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All reviews portable wifi beautiful hotel arno river spa area shuttle service free bikes outdoor pool room overlooked the river busy road shuttle bus minute walk little touches the hotel offers hotel restaurant our honeymoon breakfast was amazing special thanks
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Reviewed 3 November 2018

Beautiful hotel, off the beaten track but the shuttle bus works well. Breakfast was delicious with lots of choice. I was upgraded from a basic room to one with an outdoor hotub which was idyllic. The spa is nice and relaxing in the evening.

Date of stay: September 2018
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Camilla D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirezioneVSA, Direttore at Ville sull'Arno Hotel, responded to this reviewResponded 4 November 2018

Dear Camilla,

thank you very much for your nice review and for sharing your experience with other travellers.

We are very happy in reading you enjoyed the shuttle service between the Hotel and Piazza San Firenze and we hope to see you soon to give the opportunity to have dinner into our restaurant.

Looking forward to welcome you back, we remain at your complete disposal at all time in case you might need further assistance in booking your next stay in Florence.

Best regards,

Riccardo Balconi
Resident Manager
Hotel Ville Sull'Arno
r.balconi@hotelvillesullarno.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2018

This property was just what we needed at the end of our 25th wedding anniversary trip. The bottle of rose' sparkling wine with strawberries was such a nice thought. Thank you to everyone for making your place feel like home.

Room tip: We loved the balcony to look over the river
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Donna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirezioneVSA, Direttore at Ville sull'Arno Hotel, responded to this reviewResponded 22 October 2018

Dear Donna C,

thank you very much for your review and for choosing Ville Sull'Arno for such important occasion.

We are very happy in reading you enjoyed our welcome gift and we hope to welcome you again into our property for your next stay in Florence.

With my warmest regards,

Riccardo Balconi
Resident Manager
Hotel Ville Sull'Arno
r.balconi@hotelvillesullarno.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2018

The spa feel of this hotel is just right.
Deserving of its 5 star status with stunning breakfasts.
This is the second of the Planeteria Hotels we have stayed in (the first being the Grand Savoia Genova) and the service and staff in both has been impeccable.

Room tip: We stayed in a room with a jacuzzi, no view but very orivate and comfortable. I think next time I will go with the river view.
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank John Habib J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirezioneVSA, Direttore at Ville sull'Arno Hotel, responded to this reviewResponded 20 October 2018

Dear John Habib J,

thank you very much for your nice review and for sharing your experience with other travellers.

We are very happy in reading you stayed in two of or Hotels and in both of them you had a good service from our staff.

Lookingo forward to welcome you again into our properties of Planetaria Hotels, we remain at your complete disposal at all time.

Best Regards,

Riccardo Balconi
Resident Manager
Hotel Ville Sull'Arno
r.balconi@hotelvillesullarno.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2018 via mobile

Rooms are very charming. We have stayed in a suite with a Great view to Arno. The breakfast is incredible with a lot of variety. I definitely recommend this hotel. We have been there in honeymoon and we wil come back for sure.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank lidiacortes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirezioneVSA, Direttore at Ville sull'Arno Hotel, responded to this reviewResponded 17 October 2018

Dear lidiacortes,

Thank you very much for your nice review on Tripadvisor and for sharing your experience with other travellers.

We are very happy in reading you ejoyed the Hotel and your suite with river view.

Looking forward to see you for your anniversary!!!

Best Regards,

Riccardo Balconi
Resident Manager
Hotel Ville Sull'Arno
r.balconi@hotelvillesullarno.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2018

Took a Sunday morning went from my home to have a nice 50 minute massage and then after a sauna and swim in the pool had a great and exceptional buffet lunch. Wow what a great lunch not you usual brunch but fantastic. This week was the week of Indian food with great service.

Date of stay: October 2018
Trip type: Travelled with family
Thank crabslam1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirezioneVSA, Direttore at Ville sull'Arno Hotel, responded to this reviewResponded 16 October 2018

Dear crabslam1,

thank you very much for your nice review on Tripadvisor and for sharing your experience with other travellers.

We are happy in reading you enjoyed the brunch and the SPA services and we hope to see you for the next event on the 10th of November

Looking forward to welcome you again into our property, wre remain at your complete disposal at all time in case you might need further information.

Best regards,

Riccardo Balconi
Resident Manager
Hotel Ville Sull'Arno
r.balconi@hotelvillesullarno.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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