari
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Ranked #766 of 4,402 Restaurants in Amsterdam
Certificate of Excellence
Cuisines: Italian
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Restaurant details
Good for: Romantic
Dining options: Dinner, After-hours, Reservations
Neighbourhood: Canal Ring (Grachtengordel)
Reviewed 3 weeks ago

We wandered by prior to the opening and happened to get into a conversation with (I think) the owner. Who told us about the freshness of his seafood and just how good his food was. He invited us to return that evening and so we did just that. The evening was warm, so we opted for a small table right next to the canal. It was a little precarious, my chair was definitely at a slant on the sloping sidewalk, but we had a view of the 7 Bridges, and the it was a beautiful Sunday evening. Our waiter had a lot going on, but was cheerful and really took great care of us. And then came the food. It was so very good. I had smoked chicken with pesto and my partner had mussels with shrimp. Beautifully presented, and oh so delicious. What a wonderful evening that was accompanied by great food, excellent wine and good people. Could not have asked for better.

    • Value
    • Service
    • Food
Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 315 reviews

Reviewed 3 weeks ago

On arrival at the restaurant, we had to wait 30 minutes for a menu, despite asking twice. I have never experienced this before. The waiter was stressed and made passive aggressive remarks throughout the meal. The food was nice, but took ages to come. On requesting the bill we had to wait 30 minutes for it to arrive. This is literally the worst service I have ever encountered, anywhere. A simple two course meal took up 2.5 hours of our time. The food was good but nothing amazing, and definitely didn't compensate for the appalling service.

    • Value
    • Service
    • Food
1  Thank Draybs74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

We were walking in the wondful canals in this zone. It was dinner time and we found this restaurant. We stopped by, asking for some information about the food. There were 2 free tables and we asked to be seated for dinner. The waiter, a very rude Arab man, proposed to seat us in another table, a very small round one, in the leaning part of the bridge were there is a very steep slope, and that also had just one chair.
... because "these 2 tables could sit 4 persons, you are just 2. if this does not suit you, you can go away"
It was unpolite beyond any imagination, completely unexpected, and the conversation soon degenerated with some rude word and insults.
We left the place and we ask no one to go there, the experience was really terrible.

1  Thank Matteo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Nice food. The homemade pasta is excellent. The fish is fresh and tasty. We were served by Alaa’ an outstanding,funny and generous guy who made our experience so special. Definitely will visited again and again.

Thank Fouad S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

It kind of surprised us.
No one inside the restaurant but some outside - what to expect????
Well, we were surprised by the service and the food.
All of us liked our orders where especially the fertucine with gorgonzals was great.
Their wine was also great.

Thank Thomas R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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