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6 - 11 of 431 reviews
Reviewed 1 August 2018 via mobile

We can’t say enough about the friendliness and helpfulness of the staff! My husband celebrated his birthday in Florence and the couple who runs Privilege made him feel special and like family! We also had an issue while visiting with a moped rental
and they were MORE than eager to help us out! Room was fabulous and housed all 5 (3 teenagers included) with a wonderful view! Breakfast was great with pastries, meat, cheeses , cereal, yogurt and delicious coffee! Highly recommend! Staff can’t be beat!

Date of stay: August 2018
Trip type: Travelled with family
Thank casson2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 July 2018

The actual location is lovely right on the river bank and a short walk away from Ponte Vecchio and most of the other usual attractions. The scene is beautiful over the river and the hills beyond. However, if you're visiting in hot weather, it can feel a lot further to walk and it is certainly quite far to walk with even small luggage especially fighting through the crowds on the Ponte Vecchio and Uffizi gallery - best to walk down the back roads which is less crowded and full of interest in their own right. This hotel is on the furthest side away from SMN train station.
We were greeted on arrival in a rather unfriendly manner surprisingly but after establishing our booking, our hostess was very interested in helping us plan our activities.
Unfortunately our room was poor, the aircon at a permanent full blast setting could not mask the slight smell of mold and the decor of the dim room was very dated (I like retro but this was plain old fashion in a bad way!). I had to unplug the tv to use my mobile charger and the windows looked onto to nothing since it was basement level.
Breakfast was a varied little selection but unappealing and not terribly welcoming in a very dated old fashion room. The shower was adequate with basic toiletries but overall, we simply did not like staying there and since we needed to be more central in Florence, opted to leave as soon as we could as we didn't want to spend time trying to change rooms. Shame.

Date of stay: June 2018
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Silk Path D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 July 2018 via mobile

Nice place, family oriented, kids playing and laughing outside as I type.

Clean, family ran who obviously care about their business. Great English speaking hosts. This is great value compared to the more tourist centered lodging.

Would invite more Americans not only here but to Bulgaria.

Learn to say thank you in Bulgarian. It goes a long way with the people in Bulgaria

Rick

Date of stay: July 2018
Trip type: Travelled with friends
Thank ricksanson
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 May 2018

Location is ok that is it.
They do not have any customer service at all.No elevator or no person available with your heavy luggage and if your bathroom is not draining ,good luck.
So before you book remember it is not for person with knee pain

Room tip: NO elevator
Date of stay: May 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank Aiyaz M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 May 2018

I stayed here with a friend when we were on a cooking tour. This hotel is close to almost every city attraction. The hosts, Barbara and Emanuele, are helpful and friendly. They were very accommodating and kind to a member of our group who had special dietary requirements.

Date of stay: April 2018
Trip type: Travelled with friends
1  Thank Wendy B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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