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All reviews beautiful hotel rialto bridge private water taxi stayed in a junior suite tucked away breakfast was delicious large bathroom visiting venice the location is perfect luggage
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Reviewed 30 August 2021

The hotel itself was amazing, the room we were staying in was so beautiful and truly Venetian in its style. We felt like we were staying in an old palazzo! The location was the best, the hotel is right on the canal, and once you step outside the neighbourhood is so picturesque. St. Marks Square and Rialto bridge are all walking distance and less than ten minutes. The breakfast was very good and had a wide range to choose from. But what truly made a difference in our stay was the staff, especially the front desk. Everyone was so wonderful and eager to help. A special thanks to Jessica who because there was a delay with our luggage at Venice Airport, did everything she could to make that period of time as comfortable and enjoyable for us as possible. Will definitely stay again when in Venice.

Date of stay: August 2021
    • Value
    • Cleanliness
    • Service
1  Thank sophiakmed20
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Giancarlo Negro, Direttore generale at Hotel Ai Cavalieri, responded to this reviewResponded 3 October 2021

Thank you for your kind review. We are glad to know that your stay with us was a pleasant experience.
Kind regards.
Giancarlo Negro -GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2021 via mobile

Location is perfect just outside of the most crowded areas and you can walk pretty much anywhere in Venice.

Clean, beautiful hotel. Room we had was spacious and very beautiful. Breakfast is basic but sufficient.

Only minus for the pushy sales pitches at the reception. I have travelled a lot and once again I entertained myself by listening to receptionists sales pitches for various activities with their own mark on the price. Apart from that truly amazing hotel.

Date of stay: July 2021
Trip type: Travelled with friends
1  Thank mikkor849
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Giancarlo Negro, Direttore generale at Hotel Ai Cavalieri, responded to this reviewResponded 27 August 2021

Thank you for your review. We are pleased that you have appreciated our style of hospitality. I will report to the staff the observation regarding the promotion of non-hotel activities.

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Reviewed 9 August 2021 via mobile

We shared the 403 room, a twin bed + a convertible couch for our kids.
The room was under the roof, very very cosy and charming. A huge spa bath in the room on top of a large bathroom. Amazingly quiet. We had the feeling to be alone in the hotel. The mattress was great. The aircon very quiet and efficient ... a real nest.
The staff was highly professional. The breakfast awesome. New delicious homemade pie every day. High quality from the fruits to the bacon & eggs. A nice terrace outside for the breakfast.
The hotel itself is absolutely charming with great Italian decoration.
The only negative thing to say was the 1 taxi-boat tour proposed by the hotel at our arrival. The price was 150€ for 4 and the chauffeur is not a guide at all ... not a word during the tour. You get the same stuff with a real guide for 27€/p. The only advantage is that the taxi comes and gets you at the hotel...a bit expensive service though. Would have appreciated at least to have a sympathetic guide speaking some English and telling us about the city and its buildings. This needs to be improved.
Anyway, awesome stay. We strongly recommend!

Room tip: Don't forget some clothes to cover your shoulders and legs to visit the Saint Marc Basilique. No way to get in otherwise.
Date of stay: August 2021
Trip type: Travelled with family
1  Thank Pierre59000
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Giancarlo Negro, Direttore generale at Hotel Ai Cavalieri, responded to this reviewResponded 27 August 2021

Thank you for your review. We are glad you enjoyed the style of our hospitality. Sorry for the boat tour, we will report this to our supplier.

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Reviewed 3 October 2020 via mobile

We have just returned from a four night stay at Hotel Ai Cavalieri di Venezia. The location is perfect as it is close to the Rialto Bridge, set in a quiet street. There are numerous small restaurants and shops close by, and the area has an authentic feel. The hotel front desk were truly exceptional and a special mention and thanks to both Olga and Gessica, who booked restaurants, arranged for a doctor to attend and upgraded our room to celebrate a special birthday.
Anyone visiting Venice for a short break would find it difficult to find a hotel that ticks so many boxes. We look forward to returning to this wonderful hotel.

Date of stay: September 2020
Trip type: Travelled as a couple
1  Thank 738CHRISW
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Matteo F, Marketing at Hotel Ai Cavalieri, responded to this reviewResponded 9 October 2020

Dear 738CHRISW,

We are pleased and delighted to see Ai Cavalieri di Venezia appreciated so much, as well as its central and convenient peaceful location. We are also happy to read you enjoy our helpful staff: this is our main objective.

We look forward to welcoming you again soon,

Kind Regards,

Matteo F., Marketing & Communication, Historical Palaces & Hotels

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Reviewed 4 September 2020 via mobile

Perfect location in Venice, near to Rialto its a real authentic hotel. Staff is so nice, helpful and friendly. Lovely terras to have breakfast and the rooms are not big but very comfortable. We would come again!

Date of stay: September 2020
Trip type: Travelled as a couple
1  Thank jhwbklaver
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Matteo F, Marketing at Hotel Ai Cavalieri, responded to this reviewResponded 8 September 2020

Dear jhwbklaver,

Guests' satisfaction is our number one priority!

We're glad to see our staff appreciated, as well as the breakfast. Regarding the rooms its depend on the category: the entry level room start from 16sqm but our Suites are around 100 sqm :).

Can't wait to welcome you again in the future,

Best Regards,

Matteo F., Marketing & Communication, Historical Palaces & Hotels

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