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Akshat S
Hong Kong, China

Right in the center of Florence - walking from ponte vecchio

4.0 of 5 bubblesReviewed 19 Dec 2016
Great location, good rooms and decent value

No buffet breakfast - the front desk sells a coupon to a nearby cafe. We recommend to not book a room with breakfast and try other local favourites (e.g. Caffe Cavour for croissants).

While we had to wait 30 minutes at the door of the building for our checkin despite our confirmation of our visit outside standard hours (hence the 4 stars) we were overall satisfied with this place and would stay here again.
Date of stay: October 2016
Trip type: Travelled as a couple
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Riccardo F, Responsabile reception at La Torre dei Salterelli, responded to this review
Responded 20 Dec 2016
Dear Mr A,

thank you so much for the time you have spent to write about us!!
Its very important for our job and we are very happy that you enjoyed here at La Torre dei Salterelli.
We hope to see you again
thank you so much
Fiammetta
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 18 December 2016

The location is ideal: a few steps from Piazza della Signoria, but on a cul-de-sac so it's quiet. The room was very attractive and unusually comfortable, with a great bed. You can control your own heating--a plus. I appreciated the small refrigerator for treats I bought on my wanderings around the city. I'd stay here again.

Date of stay: November 2016
  • Trip type: Travelled solo
    • Value
    • Sleep Quality
    • Service
1  Thank Ann G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 November 2016

As other people have said, this is a great location; rooms are simple but nice and clean, with a very modern bathroom and shower. Reception is only manned at certain times, but service is very friendly.

My big issue was that the people living above my room (Room 302) were incredibly noisy the 2 nights I was staying there - I complained about this after the first night when I was kept awake till 3am thinking these were other B&B guests, to find out that the B&B only occupies the 2nd and 3rd floor. So these were other people living in the house. They told me they would have a word with them about this. On the second night, there was the same amount of noise till 2am - they were clearly having a PlayStation party, which involved noise from the games (shooting, explosions etc.) and loud shouts and screams from those playing the game. I had to get up at 4:00 for an early flight so was not too pleased to only get 2 hours sleep ... at one point I even tried to sleep in the bathroom as it was a bit less noisy there (but not too comfortable ...). So if you do stay here make sure you don't get Room 302 ... my friend slept on the 2nd floor and did not hear this noise.

Room tip: Avoid rooms on third floor and Room 302 in particular unless you like noise.
Date of stay: November 2016
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank Thomas S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Riccardo F, Responsabile reception at La Torre dei Salterelli, responded to this reviewResponded 5 December 2016

Dear Mr T,
Thank you for time you have spent to write about us.
We are very sorry for what happened! As you know, our rooms are at second and third floor. In the same building live other families and they probably have noise during the nights of your stay. Unfortunately, the noise had come from just above your room because other guests of the room 301 and 303 have not speak about that.
As you know, we have speak with these families about that problem and since then we have not had more problems....
Best regards
simona

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Reviewed 18 October 2016 via mobile

This B&B is located in the heart of the Uffizi. Rooms were clean and well-appointed in spite of the uninspiring entrance and small lift. Another benefit was the opportunity to have breakfast at a hotel looking out over the Ponte Vecchio - brilliant food and a memorable setting.

Date of stay: October 2016
Trip type: Travelled as a couple
Thank 504maureenh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Riccardo F, Responsabile reception at La Torre dei Salterelli, responded to this reviewResponded 19 October 2016

Dear Mrs Maureen,

thanks for your feedback and for choosing La Torre dei Salterelli.
For us is really important to have your opinions it . We need it to work every day to do our best.
We hope to see you soon again.

