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All reviewstram stopminute walkpresidential suitebath and showertwo sinksmodern hotelponte vecchioreception staffarno riverthe main touristgood sizerooftop barbreakfast buffetquiet areathe main train stationcomfortable staybed was very comfortable
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Reviewed 24 June 2018 via mobile

First of All it's a Supper Value for Money.
Secondly it's a prime Location and Near Mostly All Attractions.
The Room is spaciace and supper view with a nice small Balcony.
The aircondition is Fantastic.
It has a great Roof over looking everywhere. With a pool that can cover your needs.
As for the Front Desk.... they are Great Helpers and supper support.
A young Lady Out their you can't miss or live without Her name is NADINE she is a a great Hotelier person and knows how to give you the real suggestion and support in the real needed time.
Thank you NH Firenze and thank you Nadine for the great time and looking forward to be back.

But last and not least the breakfast needs to be looked at and changed.
Thank you again.

Stayed: June 2018, travelled with family
1  Thank Kimo-Balbaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NH-hotels-Firenze, Responsabile relazioni pubbliche at NH Firenze, responded to this reviewResponded 14 July 2018

Dear Kimo,

Thank you for your nice review and for sharing it with all the customers of TripAdvisor...

...All the NH Firenze Team is delighted to read that you consider our Hotel "a value for money", "great room spacious" and with a "convenient location", but we are especially grateful for your motivating words about the personnel, that has a unique aim:
to provide guests with a memorable stay!
We are glad to know that we achieved it with you... and I personally.

We also thank you for the suggestions about our breakfast, and we are sure your remarks will help us to improve our product in a future.

We hope to have the pleasure to Welcome you back soon!

Once again we thank you for your comments and we send you,

Best Regards.

Nadine
NH Firenze

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2018

We stayed 4 nights at the hotel in Superior XL Room, the location of the hotel is perfect and near to the city center and most of the attractions and in a quiet area of the town. The staffs are very friendly and helpful and we have a smooth check in.

The room is very clean and the view is perfect, a lot of varieties in the breakfast and the hotels restaurants is affordable for the dinner.

  • Stayed: July 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Khaled_Bebo84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NH-hotels-Firenze, Responsabile relazioni pubbliche at NH Firenze, responded to this reviewResponded 20 June 2018

Dear Khaled,

All the NH Firenze Team is delighted to read your nice and motivating review!

We are glad to know that you had an excellent experience, thanks to our unbeatable location, our personalized and attentive service from all the staff and our healthy and supreme breakfast...


We truly hope to Welcome you back very soon in your new 2nd home!

Best Regards,

Nadine
NH Firenze

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2018 via mobile

A bit far from the city center (solid 20 minute walk). Besides that the hotel is alright (decent bed, decent shower). Beware though that there are not as many restaurants nearby as a hotel in the middle of the city.

Stayed: June 2018, travelled with family
Thank Sam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NH-hotels-Firenze, Responsabile relazioni pubbliche at NH Firenze, responded to this reviewResponded 20 June 2018

Dear Sam,

Thanks for choosing our hotel in Firenze and for sharing your experience with us.

We really glad to read you had a beautiful stay and you enjoyed our modern hotel, situated very close to the train station and not so far from the city center...

Hoping to Welcome you again in our NH Hotels,

Best Regards.

Nadine
NH Firenze

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2018 via mobile

We had such a wonderful experience from the minute we checked in - we were able to check in a little early to nap since we flew all night. They had the kids bed all set up and the kids said it was the most comfortable hideaway bed they slept in during their trip. We had a huge balcony with a great view especially at night. Francesco at the front desk helped us plan our sightseeing activities and told us the best area for restaurants. The breakfast buffet was the best out of the 3 hotels we stayed in while Italy. We ate a few other meals in the restaurant and the food was good and staff very accommodating. The location was a 20 minute walk from all the sites but beautiful scenery along the Arno River. If we are ever fortunate enough to end up back in Florence we would definitely stay again!

Stayed: May 2018, travelled with family
1  Thank Allisox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NH-hotels-Firenze, Responsabile relazioni pubbliche at NH Firenze, responded to this reviewResponded 20 June 2018

Dear Allisox,

First of all thanks for choosing our NH Firenze for your stay in the city. 

Thanks for your amazing words regarding our hotel!
It's a pleasure reading it and specially it's a pleasure knowing we gave you a wonderful experience!!

It makes us truly proud to know that our services and our team made you and your kids, a positive impression: We love taking care of our Guests smaller or not, and let feel them like home and give them a fantastic NH experience...

...We hope there will be a future chance to welcome you back with your family!

Best Regards,

Nadine
NH Firenze

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Reviewed 18 June 2018

We booked this hotel based on the reviews and our past experience with the NH brand. The hotel is located near the river and is nice easy walk into the main tourist areas of Florence. There is a tram approximately 100 metres, it is the first stop from the railway station. The trams start and end at the railway station, if you are traveling with luggage this might be an option to consider otherwise I recommend the nice peaceful walk by the river, its about 15 – 20 mins max.

We requested for early check in when booking and the hotel managed to provide this as we arrived around midday and check is was at 3.00pm. There is a welcome “drink” – flavoured cold water, just what you need when you check in or come back from a day walking in the sun. There is free wifi and the signal was generally quite good. The cocktail bar on the rooftop is worth a visit, if only to get a view. Staff are welcoming and helpful.

The room is reasonably spacious and clean. The bed is very comfortable and we had a quiet room facing the courtyard. We had breakfast in the hotel (we went for the included breakfast option). The pastries are good and the selection is wide, my only small criticism would be to have more fresh salad options, there was some tomatoes but more would be welcomed. After all Italian tomatoes are the best! There was options for juices, cereal, teas and coffees, plenty of options for vegetarians, and there is rice milk as well.

Overall the hotel was a good option, and would be happy to stay again if we returned to Florence

  • Stayed: June 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank mppalmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NH-hotels-Firenze, Responsabile relazioni pubbliche at NH Firenze, responded to this reviewResponded 20 June 2018

Dear Palmer,

All the NH Firenze Team has no words to express its gratitude for your outstandig review!

We are grateful for your perfect description of all our services:
our location, our welcome drink, our elegant,cleaned and comfortable rooms, and finally our healthy and complete buffet breakfast...

We are delighted, also, to know that you enjoyed so much your stay in our Hotel, even for our helpful reception staff and and the new Narciso rooftop bar and pool...!

So we truly hope to Welcome you back very soon at your new home in Florence!

Best Regards,

Nadine
NH Firenze

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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