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Reviews (403)
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All reviewssmall luxury hotelbritish embassya quiet residential areaexcellent boutique hotelminute walkthe main tourist areawatch tvjunior suitestar servicethree nightshotel is situateda wonderful staybuffet breakfasteach morninghighly recommend this hotelnice breakfastbed was very comfortable
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Reviewed 12 May 2017 via mobile

We received a very warm welcome from Fabio, head concierge from this amazing Small Luxury Hotel in the middle of Florence. The interior was very well designed with attention to detail, and the rooms were immaculately clean and tidy. We were well-informed regarding point of interest in different areas plus restaurant recommendations. This little gem has exceeded all of my expectations. Will definitely come back!

Stayed: May 2017, travelled with family
Thank C C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClaudiaGalloHR, Direttore at Hotel Regency, responded to this reviewResponded 14 May 2017

Dear Guest,

First of all we would like to thank you for having spent a little time to give us a feedback about your Experience at the Regency!
We are very happy to read about your appreciation for the hotel, the staff and service: customer care, professionality and constant dedication to giving unforgettable experiences to our Guests are our daily effort.
Do not hesitate to contact us, if you wish to come back to the beautiful Florence!

Looking forward to your next stay will be just around the corner.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2017 via mobile

We found this hotel by accident and we were so content. It is not very big, so there aren't swarms of people in the lobby or hallways, and it is located outside of the center (quieter and more peaceful). The staff are well trained, professional and helpful. The rooms were spacious enough and we were pleasantly surprised by the decor. A tasteful mix between traditional Florence and Art Deco. The bed was very comfortable, nice linens, towels and robes, bathroom amenities replaced daily...
Simply luxurious, without a crazy price

Stayed: April 2017, travelled as a couple
Thank Ninodebalia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClaudiaGalloHR, Direttore at Hotel Regency, responded to this reviewResponded 3 May 2017

Dear Guest,

It has been our pleasure to welcome you to Hotel Regency on your recent visit with us.
Let express you our gratitude for all your nice words about the Hotel, the staff and the service and for recommending us to other travelers.
We always keep focusing on our Guest's satisfaction starting from details.

Do not hesitate to contact in order to organize your next trip to the beautiful Florence at its best!

Looking forward to hearing from you soon

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2017

A small and luxurious hotel, perfectly situated (approx 10 minutes walk to city centre). We loved our room - stylish, luxurious and immaculate, with a view over the small park outside. We also loved the restaurant. It was really quiet the night we went there, as I guess most people choose to venture out, but I really recommend it - excellent food and an intimate atmosphere. We weren't sure about the location before we visited but it was ideal - just a short walk to all the attractions, and so nice to be in a slightly quieter area away from the crowds and chaos of the city centre! The staff welcomed us so warmly too. I just can't recommend it enough!

  • Stayed: April 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank kathrynr379
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClaudiaGalloHR, Direttore at Hotel Regency, responded to this reviewResponded 3 May 2017

Dear Guest,

First of all we would like to thank you for having spent a little time to give us a feedback about your Experience at the Regency.
We are very happy to read about your appreciation for the Hotel, the staff and service: customer care, professionality and constant dedication to giving unforgettable experiences to our Guests are our daily effort!

Do not hesitate to contact us, if you wish to come back to Florence!

Looking forward to hearing from you soon

Kindest regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2017

This hotel is centrally located and within walking distance of all of the sights that Florence has to offer. The room is comfortable, but without all of the amenities a big chain has to offer. The wi-fi can be spotty, i.e. working one minute and then not the next, but hey, you are in FLORENCE to enjoy the city and not to work.

The outdoor patio is a nice place to smell the lemon trees and enjoy a glass of wine. Make certain you get breakfast included cause it really is worth it.

Room Tip: Make certain you have extension cords cause outlets may be few in the room
  • Stayed: March 2017, travelled on business
    • Value
    • Location
    • Service
1  Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClaudiaGalloHR, Direttore at Hotel Regency, responded to this reviewResponded 13 April 2017

Dear Guest,

Thank you for your kind review! We always try to make our guests feel welcome and have the best Experience with us.
Please know, that we appreciate all of your useful comments and suggestions, which help us to improve the thousands of small attentions, which Hotel Regency is renowned for. It was really a pleasure to host you in our Hotel and please remember that we are always glad to welcome you back.

Looking forward to hearing from you soon

Best regards


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2017

Very small private luxury hotel located in a great beautiful calm location in Florence. The food is amazing and underrated, and service was amazing. Was so helpful in accommodating my needs. Always my go to spot when staying in Florence. Would highly recommend.

  • Stayed: January 2017, travelled solo
    • Value
    • Cleanliness
    • Service
Thank jessica367
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClaudiaGalloHR, Direttore at Hotel Regency, responded to this reviewResponded 10 April 2017

Dear Guest,

First of all thank you for choosing our hotel for you stay in Florence!
We are really glad to read you had a very beautiful experience with us and you appreciated all our services.
It was really a pleasure to host you in our Hotel and please remember that we are always glad to welcome you back
We always try to do all our best to give our Guest memorable experience.

Looking forward to see you soon

Kindest regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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