The location of this hotel, within city walls, was the best. The breakfast was wonderful. The room was spacious and very comfortable. The only thing I would comment on is the shower floor, which was extremely slippery.
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Beautiful area and super clean rooms and lovely breakfast.
Wanted to stay inside the walls of Lucca. Perfect place to stay. Quiet on a side street. You can eat breakfast outside or inside. Service was outstanding and rooms are modern and extremely clean with mini bar. We were provided two waters and treated very professionally at the front desk. Our shutters opened up to the the city view and rooftops of Lucca. We would stay there again.
Very clean and nice hotel with a good breakfast. I would highly recommend this hotel. To the reception, bar and breakfast staff I want to mention; talk to the guests, smile and make them feel more comfortable, at home. The hotel quality is perfect however my impression is not complete. The hotel is hard to reach by car. Google maps points to the wrong directions. Give the booker the information with roads before arrival to make things easier.
This is really an excellent hotel with a modern and minimalist look inside. The location. Is great inside the city walls. You do need to book and pay for parking. The breakfasts were very nice. BUT be careful that the room you booked and paid for is the room that you get. We booked a junior suite. On the website, it clearly shows and describes a two roomed suite with two TV’s. We were put in one room with one TV. When I went to complain they insisted we were in a junior suite. When I showed the pictures, they offered us a discount of €60 for our stay. They did offer to move us the next day but the inconvenience of moving and packing up and waiting again for a room was too much trouble. Our room was only ready for check in an hour later than the stated time. So, my advice would be to confirm with the hotel that you are getting what you paid for. I would have given the hotel five stars if they hadn’t given us the incorrect room.
Wonderful hotel in the centre of Lucca with excellent staff, very comfy rooms and a nice breakfast. Stayed here for three nights and used as a base to explore northern Tuscany. One tip to bear in mind is that driving in and out of Lucca and parking your car is difficult so if you are planning to drive to Lucca, be sure to phone ahead to the hotel to make sure you reserve a space in their garage for your car. It costs €25 per day but is well worth it for the lack of hassle of having a car in the town.
Stayed in the family room, very large, well-outfitted, VERY clean. Breakfast buffet was excellent, staff provided great service! Cute little area within the walls of Lucca, we could walk everywhere from the hotel - shops, restaurants, squares, etc. Highly recommend!
