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All reviews the river great location old town boutique hotel rain shower executive room good size central location les trois rois comfortable rooms public transportation short stay trams and buses train station rhine city sauna
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1 - 6 of 1,087 reviews
Reviewed 13 September 2021 via mobile

The staff was fine and the room fine. The A/C although it worked certainly didn't blow cold. The hotel has no ice available nor available refreshments even from a small station. The housekeeping walked in at 8am without even knocking when checkout wasn't until noon. They were very gracious about keeping our bags until it was time to go to the airport

Date of stay: September 2021
Trip type: Travelled as a couple
Thank Niall1963
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Stephanie Reeb, Gästeservice/Empfang at Hotel D - Basel, responded to this reviewResponded 1 week ago

Dear Niall1963,

Thank you for taking the time to share your feedback following your recent stay.

We are sorry to read your visit did not meet all of your expectations.
Your comments will help us improve our service.

We hope to have the pleasure of welcoming you back to the Hotel D on another occasion in the future.

Kind regards,

Stephanie Reeb
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2021 via mobile

The hotel is righty located in the middle of the old town and its small and cozy hotel. picked a single room which has all amenties like ( fredg, safe, cuboard, study desk) it has small useful business centre, recetion area with friendly and heldfull staff who spoken very good english and i would like to express my gratitute to the management for the great staff Staff at reception: Lea,Vivin and Robin.
The breakfast is very basic and the baked croissant were tasty with excellent services by Ms.Johannah who always maintained her decent standards and friendly approached.

Room tip: next trip I would pick a superior Delux room, the hotel staff can assist you with tours and parking requirements
Date of stay: August 2021
Trip type: Travelled solo
1  Thank Abdulla A
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Stephanie Reeb, Gästeservice/Empfang at Hotel D - Basel, responded to this reviewResponded 4 September 2021

Dear guest,

Thank you very much for your nice comment regarding your last stay.


We look forward to welcoming you again soon!

Kind Regards,

Stéphanie Reeb
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2021 via mobile

What a lovely hotel in the middle of Basel. The hotel from reception to bed and bathroom is clean and fresh. The room is spacious, comfortable bed and a great view.
A hotel that is in balance price-quality.

Date of stay: July 2021
Trip type: Travelled as a couple
Thank michaelbL583HD
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Stephanie Reeb, Guest Services / Front Office at Hotel D - Basel, responded to this reviewResponded 30 July 2021

Dear Michael,

Thank you very much for your kind review regarding your experience at the Hotel D - Basel!
We are happy to read that you enjoyed your stay with us.
It's always rewarding to notice that our guests appreciate our efforts in order to make their stays with us as pleasant as possible.

We look forward to welcoming you again soon!

Kind Regards,

Stéphanie Reeb
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2021 via mobile

Solid business hotel with great service and friendly staff. The furniture in the room showing a bit of wear but room was very clean. For a Swiss hotel, was fantastic to have individually controlled air conditioning that worked really well.

Date of stay: June 2021
Trip type: Travelled on business
Thank Discover06174617771
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Stephanie Reeb, Gästeservice/Empfang at Hotel D - Basel, responded to this reviewResponded 30 July 2021

Dear Guest,

Thank you for staying with us and your great feedback.

We are very pleased that you enjoyed your room. Be assured that we will forward your compliments to our staff members and we will continue doing our best to make our guests feel valued from the very first moment on.

In the hope to welcome you soon again.

Kind regards,

Stephanie Reeb
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2021 via mobile

Excellent service and details of the room, simple but very good breakfast, also well located near the Rhine and the town hall square. There are means of transportation nearby that allow you to get anywhere and transportation is efficient. Good value for money

Date of stay: April 2021
Trip type: Travelled as a couple
Thank NathalyPC
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Stephanie Reeb, Gästeservice/Empfang at Hotel D - Basel, responded to this reviewResponded 30 April 2021

Dear Nathaly,

All the Hotel D Team thank you very much for your lovely review and your great rating following your stay with us.

That's right, we are in a central location in Basel, next to everything like the Rhine and easily accessible by tram and bus.

We are glad to read that our buffet breakfast has met your expectation.

We really hope we will have the chance to welcome you back very soon at the Hotel. D Basel.

Best regards

Stephanie Reeb
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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