Kind Regards

Fiammetta

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Reviewed 18 October 2016

The location of this B&B cannot be beat. It is literally steps from the Uffizi Gallery and maybe a 10 minute walk from the Duomo if you're casually strolling and taking in the sites. There is shopping a plenty as far as the eye can see just around the corner! The staff at La Torre dei Salterelli was so delightful and accommodating. We had a Tuscan excursion planned on our day of check out and they let us keep out 7 (!) bags in their space until we came back that evening. So nice! My only qualm with the B&B is the noise level at times. Unfortunately there was street work being done right in front of the entrance which added to the noise (not La Torre's fault though!) and there are 2-3 restaurants that share the same small square with La Torre dei Salterelli, which led to some late nights for us. Not to mention the church bells toll until 11pm and start again at 6am. Again, it was something we could deal with, but I personally would have preferred it to be a little quieter. Overall, a marvelous stay!

Date of stay: October 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Sara-Den2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Riccardo F, Responsabile reception at La Torre dei Salterelli, responded to this reviewResponded 18 October 2016

Dear Mrs Sara,

thank you so much for the time you have spent to write about us!!
Its very important for our job and we are very happy that you enjoyed here at La Torre dei Salterelli.
We are so apologize about the noise of the street works and the restaurants
We hope to see you again
thank you so much

Kind Regards

Fiammetta

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2016

We spent four nights in Florence at La Torre Dei Salterelli, a centrally-located and lovingly-run B&B. Fiammetta and her colleagues are one of the main reasons to stay (and return) to this fantastic B&B/guesthouse. The B&B is located down a narrow alley steps from Palazzo Vecchio in the Piazza della Signoria, as well as the Uffizi Gallery and the Ponte Vecchio. In this regard, its location is perfect (the walk to the Duomo is 10 minutes, if that, and high-end shops on Via Tornabuoni are just around the corner).

The B&B is compact and decorated functionally, with comfortable beds, a small table with an electric kettle, a smart TV that can access Netflix, and a large walk-in shower. The lighting is modern and surrounds the bed/room in a really neat manner. Our room looked over a narrow side-street that contained restaurants, cafes, and residential apartments across the way. You feel very much a part of the City staying at this B&B, nestled a few streets away from the commercial hustle & bustle on Via Por Santa Maria/Ponte Vecchio. We arrived during a few days of rain and, at first blush, the room - with windows closed - felt a bit humid and smelled damp; however, the moment we opened the windows in the room and bathroom, we caught a lovely breeze and the atmosphere of the room opened up just fine. The wifi worked the best of all of our hotels, so much so that we streamed Netflix before bed from our own account. They also offer AirPrint for patrons who have iPhones.

Again, the real reason to stay here is the personal touch from the staff; you really feel at home. When our tour guide for a trip to Siena was late, they helped us contact the tour company and spoke to the company contact on our behalf to determine what was happening. After finding out it was our honeymoon, they came back to our room with a bottle of Prosecco and little glasses. Also, we wanted to eat in places featuring local flavor and patrons, so Fiammetta gave me recommendations and also made us a reservation near the Duomo at Osteria Dell'Olio (the Florentine beef is as amazing as people say). We also made our own reservation at Trattoria 4 Leoni (recommended to us as noted above), a short walk across the Arno (bring a dictionary or your phone to translate the menu if you do not speak Italian). The home-made pasta and risotto were beyond compare, as was the 4 Leoni house salad.

Because the B&B is located on the third floor of a flat that houses other businesses and residents, breakfast is served at Cafe Alfieri, a 10-minute walk from the B&B. Cafe Alfieri is located right on the Arno. Breakfast is usually 11 euro, and it is more like a brunch spread (eggs, bacon, souffle, croissants (savory and sweet), pastries, cheese, ham, prosciutto, tomatoes, yogurt, etc.). The food is fantastic and eating outside while looking at Ponte Vecchio is an experience worth having.

I was sad to leave La Torre Dei Salterelli and everyone I met while there. I cannot wait to return!

Room tip: Our room faced a well-travelled alley/road, but the noise was not problematic for me.
Date of stay: October 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Brenna F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Riccardo F, Responsabile reception at La Torre dei Salterelli, responded to this reviewResponded 18 October 2016

Dear Mr and Mrs Brenna,

thanks for your feedback and for the time that you spent to write about us.
For us is really important to have guests like you that appreciate our job.
Every day we do our best to improve our work.

Thank you so much, we hope to see you soon again

Kind Regards

Fiammetta

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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