At first our room was terrible, as many had said already, old, smelly and dirty (as the pictures below). After many complains they had upgraded our stay to a much better room, and then we felt like we were getting the service for what we were paying.
Nice staff, they gave a discount for the first night but not enough.
Although they tried to make up to us, there was this thing that bothered me the most and that’s why I’m here to complain:
They had discarded all the soaps and shower amenities I had got from the hotel, that was not even half used, and replaced for a new one.
From what I know, since I’m paying for this and I open it to use, its mine. And I don’t agree with people throwing away something that belongs to me.
I felt really bad for this situation where they generate a huge amount of trash for nothing and I have been collaborating to it. Specially in this case, an island that is totally unconscious for its own trash, you go out of the hotel and you see garbage everywhere. It’s a shame, and really sad!
Please respect the environment! More
- Free Wifi
- Free Parking