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All reviews hotel cat boutique hotel train station spa facilities steam room small gym beautiful hotel overlooking the garden junior suite busy city pastries central market minute walk mercato centrale would highly recommend this hotel our honeymoon would definitely stay here again
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Reviewed 6 November 2018 via mobile

This hotel is in the perfect location, staffed by professionals who love their jobs and take it very seriously. The beds are incredibly comfortable. It is very clean and the onsite spa is a bonus. Breakfast buffet is a great start to the day. Just be careful when you step out the front door - look both ways first.

Date of stay: November 2018
Trip type: Travelled as a couple
Thank cathycomfort
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PalazzoCastri1874, Responsabile relazioni con la clientela at Palazzo Castri 1874, responded to this reviewResponded 18 November 2018

Dear Guest,

we are pleased to know that your stay with us was "fabulous"!

As you stated, we offer the best possible service (we indeed love our job!!) and spotless and elegant accommodation, in the city centre but immersed in an oasis of quietness. The spa represents a "bonus" as it is where you can have a relaxing time after having walked for long hours.

We cannot wait to welcome you soon again!

Kind regards
Elisabetta Baroni
Guest Relations Office

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2018

We booked the Classic room. Room was quite small and not a lot of room to put a second suitcase. Bathroom was big enough and the shower was great. But found the bathroom door with the see through sides on the glass rather strange and definitely afforded very little privacy!
Unfortunately our room was very noisy. And shook when buses drove by. It overlooked the street and the park across the road. So even though the bed was very comfortable a good night’s sleep was not had. All of the staff were very friendly and attentive.
Breakfast was great.
Loved the outdoor area. Very nice to be able to sit out there after a busy day. And loved the resident kitty!
Really liked this hotel just a shame about the noise!

Room tip: Ask for a room not overlooking the street.
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank MinnieAuckland
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PalazzoCastri1874, Responsabile relazioni con la clientela at Palazzo Castri 1874, responded to this reviewResponded 2 December 2018

Dear Mrs. Auckland,

we wish to thank you for your appreciation of the hospitality we provided, it was a pleasure to have you at our boutique hotel offering a vast number of healthy breakfast options in the morning, providing with relaxation moments in our lavish garden La Limonaia in the afternoon, and to pampering you with outattention whichever moment you needed.

Regarding the traffic what a pity! We thank you for your remark which is very important to us, and we are glad to inform you that our Manager is actively participating in a local reassessment program run by the local authrities in order to take the necessray measures in order to improve the street situation.

With best wishes from the entire Team,

Sincerely
Emma Davtian
Guest Relations Office

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Reviewed 3 November 2018

This hotel is spectacular!!! From the location, staff, amenities, rooms and food, it is all top notch! Our room, which was a wonderful 2 room suite, happen to include the full use of the pool and spa services and it was amazing. The breakfast was very very good!! The staff went out of their way to make you feel welcome! Highly recommend this hotel!

Room tip: Get a 2 room suite
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank lotsawine
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PalazzoCastri1874, Responsabile relazioni con la clientela at Palazzo Castri 1874, responded to this reviewResponded 1 December 2018

Dear Valued Guest,

we cannot thank you enough for your comment, your words are rewarding, a further confirmation that our boutique hotel offers elegant accommodation and excellent services.

We wish to have the pleasure to welcome you again.


Best wishes

Elisabetta Baroni

Guest Relations Office

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Reviewed 29 October 2018 via mobile

Beautiful hotel in a handy location for all the main sites . Wonderful relaxing courtyard ideal to sit and have breakfast in the sunshine before heading out for the day and even better to put your feet up with a chilled drink when you get back ! Staff were very friendly and helpful.

Date of stay: October 2018
Trip type: Travelled as a couple
1  Thank 962me
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PalazzoCastri1874, Responsabile relazioni con la clientela at Palazzo Castri 1874, responded to this reviewResponded 6 November 2018

Dear Guest,

we cannot thank you enough for your review! Your words are the best reward for our passion and our daily work here, always striving to offering an upscale hospitality experience. As you mentioned, our boutique hotel offers a lot more than an excellent location: a mervellous garden with a heated swimming pool, a restaurant where you can have lunch or dinner, a lounge bar for delicious appetizers, and a modern and well equipped Spa for a reinvigorating relaxation session. In other words, our Palazzo Castri represents the ideal place to have a chic&relaxing stay in Florence, by enjoying both our historical centre and a peaceful Hotel despite the central location.

We are looking forward to welcoming you again.

Warm regards
Elisabetta

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Reviewed 25 October 2018

I picked this hotel due to it's proximity to the train station and the very good reviews here. This hotel ticked all the boxes - The location was excellent and an easy walk to the main attractions. I chose a garden view room as this was away from the traffic - the room itself was faultless - the bed and pillows were excellent and at last a shower that was intuitive to operate.
The best part of the hotel was the garden space - after a day's walking it was nice to get back and sit in this quiet sunny retreat to unwind.

Room tip: Choose a garden view room for quietness
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank David F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PalazzoCastri1874, Responsabile relazioni con la clientela at Palazzo Castri 1874, responded to this reviewResponded 1 December 2018

Dear Guest,

thank you very much for your lovely comments! The hotel team were delighted to offer you a memorable hospitality experience and top-notch facilities.

We cannot wait to welcome you back.

Best wishes from the entire Team and Management!


Elisabetta Baroni

Guest Relations Office

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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