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All reviews small balcony air con stayed for two nights train station yogurt hotel is located walked everywhere minute walk from the arena would definitely stay here again short stay exploring verona on foot old town city centre beautiful city bw eur
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88 - 93 of 861 reviews
Reviewed 3 August 2016

We stayed here 2 nights, it's just a few minutes from the Arena. The welcome was good, we immediately received a permit to park (for free) near the hotel. Great service! The room was very modern, very clean, had an excellent shower and a good bed. They offer a free drink at 5.30pm, and they have a modest but nice breakfast buffet for just 5€. Modern, quiet, clean, quality everywhere!

Date of stay: July 2016
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Piet005
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
alex_bold, Responsabile relazioni con la clientela at Best Western Plus Hotel De Capuleti, responded to this reviewResponded 4 August 2016

Dear guest, thank you very much for choosing us and for your positive review, we're glad everything was fine and you enjoyed your stay! Wishing to have you again among our guests in the future, kind regards, Arianna/Guest relator

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Reviewed 27 July 2016

We stayed here for 3 nights and it worked well for a visit to the opera. The staff are friendly and competent and you are offered a complementary drink at night. Breakfast is ok and inexpensive. Rooms are quiet apart from those near the cleaners work station.
I've stayed here twice and would stay again.

Room tip: Rooms near the cleaner's work stations are noisy in the morning.
Date of stay: June 2016
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank artsman
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
alex_bold, Responsabile relazioni con la clientela at Best Western Plus Hotel De Capuleti, responded to this reviewResponded 29 July 2016

Dear guest, thank you for choosing us and for your kind review! We're glad everything was fine and you enjoyed your stay. Wishing to see you soon, kind regards, Arianna/Guest relator

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Reviewed 18 July 2016

If you are in Verona, do not stay at the hotel Best Western Capuleti. Beware of good comments. Although the room is beautiful and spacious, the fact remains that the walls are made of cardboard and you hear everything that comes from other rooms. So when your neighbor gets up at 6 am, you are awake too. And people at reception really didn’t care of the problem and just apologized, no move was made. When you pay 150 euros per night or more than $ 220 CA you are waiting for a good value for your money. Stay away from this hotel and find another one where the owners take care of your comfort first and your money after.

Date of stay: June 2016
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank pdaveze
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
93montry, Public Relations Manager at Best Western Plus Hotel De Capuleti, responded to this reviewResponded 29 July 2016

Dear guest, we are really sorry that you didn't enjoy your stay and we would apologize
But we really didn't know of your situation, when happens that someone has a problem we usually try to find out a solution, like changing the room, offering breakfast and similar.
Anyway if you are so gentle to explain us what happened by email (because with Trip Advisor we don't know your identity), we will appreciate

info@hotelcapuleti.it

Best regards

Federica

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Reviewed 15 July 2016

The shower is more powerful than any i have ever used. Hot and sizzling. AC works well and wifi is good. But room is too small. The bathroom toilet area is too cramped. Not enough table space next to bed. Light switches have no apparent function to switch off lights near you. Totally random effect of using switches. Ac control panel does a 3 minute LED disco move after you touch it. Good to see but totally useless in the middle of the night when you want it to stop.

Date of stay: July 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank matt66London
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
alex_bold, Responsabile relazioni con la clientela at Best Western Plus Hotel De Capuleti, responded to this reviewResponded 18 July 2016

Dear guest, thank you for choosing us and for your kind feedback, we're glad everything was fine and we are sorry for problems found with lights, we will check it. Kind regards, arianna/Guest relator

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Reviewed 15 July 2016 via mobile

Walking distance from the Arena, very comfordable bed and soundproof rooms. Good breakfast. Good value for money. Brwakfast was ok, just wished to have some real "man-made" expresso coffee instead of the one prepared by the automatic machine.

Date of stay: July 2016
Trip type: Travelled solo
2  Thank V3091SQmarcop
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
alex_bold, Responsabile relazioni con la clientela at Best Western Plus Hotel De Capuleti, responded to this reviewResponded 15 July 2016

Dear guest, thank you very much for choosing us and for your kind feedback, we're glad everything was fine and you enjoyed your stay! About coffe, if guests prefer it is possible to have a "real espresso" asking to waitresses, even though the coffe machine uses fresh milk and coffe beans. Kind regards, Arianna/Guest relator

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