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All reviews great location train station conveniently located hotel main thoroughfare small problem restaurant area single bed room key pedestrian zone air conditioning stayed here for a week spoke english cleaned every day rooms are quiet superior room recommend this hotel star hotel
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3 - 8 of 731 reviews
Reviewed 15 October 2018

It was a nice and clean room, everything did worked very OK, the receptionist was very informativ, missing a car parking it is not eacy to find a car parking in this area, we were three persons and they anly had two beers in the bar.

Room tip: It was a nice and clean room, everything did worked very OK
Date of stay: October 2018
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank larskurehansen0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel I, Responsabile relazioni pubbliche at Hotel Italia, responded to this reviewResponded 23 October 2018

Dear larskurehansen0,

thank you for sharing your experience with us, your comments are very important will help us to improve constantly the quality of our services. we hope to welcome you back soon.
Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2018 via mobile

Hotel was in a great location, it's very basic but it is lovely and clean. We were very close to the bus station and the train station. On our arrival, the man on reception who checked us in wasn't very friendly or welcoming - he didn't manage a single smile for the whole week we were there! We found the breakfast to be very limited and it wasn't replenished regularly. The evening menu was also very limited, however, there are plenty of restaurants and cafe's bars close by.

Date of stay: October 2018
Trip type: Travelled as a couple
1  Thank PamHulme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel I, Responsabile relazioni pubbliche at Hotel Italia, responded to this reviewResponded 4 October 2018

Dear PalmHulme,

we appreciate you taking the time to write about your experience at our hotel. We are happy that you enjoyed your stay. Regarding our hotel staff we are sorry you did not have a proper welcome. Please accept our apologies as this is not the level of standards we aim to achieve. We look forward to welcoming you back to the Hotel again in the future.
Best regards

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Reviewed 26 September 2018

V good location for transportClean and comfortable. Breakfast adequate only. Hotel info should be provided in room.for more convenience. Room needed a shower curtain as none provided over the bath. Easy things to fix.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank elaine00555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel I, Responsabile relazioni pubbliche at Hotel Italia, responded to this reviewResponded 4 October 2018

Dear elaine00555,

Thank you for choosing to stay at our hotel and thank you for leaving your review following your visit. We are delighted to hear that you had enjoyed your stay. We are looking forward to welcoming you back soon.
Best regards

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Reviewed 24 September 2018

Great location and nice breakfast. Plenty of restaurants just in the same street or around the corner and car park about 5-10 minutes walk at the train station (€10 a day). Only a few minutes to walk to the old quarter (castello).

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank TheTravelerPK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel I, Responsabile relazioni pubbliche at Hotel Italia, responded to this reviewResponded 4 October 2018

Dear TheTravelerPK,

Thank you for choosing to stay at our hotel and thank you for leaving your review following your visit. We are delighted to hear that you had enjoyed your stay. We are looking forward to welcoming you back soon.
Best regards

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Reviewed 18 September 2018

Stayed here for a week in September 2018, it's clean, tidy and the staff are polite and helpful, room's are a decent size as is the bathroom, this hotels best selling point is it's location, train/bus/ferry main depot within 5 mins, also the sheer number of shops, restaurants, pizza parlours etc within 100m. of this hotel is amazing, my only small problem was breakfast, lack of choice and a bit chaotic at times, apart from that an enjoyable stay.

Date of stay: September 2018
  • Trip type: Travelled solo
    • Location
    • Cleanliness
    • Service
Thank jcbfc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel I, Responsabile relazioni pubbliche at Hotel Italia, responded to this reviewResponded 18 September 2018

Dear Jcbfc,
thank you so much for your kind review, we are delighted you enjoyed your stay here. We are sorry to read that you found our breakfast chaotic. We are in the process of a renovation of the service and we are constantly improving it, thanks also to the valued comments of our guests. We look forward to seeing you again.
Best regards

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