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All reviews the owner within the walls charming hotel junior suite adjoining rooms family run hotel old world quiet street location is excellent an easy walk mario car city palazzo rooftops pisa puccini
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1 - 6 of 847 reviews
Reviewed 10 November 2022 via mobile

We stayed at the hotel Palazzo Alexander for a family break for 3 days and couldn’t recommend it enough.

When we arrived our bags were kindly unloaded and we were checked in quickly and easily. We arrived reasonably late and were given some local recommendations on where to go for dinner.

The hotel is small and quaint, but has everything that you need. The rooms are comfortable and have good facilities and are regularly cleaned and tidied. We asked for a family room, which ended up being two large adjoining rooms which worked really well for us - two showers and toilets are always handy… plus two mini bars!

Location is excellent, slightly out of the absolute centre but walking distance to everything within 5 mins.

Everyone that works at the hotel is incredibly friendly and helpful and completely made our stay.

Breakfast was fantastic, everything is freshly cooked and brought to the table and it was creaking once all the food was brought out!

If you need a drink, or somewhere to rest / cool down through the day, the bar is open and they will happily serve you coffee and drinks.

I genuinely couldn’t recommend this hotel more. We also stayed in Pisa and Florence during our trip but this was our favourite. Thanks to everyone involved.

Room tip: If you need anything just ask, the staff are fantastic.
Date of stay: October 2022
Trip type: Travelled with family
Thank matthewpS6307EN
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 7 November 2022

We just completed a 3 day stay at the wonderful Hotel Palazzo Alexander within the walls of Lucca. This hotel was a great choice! The hotel and rooms were historically charming, spotlessly clean and worked well. The breakfast beautifully served in their lovely dining area. The father and son proprietors were very friendly, helpful and spoke English. The convenient car park was about 1/2 block away for a modest fee. Walking distance to most sights within the walls of Lucca. Excellent!

Date of stay: November 2022
Trip type: Travelled as a couple
Thank kathy e
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 2 November 2022

Lucca is one of my favorite places in Italy and this hotel, from the owner to the breakfast waiter, is just wonderful. The rooms are lovely, big and comfy, with great services (Including the chance to use your streaming services) and the hotel is located in the city but away from the more touristy parts, so it is quite. Lucca is a small town but still has areas noisier than others. And thanks from the heart to the owner, who told us that the little church by the Duomo had a concert of Puccini arias that night: I mean... Puccini at home, what else can you ask for? I'm not just recommending it, I'm planning to return to Lucca and to stay at the Palazzo Alexander again.

Date of stay: October 2022
    • Value
    • Location
    • Service
Thank EduardoV99
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 31 October 2022

We had a wonderful five day stay at Hotel Palazzo Alexander. The hotel was clean, the room was comfortable, but the people are what make this hotel stand out above others. Mario and Roberto were so helpful with everything! The breakfast was served, rather than a buffet and there was plenty of food, including eggs cooked to order. The location was perfect! It was inside the wall and walking distance to everything we wanted to see. You will not be sorry if you stay at this lovely hotel.

Date of stay: October 2022
    • Location
    • Sleep Quality
    • Service
Thank Corvettesue322
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 4 October 2022

The hotel is in a good position right in the heart of Lucca but tucked away at the end of a quiet street.
It is a traditional, rather old fashioned hotel. The beds are comfortable, the rooms quiet, the water hot and everything is very clean. Breakfast is served (rather than self service) and the selection on offer is good.
Best of all are the fantastic staff who make the hotel a real gem. Everyone is very friendly and helpful. They recommended a nearby restaurant that we probably would not have found ourselves and made our reservation. It was a delicious meal. They also booked us a transfer to the airport which was cheaper than we could have booked ourselves. I would be very happy to stay here again.

Date of stay: September 2022
    • Rooms
    • Cleanliness
    • Service
Thank Margaret M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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