I really wanted to give a positive review. After all, the grounds are spectacular, our room is even better than expected, and it does have that stellar reputation. The breakfast buffet is excellent, and the dining terrace has a lovely view. All of the staff is very friendly, but there are deeper issues. Among them are these -
The wait for hot water in the shower is so long, we’ve resorted to cold showers a few times.
Our faucet and others on our hall make a loud shrieking sound when turned on, and doesn’t stop until the water pressure is increased.
The air conditioning in the room doesn’t cool adequately during the day when it’s warm outside.
Requesting something for the room doesn’t always work. I asked for hangers twice and then had to walk down to the desk to ask again.
The “gym” is a room two buildings away with a lovely water view. It’s almost impossible to find, so ask someone to show you the first time. The exercise bike is old and difficult to pedal and makes a grinding noise. And again the a/c is inadequate. And the TV doesn’t work.
I wouldn’t suggest not to stay at Villa Igiea but I would say to start the experience with the understanding that great patience may be required. More
- Free Wifi
- Free Parking