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All reviews the main square breakfast room shared balcony tuscan countryside tourists leave hotel restaurant balcony overlooking glass of wine single room town square quiet room hordes of tourists piazza della excellent location gelato coffee machine narrow streets
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Reviewed 18 September 2016 via mobile

A charming hotel in the famous Piazza Cisterna. Our room had a communal terrace shared with three other rooms but still with privacy and the rural Tuscan countryside view from it was breathtaking. All staff in the hotel are very friendly and helpful. I would love to visit and stay again.

Stayed: September 2016, travelled as a couple
Thank Masako Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristiana58, Proprietario at La Cisterna Hotel, responded to this reviewResponded 10 December 2016

Dear Masako Y
thank you very much for the great score and the beautiful comment. We are very happy to know you enjoyed your room with balcony, the view and the staff. We hope to welcome you again in our Hotel.
Next time remember also to book a table in our panoramic Restaurant le Terazze and a massage in our Relax Room!
All our best regards, the family and the staff of Hotel la Cisterna

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Reviewed 15 September 2016

Definitely book a room with a balcony and view! Great location to explore San Gimignano and the rest of Tuscany. No frills hotel room, the staff was very helpful and again,fabulous view! If you're staying for more than one night, buy the parking pass at the front desk. Enjoy!

  • Stayed: August 2016, travelled with family
    • Location
    • Cleanliness
    • Service
Thank bee733
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristiana58, Proprietario at La Cisterna Hotel, responded to this reviewResponded 10 December 2016

Dear bee733,
thank you for your nice comment and the good score. We are very happy to know you had a good memory of your stay to Hotel la Cisterna and you loved your room with balcony and the wonderful view!!
We hope to welcome you again in your next trip in Tuscany.
All our best regrads
Hotel la Cisterna
family & staff

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Reviewed 14 September 2016

You will tour Europe to find a better location without success. The hotel is great, rooms comfortable some with fantastic views. Breakfast could be better, the external restaurant was good and allows you to enjoy the square throughout the meal.

Room Tip: Book a garage if coming by car
  • Stayed: September 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank B5907JVmichaela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristiana58, Proprietario at La Cisterna Hotel, responded to this reviewResponded 10 December 2016

Dear B5907JVmichaela,
what a wonderful comment!!! GRAZIE MILLE!
we are very happy to know you had a great stay in our Hotel. We are happy to know you enjoyed our room, the location, the view, and our panoramic Restaurant Le Terrazze. As you pointed out we serve also in the outside table of the square and we are the only Restaurant and Bar in the square! Because we also Restaurant our food is homemade and express.
We hope to welcome you again soon!
All our best regards and wishes for happy christmas.
La Cisterna Hotel
family & staff

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Reviewed 13 September 2016

We were a group of 3 couples staying in San Gimignano for a period of 5 nights whilst attending a wedding in the area. The location of the La Cisterna was perfect as it was right on the Piazza Cisterna with lots of life and terraces during the day. The hotel itself is as illustrated on the website and is decorated and furnished in old Tuscan charm. While a bit aged, it is nonetheless spotlessly clean and has good water pressure in the shower. Pillowcases and towels changed daily. Sheets every second day. Our room was 58 on the ground floor behind reception and to the rear of the property. The room was huge with a balcony that looked out over the Tuscan hillside. Stunning sunrises and sunsets. The room had everything you needed including a small fridge to keep your Prosecco chilled! One of my sisters on the other hand had a room overlooking the Piazza which was much smaller and she was very jealous. A room with an iron and ironing board can be used on the 1st floor. All staff we encountered during our stay were very polite. The terrace bar and restaurant on the Place Cisterna is great for people watching. We never ate there but just had drinks. But the food we observed being served looked nice. We did not eat in the main hotel restaurant on the 1st floor either as the wedding we attended had evening side-events organised. The only slightly negative thing perhaps (and I mean slightly) was breakfast. While the basics are there, perhaps two warm options as opposed to one would be nice e.g. some cooked bacon? The mornings I was there, there was omelette cut into slices to help yourself to and was supposed to be kept warm in heated dishes. However, on two of the mornings I was there the heat had not been turned on and it was brrrrr - cold! But I am perhaps being a bit too picky. San Gimignano is a beautiful town which surpasses Siena in my opinion. It does get busy in the mornings from about 10am but when the day tourists leave at around 6pm, it's all yours with its lovely restaurants, shops and history. Thursday was local market day which was great - don't deny yourself a Tuscan pulled pork sandwich! A must .... The main Parking 2 is only a short walk and reception can help you with getting a discount on parking price. La Cisterna is definitely one I will return to.

Room Tip: Rooms at the rear overlooking the valley are the best.
  • Stayed: September 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank FiFiLipton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristiana58, Proprietario at La Cisterna Hotel, responded to this reviewResponded 10 December 2016

Dear FiFiLipton,
if you will think to change your job on day please come to us to be our costumer professional reviewer! Your review is something special: is the more detailed, the more fascinating and the more complete we had in the last year! GRAZIE MILLE!! Thank you very much for your review, for choosing, Hotel Cisterna for your holiday and for the great score.
Thank you to mention our location, room facilities, the view, the staff and our panoramic Restaurant le Terrazze. Please, next time rember to mention also our Relax Room where you can have relaxing massage!
We reallyhope to welcome you again for another special occasion or just for a little trip in Tuscany to rember how beautiful is life once you are here!
A very big hug to you and to your nice friends!
Happy Christmas
Hotel la Cisterna
family & staff

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Reviewed 8 September 2016

This hotel was special, very central in the main square of the town, we chose a room with balcony and view of the country side - i highly recommend if available, the view each morning was spectacular. The room was beautiful, very old style italian feel, bathroom was clean and shower worked well. the breakfast area with views of town and countryside are unbelievable and a really special area to have breakfast. Loved the hotel, staff were always friends and very helpful

Room Tip: rooms with balcony and view are worth it!
  • Stayed: September 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristiana58, Proprietario at La Cisterna Hotel, responded to this reviewResponded 3 December 2016

Dear Mary M,
thank you very much for the lovely rview and the great score! We are very happy to know you had a good time to Hotel la Cisterna and you loved your room with balcony. Location and views are really spectacular.
We hope to welcome you again soon!
All our best regards and best wishes of Happy Holidays!
La Cisterna Hotel family & staff

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